Abstract: Returns fraud is perpetrated by petty thieves and organized crime syndicates alike, and comes in many forms—including stolen merchandise returns, fraudulent
tenders, and “wardrobing.” Returns management doesn t have to be a trade-off between customer service and effective fraud reduction. But if you haven’t got the right returns management solution, resign yourself to losses coming directly off the bottom line.
PubDate: 5/11/2007 1:56:00 PM