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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 epicor help desk


Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II)
Part I of this blog topic  introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor's forays into the attractive retail sector

epicor help desk  consulting partner IDTA . Epicor also plans to extend its Center of Excellence in Malaysia, which will provide implementation, training and help desk and support services, as well as maintenance, disaster recovery, and support for new store openings. To further expand its presence and prowess in the retail sector, in December 2007 Epicor and NSB Retail Systems jointly announced that they have agreed on terms for the acquisition of NSB by Epicor for approximately US$320 million. NSB provides a range of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » epicor help desk

TEC Industry Watch: Enterprise Software News for the Week of June 25, 2012


SOFTWARE SELECTIONSBritish cosmetics company Badgequo selects Epicor ERPIndustry tags: Manufacturing, distribution "Aggressively growing cosmetics manufacturer/distributor Badgequo is in need of corporate software to offer single-truth data, eliminate manual data re-entry, and provide full visibility into its extended supply chain. This organization is a real-life example of a small company with

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Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

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Welcome to the CRM Mid-Market Abyss-PeopleSoft


As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and acted upon or do the large players simply offer a smaller mockup of their existing enterprise solutions. This article, which evaluates the PeopleSoft mid-market CRM solution, is the first of a series of research articles that focus on the mid-market applications provided by large CRM vendors.

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Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market


Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider model can be a very attractive offering.

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SYSPRO Cloud ERP Can Help You Quit Smoking


SYSPRO recently announced that Freedom Smokeless, a manufacturer of e-cigarettes, has selected SYSPRO ERP software to facilitate growth. According to the California-based company, SYSPRO ERP will be a cloud enterprise resource planning (ERP) implementation in the company’s new factory, where the software will manage manufacturing and facilitate bar code scanning, inventory controls, and product

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Epicor ERP (v. 9.05): ERP for SMB Certification Report


Epicor ERP Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for small to medium businesses (SMBs) in TEC's ERP Evaluation Center. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Epicor Releases New Epicor LumberTrack Offering


The announcement on April 1, 2013, entitled “Epicor Announces Newest Release of Epicor LumberTrack,” might have sounded like an April Fool’s joke to anyone unfamiliar with this esoteric offering. But Epicor LumberTrack (formerly from Progressive Solutions) is indeed a comprehensive business software solution for lumber and wood product manufacturers and wholesale distributors (hardwood and

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Epicor Software Acquires Solarsoft Business Systems


It's only last year that Epicor and Activant were merged, and now there's more big news from the company. Today Epicor announced its acquisition of Solarsoft Business Systems, a developer of ERP and manufacturing execution system (MES) software for small and medium businesses. Solarsoft's two major ERP products, iVP and Tropos, cater to discrete and mixed-mode manufacturers of that market segment.

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Epicor HCM Express Allows Companies to Go From Bare Bones to Full Functionality


Epicor HCM Express is an interesting option for small businesses that are taking their first steps toward adopting a human resources information system (HRIS). TEC Research Analyst Raluca Druta shows you how the Epicor product allows companies to go from bare bones to full HR functionality.

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TEC Launches Center to Help Companies Evaluate and Select ERP Distribution Software


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its ERP—Distribution Evaluation Center, to help companies compare the most qualified ERP—Distribution systems based on their own, unique business needs.

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