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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 equipment lease


Cisco to Become a Player in the DWDM
With the explosion in Metropolitan Area Network world, Cisco has decided to throw its hat into the ring with the Cisco Metro 1500 series. This Dense-Wavelength

equipment lease  of their enterprise LAN equipment into the product line. The product is fully integrated into Cisco's suite of network management tools and supported worldwide by Cisco's service and support group.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » equipment lease

TEC’s New Utilities ERP Evaluation Center: A Preview


The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service

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Computer Manufacturers Shifting Their Focus to Start-Ups


Sun Microsystems and Gateway have announced initiatives designed to make their products and services more appealing to start-up companies, especially those where cash may be a little tight.

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Human Resources for Small to Medium Businesses


When small to medium businesses shop around for a human resources (HR) solution, their main considerations are whether to go for a hosted or non-hosted solution, or to simply outsource HR functions altogether. It’s important to know the advantages and disadvantages of each before making a selection.

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Supplier Parks - Back to the Future


As supply chains become increasingly integrated and synchronized, we are witnessing the evolution of the business/production models (in some industries) that merge virtual integration with elements of the older vertically integrated enterprise. This has profound consequences, in particular for suppliers to OEMs.

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High Availability and Interoperability for Telco Class Applications


Interoperability and performance are key market enablers for providers of network equipment. The relationship between performance and time-to-market has been widely studied, and a strong correlation has been defined. However, the performance gap that exists between an interdependent (proprietary) design and a modular (standards-based) design has not been explored to the same extent.

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Case Study: Oldfields


Founded in 1916, Oldfields is an Australian manufacturer of painting equipment, scaffolding, and garden sheds. To meet aggressive customer responsiveness targets, the company depends on up-to-date information and reliable communications. Learn how implementing PRONTO-Xi on a wide area network (WAN) helped Oldfields get quick access to data required for decision making, controlling costs, and improving customer service.

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Case Study: Barker Implement


Barker Implement, an Iowa, (US)-based farm equipment vendor, wanted to expand its business, improve productivity and customer service, and strengthen IT security without adding IT staff. To address those goals, Barker standardized new client computers on Windows Vista Business and deployed Windows Server 2008. Find out how Barker achieved efficiencies that are expected to yield long-term cost savings as the company grows.

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Optimal Service-parts Management


Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.

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Callaway Golf Selects Kronos Cloud for Mobile Global Workforce


Callaway Golf Company, a manufacturer of premium golf equipment, recently selected the Kronos Cloud to globally standardize workforce management (WFM) processes. The solution will integrate with Callaway Golf's SAP ERP system to improve the overall accuracy of labor data entering the back-office system.

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