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 epicor rfp project sparks customer lawsuit


Epicor Integrates Epicor ERP and Mattec MES
At the recent 2014 International Manufacturing Technology Show (IMTS) in Chicago, Epicor announced the out-of-the-box integration between the Epicor Mattec

epicor rfp project sparks customer lawsuit  Integrates Epicor ERP and Mattec MES At the recent 2014 International Manufacturing Technology Show (IMTS) in Chicago, Epicor announced the out-of-the-box integration between the Epicor Mattec manufacturing execution system (MES) and the company’s next-generation enterprise resource planning (ERP) solution, Epicor ERP version 10 . The interest of manufacturers in closed-loop enterprise systems that connect the top floor planning to the shop floor execution in real time was also recently confirmed

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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I-Impact Predicts Your Customer Retention!


More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.

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Five Ways to Positively Impact Customer Retention and Business Operations


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Project-Sponsor.com


Project-Sponsor.com

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Listen and Learn: Improving Operations by Using Customer Feedback


Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

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Minimize Customer Churn with Analytics


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Epicor for Service Enterprises


Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution.  

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The New Frontier for Personalized Customer Experience—IBM Predictive Customer Intelligence


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Epicor ERP 10 Certification Report


Epicor ERP version 10 by Epicor is now TEC certified in the discrete manufacturing ERP, mixed-mode manufacturing ERP, ETO manufacturing ERP, SMB manufacturing ERP, ERP for distribution, financial packages, and accounting and small business software spaces.

Epicor ERP is an enterprise-wide solution that is capable of supporting medium and larger businesses in functionality and scalability while remaining user friendly, with a distinct and unambiguous logic that even relatively inexperienced ERP software users can easily learn and comprehend.

Epicor ERP version 10 is focused on the manufacturing, distribution, and services industries, and also supports the many narrow areas within these industries. The software is capable of handling many manufacturing styles, including assembly-to-order, configure-to-order, make-to-stock, and make-to-order, as well as mixed-mode manufacturing.

Epicor states that version 10 of its ERP brings the best of both the niche and generic types of ERP solutions together, as it is capable of filling the gap between vertical niche solutions that are highly focused and specific to certain vertical industries, and bigger, more generic ERP applications that tend to support global customers indirectly through partner networks and provide nonspecialized but common functionality such as financials.

Based on TEC's ERP software comparison data, Epicor is one of the richest and most complete manufacturing ERP products, and the same can be said for the realm of financial applications and solutions for small business.

Find out more about the product in the Epicor ERP certification report, including a detailed look at Epicor ERP's support for critical processes, product highlights, a roadmap of future product development, and detailed functionality graphs comparing the product to competitor solutions in the major functionality areas of the software arenas in which the product has been certified.

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