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Infor Epiphany
Infor@s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your

epiphany  Epiphany Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » epiphany


Infor Introduces Customer Interaction Hub to the CRM Industry
Infor has announced the general availability of its Customer Interaction Hub. The solution—built specifically for financial services and telecommunications

epiphany  Infor CRM Epiphany Suite users with an organized structure for storing and making visible customer interactions. As part of Infor's effort to enhance customer experience, the hub displays all client interactions to ensure adequate customer dialogues. Infor's initiative underlines that they do not intend to neglect their Infor CRM Epiphany Suite in favor of its Saleforce app, Inforce Suite. Read More...
Infor Introduces Inforce Marketing at Dreamforce 2012
Today, at Dreamforce, Infor announced the launch of Inforce Marketing, a marketing automation system developed on the Salesforce Platform. Some of the new

epiphany  to manage Inforce and Epiphany (its other CRM solution) in parallel. Read More...
Infor Announces the Acquisition of Orbis Global
One year after Infor and Orbis Global teamed up, Infor acquires Orbis Global. Orbis Global started out in Australia and later moved to San Francisco where its

epiphany  Global  to enhance its Epiphany customer relationship management (CRM) suite by integrating Orbis Global's SaaS marketing resource management (MRM) solution. Infor Epiphany suite aims to become a competitive tool not only for sales and customer reps but also for marketers. Mr. George Wright, senior vice president and general manager of Epiphany, explains, Infor Epiphany will become an even more efficient marketing solution with the integrated best-in-class MRM functionality from Orbis Global, enabling Read More...
What Makes a Good White Paper Good… (Part 4)
Here's the final point in a series of four aimed at identifying a

epiphany  your readers with an epiphany (software implementation as religious experience? divinely inspired selections?). Don't revert to jargon, because you figure that if your readers have actually made it to the end of the white paper, they must have telepathically acquired everything you learned in your electrical or software engineering degree. Don't allude to a solution, shout it out loud . And don't cram a bunch of irrelevant diagrams or illustrations in around the concluding paragraphs, as though to Read More...
These Are the Times of CRM Vindication and Validation - Part 1
<!--StartFragment--> Some previous TEC blog posts have discussed the benefits (but also the inevitable caveats) of white papers, including the all-too-common vendors’ self-serving marketing fluff and buzzword verbiage, and about their (un)intended audiences. As part of my daily routine of doing research on vendors and their strategies and offerings, I’ve read a ton of white papers in the last

epiphany   Vantive, Siebel, Pivotal, Onyx, Epiphany , etc.?) are no longer in business as independent companies. It appears that a new crop of CRM providers, most of whom offer their applications on-demand, have avoided the mistakes of their predecessors. These vendors have taken a variety of steps to make their offerings more affordable, more flexible, and easier to use. Simplicity had much higher priority than supporting every possible bells and whistles. Thus, compared to setting up a new manufacturing plant, Read More...
Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

epiphany  such as Onyx , Epiphany , Amdocs/Clarify , and Pivotal . Now the real question is: can the software vendor sustain its price and ease of use advantage as it continues to increase in sophistication like other upper market applications? Surado s marketing module together with its enhanced Analytics module should promise the company a strong CRM positioning since there are huge untapped opportunities for business improvement, customer predictability, and increased niche marketing. Organizations are poised Read More...
Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

epiphany  players, such as Chordiant, Epiphany , Teradata, and Unica, albeit bearing in mind Amdocs plan to integrate the two product lines. Existing Amdocs campaign management customers that are on maintenance will have to make a choice quite soon, since Amdocs will reportedly provide support for the product only through the end of 2005. They should check out what SAS has to offer in MA, campaign management, and marketing optimization and assess the value derived from pursuing the migration path to SAS. Existing Read More...
How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

epiphany  SalesNet, SSA Global acquired Epiphany, and Infor subsequently acquired SSA. Additionally, CDC recently made two unsuccessful attempts to acquire Onyx Software before Made2Manage announced its intention to acquire this stand-alone CRM vendor. To date, current and potential Onyx customers should question the viability of their vendor, given CDC’s third attempt to acquire Onyx this week. Decision-makers should give high priority consideration to vendor viability and should perform an internal review of Read More...
Infor Introduces Inforce Marketing at Dreamforce 2012
Today, at Dreamforce, Infor announced the launch of Inforce Marketing, a marketing automation system developed on the Salesforce Platform. Some of the new functionality includes an improved visibility over leads, costs, results, and revenues; multi-channel support for campaigns that can include e-mail, direct mail, social media, and telemarketing; lead validation and assessment; and reporting and

epiphany  to manage Inforce and Epiphany (its other CRM solution) in parallel. Share This   Read More     --> Trackback Address     Tags: Dreamforce , industry watch , infor , Inforce Marketing , marketing automation system * Name: * E-mail (private) : Web site: XHTML: You can use these tags: --> * Comments: * Spam protection: Sum of 1 + 7 ?     Notify me of followup comments via e-mail --> The TEC Blog Discussing Enterprise Software and Selection Tag Cloud analytics bi BPM Business Intelligence CAD Cloud Read More...
Lilly Software - Product Enhancements Remain Its Order 'Du Jour' Part Three: Competitive Analysis
Contrary to most of its competitors that had opportunistically pursued their customers randomly, and whose latest vertical initiatives stem from the sudden epiphany that a certain percentage of their customers come from certain industry, Lilly’s recent vertical initiatives are indeed a further sharpening of already focused solution for 'to order' manufacturers.

epiphany  stem from the sudden epiphany that a certain percentage of their customers come from certain industry, Lilly s recent vertical initiatives are indeed a further sharpening of already focused solution for to order manufacturers. Therefore, it is plausible that the recently introduced two new variant products -- VISUAL Enterprise Aerospace & Defense (A&D), and VISUAL Enterprise for Automotive -- are not just press release hyped vertical wishful thinking product announcements. For instance, there is a real Read More...

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