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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 europe gas companies billing process flow chart


ITIL Process Maturity Self-assessment
IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for

europe gas companies billing process flow chart  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Keeping Cash Flow in Focus While Driving Business Performance


One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now.

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Six Common Mistakes Companies Are Making Today


Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI) to avoid these same mistakes. Plus, take a quick quiz to evaluate your own company’s BI quotient and find out which BI approach will help you avoid these blunders.

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Business Process Outsourcing (BPO)


Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services.

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Delivering Adaptive Discovery for Business Process Management


Designing processes for business process management solutions can be daunting, as all flows, rules, and exceptions have to be defined. With Adaptive Discovery from Ultimus, however, processes can be designed on a high level, and exceptions defined after deployment.

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Infor EAM Oil & Gas Edition


Increased worldwide consumption of oil and gas products is driving a growing need to discover new sources, create new techniques, and implement technological advances to extract hydrocarbons from deposits that a few years ago would not have been thought possible. Traditional enterprise asset management (EAM) approaches are no longer capable of meeting today's challenges. Read this brochure and see how Infor EAM Oil & Gas Edition can help you meet your challenges.

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W4 BUSINESS FIRST 8.5 for Business Process Management Certification Report


W4 BUSINESS FIRST 8.5 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Managing the Process of Process: Establishing the Right Goals and Improving Operations and Systems to Hit the Mark


North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus, continuous improvement of processes is imperative to remaining competitive. How close is your company to world-class? And how focused are you on process improvement? Find out how get started on a process improvement strategy that will have long-term benefits.

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Business Process Modeling (BPM) Express


TEC’s BPM Express projects include a modified business process modeling (BPM) exercise that supports an accelerated evaluation and selection project.

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VDoc Process


VDoc Process for IBM Websphere Portal Server or Lotus Domino is a business process automation solution that allows SMBs and corporate departments to place the responsibility for developing business process-driven applications in the hands their business managers. From administration, finance, and human resources, to customer service, quality, and marketing, non-IT staff can draw and generate collaborative applications without programming or IT skills. They can also follow up and track events; pilot processes with reports and indicators; and capitalize on existing infrastructures to build collaborative portals.  

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Process vs. Discrete


When researching the right enterprise resource planning (ERP) software for your business, it is essential to realize there is a difference between process and discrete ERP software. The first step is to identify the type of manufacturing operation, either process or discrete, and specific manufacturing requirements. This white paper will help you determine if your software is truly meeting your process manufacturing needs.

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