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The 'Joy' Of Enterprise Systems Implementations Part 1: Inexorable Statistics
We take the liberty to expand further on the findings of a report, which was recently released by a renowned research organization, and which pinpoints

erp crm statistics  a large number of ERP (and other enterprise applications) implementations do not live up to their expectations. The market has recently been abuzz with scantily rewarding CRM deployments, see Why CRM Is So Hard and What To Do About It (article ID 48.887.69.1605). In a great part, this general feeling is attributed to bad publicity due to many high-profile companies (e.g., FoxMeyer , Hershey Foods , Whirlpool , PetsMart , Sobey's , Allied Waste Industries , W. L. Gore & Associates , W. W. Grainger , Nike Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » erp crm statistics


TEC's Mid-market ERP-Distribution Buyer’s Guide
Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices

erp crm statistics  2003, L'Occitane implemented Sage ERP X3 Distribution for its U.S. operations - including Order Management, Purchasing, Inventory Control, CRM and Accounting - to support their growing distribution channels that include company-owned retail and outlet stores, retail catalog and mail-order operations, an Internet Web site and wholesale accounts, including high-end specialty retailers and spas, corporate gifts and business-to-business. Business Issue Satisfied with the ability to utilize their back-office Read More...
Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

erp crm statistics  suite or from an ERP provider, rather than as a point solution. Not surprisingly, MA-only providers are disappearing with only a few (and possibly endangered) providers like Unica, Aprimo, MarketSwitch , and MarketSoft remaining. The diminished life expectancy of independent CRM point solutions providers—and the importance of their solutions—is highlighted by a number of acquisitions and mergers. Annuncio was acquired by PeopleSoft (which itself, is now a part of Oracle ) (see PeopleSoft Annuncio-es Read More...
Reference Guide to Discrete Manufacturing ERP Software Functions and Features
This reference guide provides insight into the discrete manufacturing ERP features and functions currently available on today’s market. It will help you

erp crm statistics  customer service, etc. Most ERP solutions cover basic CRM functionality, including functionality for electronic commerce (online catalogs, Web-based interfaces for orders) and CRM (interfacing with phone systems, personal digital assistants [PDAs], e-mail tools, etc.). Order Entry Order entry functionality refers to the ability to create orders manually or automatically, including validation rules (for instance, a US customer should not be able to order goods that are only available in Europe).   8. Read More...
5 Tips to Assure a Successful ERP Implementation
Are you preparing to oversee an enterprise resource planning (ERP) implementation project? Are you worried about the statistics that report less-than-successful

erp crm statistics  CIO, CEO) champion your ERP implementation. Your chances of success go up significantly when this person takes the leadership role of the project and defines the implementation team. The system will ultimately involve many people and functions beyond IT and Finance - in fact it will touch every significant process and functional area of the company over time. Those people must be involved in the project to overcome resistance to change and give them a chance to own how their jobs will change when the Read More...
SYSPRO ERP (version 6.1 SP1) for Discrete Manufacturing ERP Certification Report
SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation

erp crm statistics  ERP (version 6.1 SP1) for Discrete Manufacturing ERP Certification Report SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More...
Maximizer CRM 12: CRM Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification

erp crm statistics  CRM 12: CRM Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
IFS Applications (version 7.5) for ERP for the Mining Industry Certification Report
IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP

erp crm statistics  Applications (version 7.5) for ERP for the Mining Industry Certification Report IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
Sage 300 ERP 6.0 Certification Report (ERP for Distribution)
Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP

erp crm statistics  300 ERP 6.0 Certification Report (ERP for Distribution) Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More...
ERP Selection: Starting Out on the Right Foot
Enterprise resource planning (ERP) software selection and implementation can be complicated. But having an ERP strategy in place from the start makes it easier.

erp crm statistics  complicated. But having an ERP strategy in place from the start makes it easier. And a good ERP strategy starts with the selection process itself. This Aberdeen Analyst Insight examines how best-in-class companies select ERP as part of an overall ERP strategy. Read More...
Driving Optimal Performance from ERP Systems
Whether you’re about to embark on a new enterprise resource planning (ERP) initiative or you’re just looking for more value from your existing ERP solution, you

erp crm statistics  Optimal Performance from ERP Systems Whether you’re about to embark on a new enterprise resource planning (ERP) initiative or you’re just looking for more value from your existing ERP solution, you must start with your business strategy and competitive advantage. When key business requirements are identified and validated, you can spot the process adjustments that make sense and support your business—and get better at whatever you’re good at. Find out more. Read More...
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

erp crm statistics  CRM 12: Salesforce Automation Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Welcome to ERP Showdown: Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions
I'm Larry Blitz, editor of TEC’s Vendor Showdown series. With enterprise resource planning (ERP) systems being the information backbone of the organization, we

erp crm statistics  to ERP Showdown: Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions ERP Showdown: Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown features Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions in a head-to-head comparison across the full range of discrete ERP functionality. I hope you find this Showdown helpful and informative, and Read More...
Sage 100 Standard ERP for Distribution ERP Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of distribution solutions in TEC's enterprise resource planning

erp crm statistics  100 Standard ERP for Distribution ERP Certification Report Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of distribution solutions in TEC's enterprise resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More...
Sage ERP X3 (v. 6) for Process Manufacturing ERP Certification Report
Sage ERP X3 (v. 6) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center

erp crm statistics  ERP X3 (v. 6) for Process Manufacturing ERP Certification Report Sage ERP X3 (v. 6) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...

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