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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 evaluation and selection methodologies

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » evaluation and selection methodologies

Software Evaluation and Software Selection


Organizations are surrounded by ambiguity when making their implementation decisions. Accurate and relevant criteria that are properly weighed against an enterprise’s needs, what-if scenarios, and supporting graphics and reports are essential when making a software selection.

evaluation and selection methodologies  Evaluation and Software Selection It is daunting for corporate IT buyers to discern the true capabilities, strengths, and weaknesses of a given enterprise application suite. Buyers'' project teams are inundated with marketing information from vendors struggling to differentiate themselves. Functional cross-over and software integration have caused product overlap and a lot of confusion in the market. Mergers and acquisitions are also creating problems, as companies cannibalize the competition to Read More

Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines


Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars of unnecessary costs. How do you avoid these expensive mistakes?

evaluation and selection methodologies  Scientist of the Technology Evaluation Center (TEC), was responsible for the scientific development of TESS, the software engine that drives the selection models developed by TEC research analysts. Dr. Robins has over twenty years of industry experience, and since 1995 has been instrumental at Arlington Software, the forerunner of TEC, in developing new mathematical algorithms which has led to patented methods of decision analysis and novel decision-making processes. These provide increased accuracy of Read More

The Path to ERP for Small Businesses, Part 2: Evaluation of ERP Software


If you’ve gone through the research phase while looking for ERP, the next major step is the evaluation process. At the end of it, you should have a shortlist of products that best fit your needs, which will be used in the final stage: the selection.

evaluation and selection methodologies  2 will describe the evaluation of the products available in the market to determine which one fits best for the needs and requirements defined during your research, which will help you create the shortlist that will be used to make the final decision. Once you have the list of main processes and the workflows that describe your business processes, you’re off to a very good start. Given a basic grasp of the different functional requirements for your ERP software, you can begin to evaluate ERP software Read More

Software Selection Processes-Accelerating Vendor Identification


Software selection is complex and time-consuming. Taking shortcuts or skipping steps in the process increases the risk of making the wrong choice. But attending a virtual trade show can accelerate the selection process, increase vendor interaction, and reduce this risk.

evaluation and selection methodologies  and evaluate responses. Software evaluation , where you prepare demonstration scripts, conduct and score demonstrations, perform gap analysis, refine pricing, conduct site visits and reference checks, perform pre-implementation planning, and negotiate and execute contracts. An analysis of the average duration of each phase of the software selection projects we''ve conducted produces the results shown here in Figure 1: Figure 1: Average duration of each phase of a software selection project. Software Read More

How Flakeboard Aligned Its Multisite Organization by Applying TEC's Evaluation and Selection Methodology


Flakeboard's enterprise resource planning (ERP) system could not communicate effectively amongst its global sites. To address this challenge, and to manage growth, the company worked with Technology Evaluation Centers (TEC) to perform a detailed comparison of vendors' solutions. Read more about how TEC's expertise helped Flakeboard reduce the costs, risks, and time involved in the vendor selection process.

evaluation and selection methodologies  Organization by Applying TEC''s Evaluation and Selection Methodology TEC''s solutions, which include research comparison reports selection tools consulting services are driven by its powerful analysis engine, eBestMatch.TEC also provide a selection of Case study. Source: Technology Evaluation Centers Resources Related to Case Study: How Flakeboard Aligned Its Multisite Organization by Applying TEC''s Evaluation and Selection Methodology : Methodology (Wikipedia) Evaluation (Wikipedia) Case Study: How Read More

Robert Eastman Joins Technology Evaluation Centers


I am very excited to be joining Technology Evaluation Centers (TEC) as senior analyst, supply chain management. TEC's decision-support engine, robust feature/function models, and rich database of vendor capabilities enable TEC clients to realize faster time-to-value in software decisions.  Watching the evolution of how clients use software advisory firms, and, then, starting up my own analyst

evaluation and selection methodologies  be joining  T echnology Evaluation Centers (TEC)  as senior analyst, supply chain management. TEC''s decision-support engine , robust feature/function models , and rich database of vendor capabilities enable TEC clients to realize faster time-to-value in software decisions.  Watching the evolution of how clients use software advisory firms, and, then, starting up my own analyst firm, has persuaded me more strongly than ever of the value of such an online capability for software evaluation. Technology Read More

A Smarter Path to ERP Selection


Performing business operations with unintegrated departments and systems is often inefficient, as manually entering and reentering data in multiple locations is time consuming, error prone, and inefficient. An ERP system can be key to achieving enterprise integration. Businesses that take an integrated approach to their ERP projects—an approach that accounts for the interrelation among requirements assessment, selection, and implementation phases—will be better equipped for the future.

evaluation and selection methodologies  Smarter Path to ERP Selection Performing business operations with unintegrated departments and systems is often inefficient, as manually entering and reentering data in multiple locations is time consuming, error prone, and inefficient. An ERP system can be key to achieving enterprise integration. Businesses that take an integrated approach to their ERP projects—an approach that accounts for the interrelation among requirements assessment, selection, and implementation phases—will be better equipped Read More

ERP for School Districts Software Evaluation Report


The ERP Software Evaluation Report for K-12 school districts and municipalities focuses on back-office functionality, including financials, human resources (HR), and payroll. It covers important functionality for employee self-service activities, purchasing management, and inventory management.

evaluation and selection methodologies  for School Districts Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about vendor or provider capabilities. Covering everything in TEC''s Read More

CMMS - EAM Software Evaluation Report


The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices.

evaluation and selection methodologies  CMMS - EAM Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about vendor or provider capabilities. Covering everything in TEC''s comprehensive Read More

ERP Selection Case Study: IVT


IVT manufactures and sells heat pumps for houses and properties. The company is one of Sweden’s fastest growing, with an average growth of over 12 percent per year over the last decade. Until 1999, IVT used a enterprise resource planning (ERP) system that lacked certain functionality. With the new system, on the other hand, business “can continue as usual,” claims CIO Mathias Ristl. Find out why.

evaluation and selection methodologies  Selection Case Study: IVT IVT manufactures and sells heat pumps for houses and properties. The company is one of Sweden’s fastest growing, with an average growth of over 12 percent per year over the last decade. Until 1999, IVT used a enterprise resource planning (ERP) system that lacked certain functionality. With the new system, on the other hand, business “can continue as usual,” claims CIO Mathias Ristl. Find out why. Read More

Supplier Relationship Management (SRM) Software Evaluation Report


Criteria in this Software Evaluation Report pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this Software Evaluation Report will support your evaluation of an SCM suite.

evaluation and selection methodologies  Relationship Management (SRM) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about vendor or provider capabilities. Covering everything in Read More

The Vital Importance of Software Selection to the Enterprise


In great detail, Gabriel Gheorghiu, software selection project manager, Technology Evaluation Centers, walks through the steps needed for successful software acquisition. Gabriel Gheorghiu was interviewed by SupplyChainBrain at the TEC Vendor Challenge in September 2013.

evaluation and selection methodologies  selection project manager, Technology Evaluation Centers, walks through the steps needed for successful software acquisition. Gabriel Gheorghiu was interviewed by SupplyChainBrain at the TEC Vendor Challenge in September 2013. Read More

Business Intelligence (BI) Software Evaluation Report


This business intelligence (BI) Software Evaluation Report covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This Software Evaluation Report covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

evaluation and selection methodologies  Business Intelligence (BI) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make an accurate and informed decision. This Software Evaluation Report provides extensive information about vendor or provider capabilities. Covering everything in TEC''s Read More

TEC Helps UniCarriers Americas with ERP Selection through Merger


When Nissan Forklift Corporation (NFC) merged with TCM America to form UniCarriers Americas, the company was in the midst of a software evaluation and selection project. The merger caused the project requirements and scope to change, but Technology Evaluation Centers was able to support the company throughout.

evaluation and selection methodologies  midst of a software evaluation and selection project. The merger caused the project requirements and scope to change, but Technology Evaluation Centers was able to support the company throughout. Read More