Home
 > search for

Featured Documents related to »  erp customer service


Holmberg Reaches New Heights in Customer Service with Sage ERP X3
With its growth outpacing its distribution capability, stationary manufacturer Holmberg Company wanted a system that could provide real time reporting

erp customer service  Customer Service with Sage ERP X3 With its growth outpacing its distribution capability, stationary manufacturer Holmberg Company wanted a system that could provide real time reporting capabilities and support their desired customer service levels. The company implemented Sage ERP X3 in 2002, focusing on streamlining the order fulfilment process. Holmberg now boasts a 99.2 percent inventory accuracy rate and 98.65 percent of shipments are on time. Read More
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » erp customer service


E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

erp customer service  to H.B. Fuller's PRISM ERP system, enabling real-time and accurate information exchange for all the business units under the HBF NA umbrella. HBFullerStore.com provides: Up-to-date order status information, plus the ability to place or change orders for customers and distributors GlueLink ( www.GlueLink.com ) provides a distributor locator function to identify local distributors based on zip code. The ability for customers and distributors to place their orders online, with direct integration to PRISM Read More
Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

erp customer service  as part of our ERP implementations as well. The biggest benefit delivered by the portal has been the improved collaboration and more effective management of our teams, instead of just adding people arbitrarily to projects, we can better manage our teams, keep costs down and deliver better service. Vince Taravella Director of Channel Sales VAI (Vormittag Associates, Inc.) Service-oriented architecture turns functionality into reusable assets Because the Workplace Services Express portal is based on Read More
A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In

erp customer service  Guide to ERP for Service Organizations Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business. Read More
Rent.com Selects KANA Cloud Offering for Customer Service
The announcement that KANA Express, a cloud customer service offering, was selected by Rent.com for improved customer engagement was one of more important

erp customer service  organizations (with its KANA Enterprise edition). The usability, rapid implementation approach, and operational benefits were key in Rent.com’s decision to move forward with KANA Express (formerly Trinicom).  Microsoft .NET-based KANA Express offers customer service and interaction management capabilities delivered on-demand via the cloud model, which allows for affordable access to multi-channel Web customer service and contact center technology (including phone, e-mail, live and automated chat, Web Read More
Midmarket ERP Solutions Buyer’s Guide
For all but the smallest organizations, an enterprise resource planning (ERP) system promises big gains, helping to grow revenue, increase productivity company

erp customer service  ERP Solutions Buyer’s Guide For all but the smallest organizations, an enterprise resource planning (ERP) system promises big gains, helping to grow revenue, increase productivity company-wide, improve efficiency throughout the enterprise, and manage costs. In this guide, you’ll find details on what to look for in a midmarket ERP package, the benefits it should bring to your midsize company, and what you need to know before you commit to a solution. Read More
Is It Time to Purchase a New ERP?
For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don't do it unless the patient is dying. So how do you

erp customer service  invest in a new ERP system? Download this white paper to find out. Read More
Midmarket ERP Solutions Checklist
Before you commit to any enterprise resource planning (ERP) system, you should first answer several questions about what your organization needs and wants to

erp customer service  ERP Solutions Checklist Before you commit to any enterprise resource planning (ERP) system, you should first answer several questions about what your organization needs and wants to accomplish with its ERP strategy. The answers will help you determine which applications and what kind of functionality your organization requires from its ERP solution, as well as go a long way toward easing the implementation process. Read how to prepare yourself. Read More
Become an ERP Sleuth: Do Your Due Diligence When Selecting a New ERP Vendor
If your company is investing time and money in a new manufacturing enterprise resource planning (ERP) system to increase competitiveness and operational

erp customer service  an ERP Sleuth: Do Your Due Diligence When Selecting a New ERP Vendor If your company is investing time and money in a new manufacturing enterprise resource planning (ERP) system to increase competitiveness and operational efficiency, you’ll need to research ERP vendors to find the best fit for your company. This white paper offers six tips for evaluating potential ERP partners. Read More
Sage ERP X3: Process Manufacturing (ERP) Competitor Analysis Report
The process enterprise resource planning (ERP) knowledge base anticipates as many factors as possible to assist businesses in the process manufacturing field

erp customer service  ERP X3: Process Manufacturing (ERP) Competitor Analysis Report The process enterprise resource planning (ERP) knowledge base anticipates as many factors as possible to assist businesses in the process manufacturing field, which typically involves mixing, separating, forming, or performing chemical reactions (for example, paint manufacturers or refineries). The knowledge base includes criteria for determining batch control and reporting, formula and routing, and material management capabilities. It Read More
Beyond Traditional ERP: ERP Features and Functions for Engineer-to-order Manufacturers
Due to the complexity of engineer-to-order (ETO manufacturing, companies must move beyond the features typically offered by a traditional enterprise resource

erp customer service  Traditional ERP: ERP Features and Functions for Engineer-to-order Manufacturers Due to the complexity of engineer-to-order (ETO manufacturing, companies must move beyond the features typically offered by a traditional enterprise resource planning (ERP) implementation. Learn about the specific ERP features and functions that help ETO manufacturers reduce costs, shorten cycle times, and improve ordering while maintaining high quality, and discover the key steps to enhance an ETO ERP implementation. Read More
Sage ERP X3: Discrete Manufacturing (ERP) Competitor Analysis Report
The discrete enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non

erp customer service  ERP X3: Discrete Manufacturing (ERP) Competitor Analysis Report The discrete enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non-manufacturing industries. Research vendors that support a range of functionality for production planning, shop floor control, and product costing. The knowledge base also provides information on financials, human resources, and other enterprise management modules. Read More
Sage ERP X3 (v. 6) for Mixed-Mode Manufacturing ERP Certification Report
Sage ERP X3 (v. 6) is TEC Certified for online evaluation of mixed-mode manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center.

erp customer service  ERP X3 (v. 6) for Mixed-Mode Manufacturing ERP Certification Report Sage ERP X3 (v. 6) is TEC Certified for online evaluation of mixed-mode manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More
Sage 100 Standard ERP for Distribution ERP Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of distribution solutions in TEC's enterprise resource planning

erp customer service  100 Standard ERP for Distribution ERP Certification Report Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of distribution solutions in TEC's enterprise resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More
Sage 500 ERP for Discrete Manufacturing ERP Certification Report
Sage 500 ERP (formerly Sage ERP MAS 500) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the

erp customer service  500 ERP for Discrete Manufacturing ERP Certification Report Sage 500 ERP (formerly Sage ERP MAS 500) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the Discrete Manufacturing ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others