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Software Functionality Revealed in Detail
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 epicor rfp project sparks customer lawsuit


Oracle Project Portfolio Management Cloud
Oracle Project Portfolio Management Cloud offers an integrated project management suite that is designed to automate, streamline, and control project management

epicor rfp project sparks customer lawsuit  Oracle Project Portfolio Management Cloud, Oracle Cloud, project portfolio management, PPM, project-centric organization, project management, project financial management, project resource management, project execution management, project decision making

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality 

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Customer Advocacy Part I: Creating the Business Case for Customer-centric Companies With Fanatical Customer Advocates


The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge, forward-thinking companies. A crucial department in the company is thus the customer contact center, as it plays a pinnacle role in branding, corporate image, and customer lifetime value. Adopting a customer-centric culture has a direct impact on corporate financial viability.

epicor rfp project sparks customer lawsuit   Read More

Providing the Total Customer Experience with IBM Predictive Customer Intelligence




epicor rfp project sparks customer lawsuit  customer intelligence, predictive intelligence, predictive analytics, IBM, customer, marketing, sales Read More

JOVACO Project Suite


The integration of JOVACO's Project Suite to Microsoft Dynamics GP provides users with all the functionality needed for project control, resource management, and budget tracking, while the shared technological platform offers a wealth of opportunities with other Microsoft applications such as Office, SQL Server, SharePoint Services, CRM, and others for a uniform and fully integrated solution.With JOVACO Project Suite, management rules and parameters can be set for each project, enabling project-based management of any department as well as any subdivision that makes up its structure. Administrative services, proposals, and employee benefits (vacation, holidays, etc.) can all be managed on a project basis, similarly to client projects.

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Ten Keys for Project Success


Any project represents significant effort in terms of justifying resource allocation and expense. Project failure may not only diminish or eliminate expected benefits, but also damage existing tools and processes. There are ten key steps for project success; many of these steps occur concurrently, and are important focal points for teams and executives contemplating initiating projects.

epicor rfp project sparks customer lawsuit  sense of ownership in project success,successful project team management,project team collaboration software products,business process project team Read More

Epicor Releases New Epicor LumberTrack Offering


The announcement on April 1, 2013, entitled “Epicor Announces Newest Release of Epicor LumberTrack,” might have sounded like an April Fool’s joke to anyone unfamiliar with this esoteric offering. But Epicor LumberTrack (formerly from Progressive Solutions) is indeed a comprehensive business software solution for lumber and wood product manufacturers and wholesale distributors (hardwood and

epicor rfp project sparks customer lawsuit  Releases New Epicor LumberTrack Offering The announcement on April 1, 2013, entitled “ Epicor Announces Newest Release of Epicor LumberTrack ,” might have sounded like an April Fool’s joke to anyone unfamiliar with this esoteric offering. But Epicor LumberTrack (formerly from Progressive Solutions ) is indeed a comprehensive business software solution for lumber and wood product manufacturers and wholesale distributors (hardwood and softwood sawmills, panel mills, value-added remanufacturers, Read More

Project and Process Management


Project portfolio management (PPM) is a business practice that helps organizations align their portfolios of projects with their business strategies. PPM organizes a series of projects into a single portfolio consisting of reports that capture project objectives, costs, timelines, accomplishments, resources, risks, and other critical factors. Executives can then regularly review entire portfolios, allocate resources appropriately, and adjust projects to produce the highest departmental returns. As its name implies, project portfolio management groups projects so they can be managed as a portfolio, much as an investor would manage stocks, bonds, and mutual funds.

Business process management (BPM) complements PPM by enabling and managing the exchange of enterprise information through the semantics of a business process view that involves employees, customers, partners, applications, and databases.


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The Keys to Effective Project Governance Leadership


Project Sponsor.com conducted a three-year research program on project governance. The findings turned up some surprising facts on how project governance is approached and applied in businesses today, and shed some light on what is required for project governance to be effective.

epicor rfp project sparks customer lawsuit  project governance,management process,accountability,governance team,sponsor and steering committee,operational management,project timeline,steering committee charters,governance training,project management training,benefits management survey,critical success factors,cash burn rate,project manager,governance education and training Read More

Perfect Orders: Improving Customer Satisfaction and Financial Results


Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact the satisfaction of the other. Only through measuring the satisfaction of both groups can these sometime conflicting groups be balanced. Owners watch earnings and return on investment. One way to measure customer satisfaction is with the perfect order index.

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Smarter Customer Service with IBM Business Analytics


With IBM Business Analytics for Customer Service, you can grow revenue by building better relationships with your customers.

epicor rfp project sparks customer lawsuit  marketing analytics, IBM, customer analytics, marketing, customer data, customer trends, business analytics, customer relationship Read More

Mid-project Profitability Scorecard


As businesses grow, the size and complexity of their projects tends to increase as well. One challenge is staying on top of mid-project profitability as the combination of services, equipment, and post-sales support become more complex. Read further and know how to close the gap between sales, project delivery, post-sales support, and equipment management, and how to improve mid-project profitability and reduce project risk.

epicor rfp project sparks customer lawsuit  mid-project profitability,project risk,mid-project profitability scorecard,project assessment,PROMYS,resource management Read More

Customer Chemistry


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

epicor rfp project sparks customer lawsuit   Read More

Epicor Releases Epicor HCM 5.8


Even a recent change of CEO doesn’t mean that product development stops at an enterprise service company like Epicor. At the recent HR Tech 2013 conference, the vendor announced general availability of the latest release of its human capital management (HCM) solution, Epicor HCM 5.8. The newest release of Epicor HCM delivers expanded country-specific functionality and enhancements to goal

epicor rfp project sparks customer lawsuit  Releases Epicor HCM 5.8 Even a  recent change of CEO  doesn’t mean that product development stops at an enterprise service company like Epicor . At the recent HR Tech 2013 conference, the vendor announced general availability of the latest release of its human capital management (HCM) solution , Epicor HCM 5.8 . The newest release of Epicor HCM delivers expanded country-specific functionality and enhancements to goal measurement and reporting. The expanded global framework of the newest release Read More

Transforming Customer Service with Business Analytics


Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business analytics can help customer service departments acquire the information and capabilities to transform themselves.

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How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

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