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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 equipment financing


The Empires Strike Back - Part II: The Likes Of IBM, EDS, And CSC In E-Business
In the past year the traditional consulting houses have executed major initiatives to counter the challenges of the pure play and fringe market invaders. Being

equipment financing  has announced a low-lease equipment schedule for its business partners. Service providers who are IBM partners should be able to pass these savings on to their clients. There are three sets of IBM partners that benefit from this offer: members of IBM's BP-Systems Integrator, IBM's Web Integrator Partner Initiative, and IBM's Solution Specialty Initiative programs. For the behemoth that it is, IBM offers services of almost any kind under the sun. However, its history as and association with its products is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Is Your Store Customer-centric?


Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer and centering on a customer's specific needs and satisfaction.

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AC Ventures and SOFTBANK Venture Capital Announce GameChange


Drawing from the extensive experience of its parents AC Ventures and SOFTBANK, GameChange claims it has the success formula for taking an idea from an entrepreneur's presentation slides to a standing company with a customer base. They claim to be able to make this transformation in as little as six months.

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IBS-Slow but Steady (and Demand-Driven) May Win the SCM Race


IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected segments. However, the road to becoming uniformly globally recognized player will not be smooth.

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SYSPRO - Awaiting Positive IMPACT From Its Brand Unification Part Three: Challenges and User Recommendations


SYSPRO remains a stalwart vendor within the mid-market accounting, manufacturing, and distribution software markets. The current market trend is towards vendors that can provide comprehensive solutions for small and medium-sized companies with a justifiable return on investment (ROI), and SYSPRO seems to have a fair shot. Moreover, with its global coverage, multi-national product’s capabilities, suitability to diverse manufacturing environments, as well as with its cross-platform support and excellent service & support track, the vendor seems poised to give run for the money to almost any contender.

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Optimal Service-parts Management


Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.

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Don't Sweat Assets-Liberate Them!


Most organisations are sitting on IT equipment that is not supporting the business optimally, yet the received wisdom is to sweat the assets to gain as much perceived lifetime value from them as possible. However, IT assets have inherent value which can change significantly through each asset’s lifecycle—whether this is through its hard resale value or just through its scrap value. By applying a full IT lifecycle management (ITLM) approach to the complete IT platform, a business-optimised platform can be created—one where business value overrides the embedded concept of sweating assets.

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Quick Take: Dell’s Nutanix Partnership Escalates the Hyperconvergence Vendor War


Dell’s new original equipment manufacturer (OEM) partnership with hyperconvergence pioneer Nutanix adds a disruptive element to its portfolio to help companies design and deliver services more easily and more quickly. This is the first major infrastructure move Dell has made since the completion of its leveraged buyout (LBO) in October 2013, and it reflects Dell’s willingness to provide an alternative to its branded storage for virtualization environments.

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Case Study: Meyn Radically Simplifies Its Quotation Process


Dutch company Meyn experienced rapid growth to become the world’s leading manufacturer of poultry processing equipment. But its quote production process still lagged behind—often taking up to a week to produce a quote. Meyn realized that it needed a configure, price, quote (CPQ) tool that would allow the sales team to quote quickly at the initial stage of the sales cycle and that would be able to generate detail for those cases that were further along. Read up on the benefits Meyn achieved with the Tacton CPQ tool.

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The Impact of Electronic Parts Catalogs on Parts Identification and Sales


Your customers, service technicians, and equipment maintainers need an intelligent cataloging solution to help them find the parts they’re looking for. The ever-increasing amount of technical content and parts information is making an electronic one-stop-shop tool essential. An electronic parts catalog can help your company attain two critical business goals—an increase in customer satisfaction and aftermarket parts sales.

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How to Maintain Your Lead in the High-tech Complex Equipment Industry


To maintain a leadership position in the high-tech complex equipment industry, electronic equipment manufacturers need reliable solutions to improve order accuracy, optimize fulfillment, and increase revenue for value-added services. Does your solution quickly commercialize new technology, integrate software with systems, and differentiate those systems with value-added services? Find out about what you might be missing.

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