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Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

er diagram for news center  or on-demand solutions of er countless benei ts above and beyond their on-premise counterparts. For starters, a hosted solution's pay-as-you-go model eliminates the need for huge upfront costs and instantly increases cash l ow ' a perk that's especially benei cial to growing small businesses. The fact that you're moving from a capital expenditure model to an operational expenditure model frees up a tremendous amount of capital, said DeSalles. And then there's the unprecedented l exibility that comes Read More
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » er diagram for news center


Vitria OI 4: Data for Today and for the Future
Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei

er diagram for news center  Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei Chang and Dale Skeen, Vitria’s current chief executive officer (CEO) and chief technology officer (CTO), respectively, Vitria has evolved its operational intelligence and business process management (BPM) applications into mature and stable solutions that enable data analysis in real time and BPM optimization. Vitria’s announcement of version Read More
Deploying High-density Zones in a Low-density Data Center
New power and cooling technology allows for a simple and rapid deployment of self-contained high-density zones within an existing or new low-density data center

er diagram for news center  in a Low-density Data Center Deploying High-Density Zones in a Low-Density Data Center If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Together, APC’s global teams work to fulfill their mission of creating delighted customers. To do this, the Company focuses its efforts on four primary application areas: Home/Small Office; Business Networks; Data Centers and Facilities; and Access Provider Networks. Source : APC Resources Related to Read More
Data Center Automation
With the increasing complexity of the data center and its dependent systems, data center automation (DCA) is becoming a necessity. To replace the costly and

er diagram for news center  Center Automation With the increasing complexity of the data center and its dependent systems, data center automation (DCA) is becoming a necessity. To replace the costly and inefficient human aspect of managing the data center, IT departments must adopt DCA solutions. Combined with utility-based computing architectures, these solutions can provide greater dynamics in the environment and facilitate speed of response to market demands. Read More
Leveraging 3-D for Sales Automation
It’s no longer acceptable for salespeople to respond to customers’ inquiries with “I’ll get back to you.” In the time it takes to respond, a competitor with

er diagram for news center  3-D for Sales Automation TEC's method of software evaluation enables decision makers to mitigate the risks associated with enterprise software selection, and to calculate the suitability of products in keeping with user requirements and priorities. TEC's analysts write IT white papers about sales automation, CRM, ERP, etc. Source: Technology Evaluation Centers Resources Related to Leveraging 3-D for Sales Automation : Automation (Wikipedia) Leveraging 3-D for Sales Automation Sales Reps is Read More
The Service Equation: 4 Keys for IT to Create Value for the Business
IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT

er diagram for news center  Service Equation: 4 Keys for IT to Create Value for the Business IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT organizations are turning to information technology service management (ITSM) to help improve processes. But there’s still too much focus on technology and not enough on business outcomes. Learn key strategies for changing your approach to delivering IT services. Read More
IFS Applications (version 8.0) for ERP for Services Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services (non-manufacturing) in the ERP

er diagram for news center  Applications (version 8.0) for ERP for Services Certification Report IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services (non-manufacturing) in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More
Options for Data Encryption: Making the Right Choice for the Enterprise
In this new era of corporate governance, risk avoidance, and responsibility, organizations are more than ever held accountable if their data is not properly

er diagram for news center  Right Choice for the Enterprise In this new era of corporate governance, risk avoidance, and responsibility, organizations are more than ever held accountable if their data is not properly protected. As such, many are finding new ways to address security risks, by developing multiple layers of defense to reduce points of weakness. Deploying data encryption technology is a good place to start—but the key is making the right choice. Read More
Automate to Optimize: The Foundation for Data Center Efficiency
IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize

er diagram for news center  The Foundation for Data Center Efficiency Automate to Optimize : The Foundation for Data Center Efficiency If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Today’s heterogeneous enterprise data center environments are quickly growing in size and complexity, driven by mergers and acquisitions, expansion into multiple data centers, and large-scale initiatives such as server and storage consolidation. Source : Tidal Software Resources Read More
Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution
SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring

er diagram for news center  ERP for Manufacturing: What to Look for in a Cloud-Based Solution Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring to their operations. In the webcast Buying ERP for Manufacturing: What to Look For in a Cloud-based Solution , learn how to select and evaluate a cloud-based ERP system to streamline your manufacturing Read More
Technology Evaluation Centers (TEC) Moderates 20th Vendor Shootout for ERP, Featuring Live ERP Software Demonstrations for Manufacturers and Distributors
The Vendor Shootout for ERP event has helped hundreds of organizations with their enterprise software selections. Moderated by TEC, an impartial software

er diagram for news center  Evaluation Centers (TEC) Moderates 20th Vendor Shootout for ERP, Featuring Live ERP Software Demonstrations for Manufacturers and Distributors The Vendor Shootout for ERP event has helped hundreds of organizations with their enterprise software selections. Moderated by TEC, an impartial software evaluation firm, attendees see the best ERP systems for manufacturing and distribution and can talk one on one with the top ERP vendors in North America. Montreal, Canada (April 2, 2014)—Since 2007, Read More
Jobscope Enterprise Edition (JEE) (v. 16) for ERP for ETO Manufacturing Certification Report
Jobscope Enterprise Edition (JEE) (v. 16) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO

er diagram for news center  Enterprise Edition (JEE) (v. 16) for ERP for ETO Manufacturing Certification Report Jobscope Enterprise Edition (JEE) (v. 16) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive Read More
The Business Need for CRM for Large and Medium Sized Enterprises
The software for business market developed in response to large organizations’ need to manage their assets and main activities. Be it customer relationship

er diagram for news center  Large and Medium Sized Enterprises The software for business market developed in response to large organizations’ need to manage their assets and main activities. Be it customer relationship management (CRM), human capital management (HCM), or enterprise resource planning (ERP), initially only large enterprises were able to commission and acquire such products. But as with anything else that grows successfully in our global economy, software for business quickly became a commodity, and as a result Read More
Magic Quadrant for Midmarket and Tier 2-Oriented ERP for Product-Centric Companies


er diagram for news center  Quadrant for Midmarket and Tier 2-Oriented ERP for Product-Centric Companies Read More
Designing for Digital: 8 Tips for Creating Digital Publications that Engage Customers and Drive Sales
The overarching goal of any digital publication is to tell a story that connects with your customers in as many ways as possible. Today, this means bringing

er diagram for news center  Digital Publications that Engage Customers and Drive Sales The overarching goal of any digital publication is to tell a story that connects with your customers in as many ways as possible. Today, this means bringing your offerings to every touch point—Web, mobile, tablet, and social. Download this white paper to discover 8 tips for designing a digital publication that increases brand awareness, improves audience engagement and, ultimately, drives sales. Read More

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