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How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

epiphany infor crm email campaign  SalesNet, SSA Global acquired Epiphany, and Infor subsequently acquired SSA. Additionally, CDC recently made two unsuccessful attempts to acquire Onyx Software before Made2Manage announced its intention to acquire this stand-alone CRM vendor. To date, current and potential Onyx customers should question the viability of their vendor, given CDC’s third attempt to acquire Onyx this week. Decision-makers should give high priority consideration to vendor viability and should perform an internal review of co Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » epiphany infor crm email campaign


Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

epiphany infor crm email campaign  LiveCom , and Infor Epiphany lack support for some of the channels and/or scalability. Consequently, KANA has lately experienced a major traction with many substantive wins. In total, 60 customers have recently been added globally, and 25 of Fortune 100 companies are now KANA customers. There are about 40 percent cloud deployments amongst KANA’s total customer installs. The 50 percent license compounded annual growth rate (CAGR) during the last three years has resulted in 180 new employees hired during Read More...
Micro-verticals, Channels, and New Technologies for Infor Supply Chain
If you are evaluating supply chain solutions in 2014, Infor’s offerings are worth another look, particularly if you have not looked at how Infor is using its

epiphany infor crm email campaign  verticals, Channels, and New Technologies for Infor Supply Chain By P.J. Jakovljevic ( bio ) and Robert Eastman Infor ’s stream of new technologies, approaches, and programs as of late indicate the vendor’s new technological leanings: there’s the Infor 10x platform, Infor ION, Infor Ming.le, Infor Analytics, Infor’s Hook & Loop group, Infor’s UpgradeX Program, and Infor’s recently announced new micro-vertical program for partners. Once known as a more stodgy home for software applications Read More...
Top CRM for Financial Services
To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)
Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily

epiphany infor crm email campaign  ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I) Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The protagonist of the Read More...
Agiline CRM
Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer

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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

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Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

epiphany infor crm email campaign   Read More...
CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self

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CRM: Big is Not Always the Best
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise

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Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

epiphany infor crm email campaign  exactus crm,exactus software,palm crm,customer service software,crm tools,crm 3.0,sales crm software,analytical crm Read More...
SMB Team On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company

epiphany infor crm email campaign  Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation, CRM vendors, CRM list Read More...
CRM for Manufacturing vs. Regular CRM
A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and

epiphany infor crm email campaign  (Aplicor Inc.), Infor CRM Epiphany (Infor), Pivotal CRM (CDC Software), Sage SalesLogix (Sage), and Surado CRM (Surado Solutions). Top Five Analytics and Reporting (alphabetical order): Aplicor (Aplicor Inc.), NetSuite CRM+ (NetSuite), Pivotal CRM (CDC Software), Power Suite (Entrepids Inc.), and Surado CRM (Surado Solutions). There are more than 30 CRM vendors in our Showcase and you can use TEC's Evaluation Center   (free for two hours) to compare any of them based on criteria other than customer Read More...
8 Essential CRM Best Practices-an Executive Guide
In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

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