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Documents related to » epicor service connect examples


Examples of Microsoft .NET Enablement
SYSPRO and Epicor are examples of .NET-enabled legacy software systems that have partly been componentized (rewritten), with

EPICOR SERVICE CONNECT EXAMPLES: products, the vendor announced Epicor Service Connect (released in fall 2005), a Web services-based business integration platform. This platform functions as the central integration point for implementing secure workflow orchestrations within Epicor applications and with third party applications to enhance collaboration and automate business processes. Harnessing the openness of XML Web services, Service Connect uses industry-wide standards and technology enabling businesses to deploy solutions now, with
10/3/2006

IFS Wins in Field Service Management » The TEC Blog
CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140) Information Management and

EPICOR SERVICE CONNECT EXAMPLES: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

EPICOR SERVICE CONNECT EXAMPLES: Good Customer Service Is Simple Good Customer Service Is Simple Olin Thompson - November 25, 2010 Read Comments Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on
11/26/2010 8:44:00 AM

Connect to Sport Calico Label
Calico Commerce purchased E-commerce old-timer ConnectInc.Com to offer complete business-to-business capabilities.

EPICOR SERVICE CONNECT EXAMPLES: content cms, cms saas, web portal software, portal software, web based cms, cms systems, website content management software, website content manager, website content management systems, portal cms, community portal software, ecm system, web content management tools, software cms, web content management software, document management system, content management system features, website content management system, content management tool, content management tools, content management software, content management cms, electronic content management, web cms, web design, ecm content management, .
11/23/1999

Software as a Service: Not without Caveats
Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

EPICOR SERVICE CONNECT EXAMPLES: Software as a Service: Not without Caveats Software as a Service: Not without Caveats P.J. Jakovljevic - January 12, 2007 Read Comments The software-as-a-service (SaaS) model has so far been broadly adopted in the worlds of sales force automation (SFA) and customer relationship management (CRM), where lately the success of NetSuite , Salesforce.com , and RightNow has influenced traditional software makers to get busy and tweak their product portfolios. However, those same vendors, while working feverishly
1/12/2007

Customizing Agile for a Service Business
The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.

EPICOR SERVICE CONNECT EXAMPLES: Customizing Agile for a Service Business Customizing Agile for a Service Business Source: Vanteon Document Type: White Paper Description: The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.
10/25/2012 11:00:00 AM

Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

EPICOR SERVICE CONNECT EXAMPLES: Software as a Service Is Gaining Ground Software as a Service Is Gaining Ground P.J. Jakovljevic - March 14, 2006 Read Comments Introduction One does not have to closely watch the enterprise applications market to realize that the hosted delivery model is enjoying a new glorified, (or reinvented, if you prefer) status. Referred to as on-demand , utility computing , or software as a service (SaaS) delivery approaches, hosting has not only achieved buzzword status overnight, but the concept has been gaining
3/14/2006

How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

EPICOR SERVICE CONNECT EXAMPLES: How to Convert Service Calls Into Sales How to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that s easier said than done. But if you re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize
7/21/2009

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140) Information Management and Colla

EPICOR SERVICE CONNECT EXAMPLES: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008

Pegasystems Raises the (Social and Mobile) Customer Service Bar » The TEC Blog
CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140) Information Management and

EPICOR SERVICE CONNECT EXAMPLES: BPM, CRM, customer process manager, ERP, Mobile, pega, pega process extender, pegasystems, predictive analytics, social, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-03-2013

Will Servigistics Click on More Service Cylinders? – Part 1 » The TEC Blog
CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140) Information Management and

EPICOR SERVICE CONNECT EXAMPLES: channel management, click commerce, CRM, dcm, emptoris, marlin equity, prm, SCM, service netwrok solutions, servigistics, sns, ssm, strategic service management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-07-2009


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