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Software Functionality Revealed in Detail
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 erp build on dynamics crm


Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 3
Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX

erp build on dynamics crm  ace in the Dynamics ERP lineup and  a global “platform” player in selected industries . In other words, the product has been providing an industry-enabling layer upon which certified partners can build their sub-vertical solutions to cater to so-called  long tail  (sub-vertical) niches. Part 2 went through the eight previous generations  of the  Microsoft Dynamics AX (formerly Axapta )  product including the current Microsoft Dynamics AX 2009 release. The final part of this blog series will

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » erp build on dynamics crm

War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

erp build on dynamics crm  the product, see Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II) and It's About Process (or Ability to be Responsive) – Part I . While it still does not have much to offer in terms of PRM capabilities (compared to Salesforce.com), the Microsoft Dynamics CRM suite's SFA, service and support, and marketing automation capabilities have reached a respectable maturity level. Blue Roads ' PRM partnership is like an Appexchange add-in for Microsoft Dynamics Read More

Sage ERP and CRM Portfolio Update: Clarity at Last


Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

erp build on dynamics crm  and scalable infrastructure, Sage ERP X3 is suitable for upper mid-market companies with up to 1,500 concurrent users. The product features a multi-tier, Web-oriented architecture (WOA), and supports multiple database, OS, and deployment models. With its Sage Application Framework for the Enterprise (SAFE) X3 platform, upon which partners can build their solutions, Sage ERP X3 resembles Microsoft Dynamics AX with its global platform play (Microsoft’s chosen ERP platform offering, previously detailed ). Read More

The ERP Ecosystem


Three major parties (vendors, consulting services, and adopting organizations) are identified in the ERP ecosystem, in which different parties need different key success factors. This article also discusses some challenges that may have an impact on the ERP ecosystem.

erp build on dynamics crm  through the establishment of ERP systems. The vendor is the main source of software technologies. Without the software (behind which are methodologies, system designs, programming and testing, and all other efforts that make the delivery of a software package possible), the adopting organization would have to build its own system from scratch at much greater cost. The adopting organization is the financial source for the whole ecosystem. Without this party, the whole ERP industry would not exist. Read More

Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 1


I have no reason to doubt Kirill Tatarinov, thus far the longest-standing corporate VP of Microsoft Business Solutions, when he keeps reassuring the market by stating that “Microsoft equitably loves all of its children.” Indeed, the Microsoft Dynamics division and its staffers are careful not to reveal any individual enterprise resource planning (ERP) product results

erp build on dynamics crm  (POS), retail merchandising  and ERP capabilities In second half of 2009, Microsoft went a step further by acquiring the intellectual property from these four ISVs , and those capabilities have meanwhile become part of the Microsoft Dynamics AX core. Partners can then build additional micro-vertical functionality. For more details,  see my colleague Khudsiya Quadri’s related blog post . Most of the abovementioned industry solutions are available in the current Microsoft Dynamics AX 2009 release, Read More

Leveraging CRM for Midsize Company Growth


Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

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2011 Trends Report: Enterprise Resource Planning (ERP)


Enterprise resource planning (ERP) automates many aspects of an organization’s operations, cascading across traditional boundaries of operations, finance, manufacturing, and more. As such, changes in the ERP market can cause a ripple effect in an organization’s business. In this report, five Focus experts share eight of their 2011 predictions for ERP, so you can plan your business around these changing tides and trends.

erp build on dynamics crm  such, changes in the ERP market can cause a ripple effect in an organization’s business. In this report, five Focus experts share eight of their 2011 predictions for ERP, so you can plan your business around these changing tides and trends. Read More

Dynacom ERP (v. 11.3) for ERP for SMB Certification Report


Dynacom Enterprise is now TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

erp build on dynamics crm  ERP (v. 11.3) for ERP for SMB Certification Report Dynacom Enterprise is now TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More

2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

erp build on dynamics crm  customer relationship management solution,mobile crm,cloud crm,social crm,cloud based crm,social media crm,windows mobile crm,cloud crm solutions,mobile crm software,crm mobile,crm cloud,crm windows mobile,social crm vendors,social crm tools,crm cloud computing Read More

Practical Guide to ERP for Recipe/Formula-based Manufacturers


Understanding the features, functions, and architecture of an enterprise resource planning (ERP) system best suited to your type of manufacturing will help you reevaluate your existing systems or replace your existing spreadsheet-based processes. This practical ERP guide for process manufacturers examines the functional capabilities of a process-oriented ERP system versus that of a discrete manufacturing-oriented ERP application.

erp build on dynamics crm  Guide to ERP for Recipe/Formula-based Manufacturers Understanding the features, functions, and architecture of an enterprise resource planning (ERP) system best suited to your type of manufacturing will help you reevaluate your existing systems or replace your existing spreadsheet-based processes. This practical ERP guide for process manufacturers examines the functional capabilities of a process-oriented ERP system versus that of a discrete manufacturing-oriented ERP application. Read More

Dynamics SL


Released in 1994, Microsoft Dynamics SL (formerly Microsoft Business Solutions Solomon) is a business solution targeted to the lower and mid-tiers of the mid-market and t to meet the needs of project-centric and distribution-driven companies. The system includes financials, payroll, advanced distribution/supply chain management, project management, e-business, customer relationship management, and field service management solutions.  

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Agiline CRM


Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other front-office and back-office applications. To help your mobile representatives, Agiline provides a disconnected version that allows complete access to customer information.  

erp build on dynamics crm  Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other front-office and back-office applications. To help your mobile Read More

Ramco HCM on Cloud Is on a Roll in the Middle East; Africa


Ramco Systems, an enterprise software vendor that has lately been focused on delivering enterprise resource planning (ERP) in the cloud and on tablets and smartphones, recently showcased its all new HR and talent management solution, Ramco HCM on Cloud (HCM standing for human capital management). Since the global launch of Ramco HCM on Cloud in June 2013, Ramco has added some of the largest

erp build on dynamics crm  Ramco Systems , an enterprise software vendor that has lately been focused on delivering enterprise resource planning (ERP) in the cloud and on tablets and smartphones, recently showcased its all new HR and talent management solution, Ramco HCM on Cloud (HCM standing for human capital management). Since the global launch of Ramco HCM on Cloud in June 2013, Ramco has  added some of the largest business conglomerates in the Middle East and Africa region as its customers. In the last five weeks, Ramco Read More

Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

erp build on dynamics crm  companies today. Ideally, an enterprise would like to see its numerous CRM systems working together in concert to provide a consistent experience to the end user, and to maximize marketing opportunities. In reality, this does not happen and in fact may not be possible. Part of the reason it's so difficult to properly coordinate CRM across the enterprise is that the infrastructure bypasses so many customer-related systems. How many systems in a given organization hold some amount of customer information? Read More

Epicor ERP 10: Mixed-Mode Manufacturing (ERP) Competitor Analysis Report


The mixed-mode manufacturing ERP knowledge base addresses diverse criteria for multiple types of production environments and strategies. Companies that need to switch production without interrupting their operations may seek both discrete and process manufacturing requirements of their ERP solution. These may include mixing, separating, forming, or performing chemical reactions, as well as functionality for production planning, shop floor control, and product costing.

erp build on dynamics crm  ERP 10: Mixed-Mode Manufacturing (ERP) Competitor Analysis Report The mixed-mode manufacturing ERP knowledge base addresses diverse criteria for multiple types of production environments and strategies. Companies that need to switch production without interrupting their operations may seek both discrete and process manufacturing requirements of their ERP solution. These may include mixing, separating, forming, or performing chemical reactions, as well as functionality for production planning, shop Read More