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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Wireless Palm VII ~ Look Ma No Hands!
The Palm VII is a logical wireless extension of the Palm Pilot platform. The Palm VII is a data-driven device allowing access to such information as news

eval extension letter  Palm VII ~ Look Ma No Hands! Wireless Palm VII ~ Look Ma No Hands! P. Hayes - June 26, 2000 Product Background 3Com introduced the Palm VII Wireless PDA in early 1999. The device initially retailed for $599 (MSRP) USD with an expensive wireless monthly service fee. In October of 1999 prior to the Palm spin-off, 3Com cut not only the cost of the device from $599 to $499, but also lowered the cost of service due to complaints from the end user population of exorbitant access fees. The Palm VII is a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing) Software Evaluation Report

The enterprise resource planning (ERP) for services Software Evaluation Report is appropriate for organizations in service-oriented industries. It consists of enterprise-wide integrated information systems that manage the operations, services, and resources of non-manufacturing organizations. 

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BlackBerry’s Survival Strategy—Enterprise Mobility


At long last, there seems to be some clarity and plausible strategy at the protractedly plagued BlackBerry. The company’s new chairman and interim chief executive officer (CEO) John Chen, the erstwhile CEO of mobility stalwart Sybase (now owned by SAP), recently published an open letter stating that the company is going back to its heritage and roots—“delivering enterprise-grade, end-to-end mobile solutions.” The letter came shortly after he carried out a major executive shakeup.

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PTC Creo 3.0—CAD Interoperability


CAD software is changing to make data reusable and collaboratively shared in the customer/supplier’s native format (most commonly 3D CAD formats). At the forefront of these changes is product development software player PTC, and the company’s 3D product design solution Creo, now on its third version, which offers powerful CAD interoperability and design and efficiency improvements.

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Dassault Systèmes Offers Quality Intelligence Pack


In manufacturing, the lines between production and quality management continue to merge. It simply isn’t possible to manage production without embedding quality management in the process. Dassault Systèmes continues to invest in DELMIA Apriso Quality products, with its latest addition being Apriso Quality Intelligence Pack.

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PROS to Embed SAP HANA with Its Big Data Sales App


For a long time, PROS Inc. was a prominent pricing management software provider for both business-to-consumer (B2C) and business-to-business (B2B) industries. Lately, however, the vendor has been leveraging its decades-long experience in handling large volumes of data to provide big data applications for sales effectiveness (pricing being only a part thereof). In other words, PROS now delivers

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TurtleSpice ERP! (Week 7)


Welcome to Week 7 of TurtleSpice ERP! We’re following one company’s software selection process, from beginning to end—with a twist: It’s up to you to make sure comptroller Mike Chelonia stays on track and selects the right ERP system for the company. Cast your vote at the bottom of this post, and next week I’ll move the scenario forward based on the winning answer.The story so far: Mike

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The Case for Outsourced Demo/Eval Program Management


As new products are developed and introduced in the market, it becomes important for manufacturers to know the saleability of these products to further explore the marketing possibilities in the niche user segment. Learn about the Demo/Eval programs that are commonly used by manufacturers to test the usability of their product and also understand some of the basic user requirements that should be offered to enhance saleability.

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What's in a name? or Enterprise systems' reincarnations (Part II)


While the Part I of this topic focused on Consona Corporation (former M2M Holdings), this time the discussion continues with the recently minted Solarsoft entity, privately owned by Marlin Equity Partners. True, in Part I, besides Infor, I could have also mentioned as old news the renaming of Verticent ERP Plus (formerly PowerCerv [evaluate this product]) as part of the ASA International parent

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Direct 500, LLC


Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

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The New Web Experience: More than an Extension to WCM?


That membrane between your business and the online world—your Web site—is expected to be so permeable and malleable these days that web content management (WCM) systems have to manage a lot more than just the content on your site. Now web experience management (WEM) has emerged to address the way people access and interact with your site. WEM also illuminates more of these interactions for your

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TEC Launches New Business Intelligence and Business Performance Management Evaluation Centers


Software evaluation firm Technology Evaluation Centers Inc. (TEC) today launches its new Business Intelligence (BI) Business Performance Management (BPM) Evaluation Centers to help companies select the software solutions they need to optimize their performance and to stay competitive within their markets.

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