-
Abstract:
Scala, with main direct office coverage in Europe and the Far East, and through its network of partners and dealers in most
remote, esoteric, and still low-penetrated markets, perfectly fits the description of an ideal Epicor supplement. (...)
Excerpt related to
epicor service management bad:
Scala, with main direct office coverage in Europe and the Far East, and through its network of partners and dealers in most
remote, esoteric, and ...
Published:
2004-12-15
-
Excerpt related to
epicor service management bad:
... The highest ranking procurement staff Epicor might run into ... must
provide a high-quality service to the ... validation of a proven spend management
expert, Jason ...
Published:
2008-07-29
-
Excerpt related to
epicor service management bad:
... Microsoft Dynamics RMS (Retail Management System) (formerly ... Service
oriented architecture (SOA); Process-centric ... generation one (which Epicor Software might
...
Published:
2008-10-13
-
Abstract:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply
chain management (SCM) of spare and replacement parts. (...)
Excerpt related to
epicor service management bad:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain
management (SCM) of...
Published:
2005-07-28
-
Excerpt related to
epicor service management bad:
... ERP SyteLine, Microsoft Dynamics AX, Epicor 9, and ... to provide direct
contact and service to customers ... ERP includes an impressive document management
system with ...
Published:
2011-09-20
-
Excerpt related to
epicor service management bad:
... Bottom line, the 2nd tier isnt bad and should ... I see you mention
Epicor, Infor, IFS, etc., as ... apply when it comes to Project Management
or Service Management. ...
Published:
2010-08-26
-
Excerpt related to
epicor service management bad:
... Consona, Lawson Software, Oracle, and Epicor Software. ... its typical
peer talent management solutions, Agresso ... well-attuned product and service
offerings, Agresso ...
Published:
2009-01-20
-
Abstract:
The acquisition has at least the following two synergies between the two merged companies 1) geographical coverage, and 2)
the strong relationships that both independently have with Microsoft. (...)
Excerpt related to
epicor service management bad:
The acquisition has at least the following two synergies between the two merged companies 1) geographical coverage, and 2)
the strong relationship...
Published:
2004-12-16
-
Abstract:
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital
component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s
total cost of ownership. (...)
Excerpt related to
epicor service management bad:
... is critical to minimizing the risk of having a bad technical support ...
These might include a service management application (SMA) or a business activity model
...
Published:
2009-09-28
-
Abstract:
Companies that are not already offering the capabilities of meeting the exacting, stringent requirements of federal agencies
will likely not be able to tap the recent surge in the federal and defense markets. Conversely, those vendors and their users--government
contractors--who can deliver comprehensive (...)
Excerpt related to
epicor service management bad:
Companies that are not already offering the capabilities of meeting the exacting, stringent requirements of federal agencies
will likely not be ab...
Published:
2005-01-14
-
Abstract:
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations,
and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle's Ted Kempf for his
take on the unique implementation requirements of ERP system (...)
Excerpt related to
epicor service management bad:
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations,
and improve customer sat...
Published:
2007-06-12
-
Abstract:
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an
organization competes. But since not all software is created equal, it's worth examining some leading candidates in depth. (...)
Excerpt related to
epicor service management bad:
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization
competes. Bu...
Published:
2006-06-07
-
Abstract:
I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Welcome to another in our ongoing series of enterprise
software Showdowns. Today's Showdown pits three of the top ERP - Distribution solutions against each other in a head-to-head
contest: Microsoft Dynamics vs.Retalix vs. Epicor Enterp (...)
Excerpt related to
epicor service management bad:
I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Welcome to another in our ongoing series of enterprise
software Showdowns. To...
Published:
2007-06-22
-
Excerpt related to
epicor service management bad:
... the concept at a great length to the salesman (a bad sign), the ...
s leading software vendors, including SAP, IBM, Microsoft, Oracle, Infor, Epicor, Lawson, etc. ...
Published:
2008-01-17
-
Abstract:
I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution
Showdown. You’ll notice this one has a broader focus than Showdowns we’ve done in the past. Again we’ll be comparing three
vendor solutions head-to-head, but not just (...)
Excerpt related to
epicor service management bad:
I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution
Showdown. You’ll...
Published:
2008-05-23
-
Abstract:
IFS was one of the first ERP vendors to incorporate concepts of component technology and a high-level of integration with
both its own and other vendors' components, all providing for flexibility, modularity and ongoing post-implementation system
agility and incremental deployment. The Company supports m (...)
Excerpt related to
epicor service management bad:
IFS was one of the first ERP vendors to incorporate concepts of component technology and a high-level of integration with
both its own and other v...
Published:
1999-12-01
-
Abstract:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance
incentive funding formulas (SPIFFs). (...)
Excerpt related to
epicor service management bad:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the ...
Published:
2007-05-11
-
Abstract:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its
mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal
to smaller enterprises with less complex processes. Soft (...)
Excerpt related to
epicor service management bad:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP
All-in-One vertical...
Published:
2004-05-07
-
Abstract:
The recent merger of Lawson Software and Intentia, two vendors of similar size, but servicing different markets, will complement
each other to become the largest enterprise applications supplier that is dedicated to the mid-market customer segment. (...)
Excerpt related to
epicor service management bad:
The recent merger of Lawson Software and Intentia, two vendors of similar size, but servicing different markets, will complement
each other to bec...
Published:
2005-10-25
-
Abstract:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically been located in products and services, it is now located in the value produced by the customer. (...)
Excerpt related to
epicor service management bad:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically...
Published:
2006-09-21