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Documents related to » erros cometido pelas empresas de call center


10 Errors to Avoid When Commissioning a Data Center
Data center commissioning requires tight coordination between vendors, facilities, IT departments, engineers, the commissioning agent, and others. Managed

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Best Phone Systems for an Effective Call Center: Editor’s Top Picks
Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily

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Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact

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Data Center Projects: Project Management
In data center design projects, flawed management frequently leads to delays, expense, and frustration. Effective project management requires well-defined

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Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

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ITSSA SA DE CV
IT Soluciones is a solid and professional firm founded in 1988, dedicated to helping businesses excel in their opportunities by providing low risk, results

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Benefits of a Virtualized Data Center
The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production

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Estudio de caso: Polymita y la gestión de expedientes en JACIE
La corporación no lucrativa JACIE buscaba una aplicación que le permitiera agilizar el proceso de acreditación y el procesamiento de expedientes para varios

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How to Define Your Next Generation Contact Center Strategies
A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied

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Assefaz minimiza el tiempo de respuesta a clientes (sector de la salud)
Assefaz operadora brasilera de planes de salud de autogestión para el ministerio de hacienda, reduce el tiempo de proceso de sus autorizaciones de una hora a 20

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Contact Center Buyer''s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP

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Considerations for Owning versus Outsourcing Data Center Physical Infrastructure
When faced with the decision of upgrading an existing data center, building new, or leasing space in a retail colocation data center, there are both

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Cimatic de Mexico
Fundada en 1995, Cimatic es una empresa de consultoría informática y representante exclusiva de Infor Global Solutions para su solución ERP Syteline, en México

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