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Evaluating SaaS Solutions: A Checklist for Small and Midsized Enterprises
This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting small and midsize firms, and raises key questions that

evaluating an rfp  on IT providers, executives evaluating SaaS solutions and providers should make it an important priority to evaluate very provider's responsiveness to support requests. Learn as much as possible about how support requests are submitted, evaluated, and acted upon, and in what time frame. Transparency in the support process is a feature to be prized. Is there a hotline, call center, or contact center with an open-for-business mentality? Or an SLA for support requests? Remember, SaaS providers need to create Read More
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
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Documents related to » evaluating an rfp


8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

evaluating an rfp  technology for your business, re-evaluating your current use of CRM, or looking to derive more value from an existing investment, understanding the essential factors of CRM success can help you get the best results. This guide to eight proven CRM essentials distills best practices, lessons learned, and collective insights from salesforce.com s 35,000+ customers as well as industry experts across various company sizes, geographies, and vertical markets. The Eight CRM Essentials Rapid time to value Point-an Read More
Evaluating Enterprise Software - Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Two
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes has been adequate for the task

evaluating an rfp  Practices: Planning Implementations and Evaluating Systems ). For example, not natively supporting the three-way invoice matching practice will require either a costly system modification or a work around outside your software system that supports only two-way matching. A similar example would be if you need an account receivable (AR) module in an ERP solution to invoice customers, receive payments, and post to correct entries to the general ledger, but without the provision for unique use of factoring so Read More
Evaluating Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and

evaluating an rfp  Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations TEC Selection Uses Knowledge Bases Thus, we beg to differ that certain selection service providers' (including TEC's) methods are archaic but they rather save time and cost, while taking care of the functions and features inventory management. To that end, TEC released a number of knowledge bases (KBs), accessible through its evaluation centers (e Read More
Software Evaluation and Software Selection
Organizations are surrounded by ambiguity when making their implementation decisions. Accurate and relevant criteria that are properly weighed against an

evaluating an rfp  making their implementation decisions. Evaluating and selecting enterprise software is a complex process characterized by both striking potential and dramatic risks. Executed properly, this process and its outcomes can deliver exceptional benefits. If executed poorly, however, the results can range from disappointing to devastating. Organizations that select the wrong hardware, middleware, or software will learn the hard way that the money they've lost is a result of inadequate vendor information and eval Read More
How to Serve an Ad
Presents an overview of the basic technology used in all ad-serving solutions.

evaluating an rfp  to Serve an Ad The Problem If you know in advance which ad you want on each page of your site you do not need an ad server. Historically, the first application of ad serving was for banner rotation. Rather than have a single advertisement appear to everyone who looks at a page, every time they view it, web sites wanted the ability to sell that ad position to many advertisers. When the page is viewed, every advertiser has an equal chance of showing up. You do not need expensive software to do simple Read More
The Data Warehouse RFP
If you don’t have a data warehouse, you’re probably considering drafting a request for proposal (RFP) to screen vendors and ensure that your receive

evaluating an rfp  Data Warehouse RFP If you don’t have a data warehouse, you’re probably considering drafting a request for proposal (RFP) to screen vendors and ensure that your receive satisfactory information about the features of various hardware and software and their price. Writing an effective RFP that is well structured and includes different metrics will ensure that you receive the information you need and will make you look good. Read More
Off-duty Conduct-Balancing an Employer’s Needs With an Employee’s Right to Privacy
Workplace privacy issues are increasing dramatically, along with related employee complaints and litigation. As companies struggle to control health care costs,

evaluating an rfp  duty Conduct-Balancing an Employer’s Needs With an Employee’s Right to Privacy Workplace privacy issues are increasing dramatically, along with related employee complaints and litigation. As companies struggle to control health care costs, increase productivity, and maintain company confidentiality, they become concerned with how employees spend their time away from work. Meanwhile, employees naturally have a strong desire to limit “invasion” of their personal lives. Just where do you draw the Read More
An Introduction to QlikView 6
QlikTech develops and provides a complete suite of powerful business intelligence and data analysis software called QlikView (pronounced click-view). QlikView’s

evaluating an rfp  Introduction to QlikView 6 QlikTech develops and provides a complete suite of powerful business intelligence and data analysis software called QlikView (pronounced click-view). QlikView’s powerful business intelligence and analytics engine is utilizing patented AQL technology to build a non-relational, highly space-efficient associative database residing in RAM. This results in interactive, easy-to-use business analytics applications that are considerably more flexible and faster to deploy compared Read More
Malta, An Ideal Nearshore Location
Malta is developing as a nearshoring location. Malta's advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and

evaluating an rfp  An Ideal Nearshore Location Malta: an Ideal Nearshore Outsourcing Location If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Crimsonwing provides IT solutions to clients in the UK, Holland and Malta. Whether it involves training or consultancy, design or development, implementation or hosting (SaaS/ASP): Crimsonwing provides flexible services and support across the entire range of activity.Crimsonwing has won the award within the Read More
Data Conversion in an ERP Environment
Converting data in any systems implementation is a high wire act. Converting data in an ERP environment should only be undertaken with a safety net, namely a

evaluating an rfp  Conversion in an ERP Environment Introduction Converting data in any systems implementation is a high wire act. Converting data in an ERP environment should only be undertaken with a safety net, namely a well thought-out plan of execution. This article discusses the guidelines for converting data when considering manual or electronic alternatives. First, let me start out by saying that data conversion is not an art form; it's a science. If approached in a reasonable manner, reasonable results can be Read More
Best-of-Class Financial Systems: an Alternative to ERP
In Best-of-class Financial Systems: An Alternative to ERP, find outhow a best-in-class financial system might deliver all the functionalityyou real...

evaluating an rfp  of-Class Financial Systems: an Alternative to ERP You can't survive without a full-scale ERP system. That's been the industry marketing hype for years, but does it apply to you? Yours may be one of many companies that can do well with a simpler, less expensive IT setup. In Best-of-class Financial Systems: An Alternative to ERP , find out how a best-in-class financial system might deliver all the functionality you really need-with all these advantages over ERP: less expensive less complex easily Read More
Manugistics: An Old Dog Learns New Tricks
One year ago, Manugistics appeared to be on the brink of disaster. With the help of new management and an e-business product launch, the timeworn supply chain

evaluating an rfp  Corporation). User Recommendations Users evaluating supply chain management vendors should remember that the core competencies of Manugistics' NetWORKS suite remain in process manufacturing for consumer goods, but it has captured significant wins in other verticals like high tech electronics (Compaq Computer) and chemicals (DuPont). Since some segments of these other industries involve the same processes as in CPG (Consumer Packaged Goods), users in Manugistics' non-core verticals should find out what Read More
Text Structuring: An Intelligent Document Tool
The quantity of business information is doubling at an alarming rate. How can a proactive manager keep on top of it? A tool that merges and unifies information

evaluating an rfp  Structuring: An Intelligent Document Tool The quantity of business information is doubling at an alarming rate. How can a proactive manager keep on top of it? A tool that merges and unifies information from a variety of sources and formats can help. That tool should also analyze data and identify inputs as indicators of future actions or outcomes, so problems can be solved before they happen. The bottom line: better data analysis means better decision making. Read More
How Your Business Can Thrive During an Economic Storm
Most businesses are impacted by the slow economy, but recessions and economic slowdowns don’t last forever. Smart companies will be able to manage the

evaluating an rfp  Your Business Can Thrive During an Economic Storm How Your Business Can Thrive During an Economic Storm If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Read More

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