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You Say RFI, I Say Riffy: Why You and Your Vendor Need to Speak the Same Language
When ideas fail, words come in very handy. - Johann Wolfgang von GoetheSoftware Selection PitfallsQuick, what’s the number-one pitfall of the software

epicor rfp crm  IBM, Microsoft, Oracle, Infor, Epicor, Lawson, etc. These lists of criteria give you a full view of all the features and functions currently available for the software you’re looking to purchase. They allow you to determine which features and functions are required for your organization in a document that provides common ground between vendors and buyers—and eliminates the risk of misunderstanding . Mea Freakin’ Culpa Even hard-core editors can fall victim to the curse of slippery language. In my Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » epicor rfp crm


Niche Software at Its Best
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations for the past twenty years. Vision a

epicor rfp crm  main competitors: It Services: Epicor for Service Enterprises ( http://www.epicor.com ), Solomon ( http://www.microsoft.com/businesssolutions/ solomon/default.mspx ), ChangePoint ( http://www.compuware.com/services-automation/services-automation-home.htm ) ASP Competitors: Open Air ( http://www.openair.com/index.html ), QuickArrow ( http://www.quickarrow.com/ ) Architecture and Engineering: BST ( http://www.bstconsultants.com/ ), Wind2 FMS ( http://www.wind2.com/ ) Resellers Most of Deltek's sales in the Read More...
What’s Up with xTuple-and Open Source ERP?
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find

epicor rfp crm  We face off against Epicor and Infor from time to time, usually for request for proposal (RFP)-based processes. TEC: What is your ideal customer profile now in light of the latest product enhancements (or is it more of the same)? What percentage of your customers is in the cloud or on demand? NL: There are still basically two buckets of customers: 1) “greenfield” opportunities (smaller companies growing out of QuickBooks , etc.) and 2) replacements for older, “Graveyard-y ERP systems. The ideal Read More...
What 2010 Meant For Microsoft Business Solutions
In 2008, I wrote a four-part series that explained in great detail Microsoft’s platform technology pieces, commonly used in Microsoft Dynamics and many

epicor rfp crm  why Microsoft Dynamics ERP wins against Epicor , Infor ERP SyteLine , or SYSPRO , the ERP mid-market incumbents that also harness Microsoft technologies, have been scarce, Park gave somewhat a diplomatic answer. Namely, while Microsoft Dynamics loaths to lose deals to these vendors, Microsoft Business Division still ultimately wins, given that these ISVs are very loyal Microsoft technology promoters.  A separate blog post will explain how Epicor and SYSPRO harness Microsoft’s business productivity Read More...
The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

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CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

epicor rfp crm  customer intelligence,customer service,consumer relationship system,business intelligence,client relationship management,enterprise relationship management Read More...
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

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On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

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CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

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Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

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Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user

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Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

epicor rfp crm   Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company

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How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

epicor rfp crm  hosted crm software,hosted crm solutions,hosted crm service,hosted-crm market,hosted crm revenues,hosted crm vendor,hosted crm implementations,crm software,crm solutions Read More...

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