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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 evaluation of different crm applications ppt


Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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How to Embrace CRM and Make it Succeed in Your Organization


Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

evaluation of different crm applications ppt  CRM Download | CRM Evaluation | CRM Example | CRM Failure | CRM Features | CRM Hosting | CRM Implementation | CRM Industry | CRM Information | CRM Integration | CRM Issues | CRM List | CRM Metrics | CRM Model | CRM News | CRM Ondemand | CRM Online | CRM Package | CRM Packages | CRM Process | CRM Products | CRM Professional | CRM Sales | CRM Solution | CRM Solutions | CRM Stands For | CRM Strategy | CRM Systems | CRM Technology | CRM Tools | CRM Website | CRM White Paper | CRM White Papers | CRMguru | Read More

Best Practices in Extending ERP: A Buyer’s Guide to ERP versus Best-of-breed Decisions


The trade-off between best-of-breed functionality and ease of integration is no longer so simple. Enterprise resource planning (ERP) software continues to expand, blurring the boundaries of core ERP functionality. The three essential factors to consider in ERP versus best-of-breed decisions are functionality, integration, and the ability to upgrade. Find out the questions you need to ask when considering an ERP extension.

evaluation of different crm applications ppt  mid-size, large) approach the evaluation and implementation of ERP? How important is industry specific functionality? What constitutes success? How is the consolidating market impacting the ERP versus Best of Breed decision? What is the tipping point for replacement or upgrade? Aberdeen supplemented this online survey effort with telephone interviews with select survey respondents, gathering additional information. The full results of this study were published in the Benchmarking ERP in Manufacturing Read More

How Successful ERP Selections Are Made


How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into consideration. ERP selection is not just about what different people in your organization want or don't want, it's about getting what you need for now and the future. Remember, you're not just buying software; you're buying into a vendor and its company culture.

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Calculating ROI for Business Intelligence Solutions in Small and Midsized Businesses


For many companies, a challenging business event or critical business pain precipitates a conversation about business intelligence (BI). But don’t wait until you introduce new products, upgrade your IT environment, or notice that your inventory is increasing but not your sales. Find out how to build a return on investment (ROI) for your BI applications and projects, so you can leverage your own data before it’s too late.

evaluation of different crm applications ppt  level. Financial Justification and Evaluation of a BI Project Building an ROI is a key component of ensuring your project is focused on the right areas and the company's investment is justified. The process should bring both business and IT owners to the table to jointly assess risks, costs, and benefits to form the business case. Justifying the project actually serves multiple purposes: Helps a company understand the scope of its implementation and prevents scope creep in later project stages Creates a Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


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evaluation of different crm applications ppt  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More

Boost Productivity By Merging Enterprise Applications


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evaluation of different crm applications ppt  Productivity By Merging Enterprise Applications Did you realize that knowledge workers spend almost 80 percent of their workdays using some combination of enterprise applications and desktop tools? This can give you a golden opportunity to increase productivity in your organization. In the Aberdeen report , Do More with Less: Merging Enterprise Applications with Desktop Tools, learn how integrating enterprise applications with desktop tools can increase productivity by making your IT environment more Read More

Unimin Selects IFS Applications


Unimin Corporation, North America’s largest supplier of frac sand, has selected IFS Applications 8 to assist in optimizing its supply chain and global operations.

evaluation of different crm applications ppt  Selects IFS Applications Unimin Corporation, North America’s largest supplier of frac sand, has selected IFS Applications 8 to assist in optimizing its supply chain and global operations. Unimin, a wholly owned subsidiary of global industrial minerals company SCR-Sibelco of Belgium, is a leading producer of non-metallic industrial minerals with 46 mining and mineral processing sites, 11 offices, and more than 2,400 employees across the U.S., Canada, and Mexico.   To improve operational efficiencie Read More

Maximize the Green Efficiency of Multi-Site National Rollouts of Technology


The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and service locations. Eliminating unnecessary travel is one way service companies can help protect the environment, and meet environmental compliance requirements. Discover a methodology that can help you reduce your fleet’s fuel consumption and carbon monoxide emissions.

evaluation of different crm applications ppt  the Green Efficiency of Multi-Site National Rollouts of Technology The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and service locations. Eliminating unnecessary travel is one way service companies can help protect the environment, and meet environmental compliance requirements. Discover a methodology that can help you reduce your fleet’s fuel consumption and carbon monoxide emissions. Read More

Oracle Applications - An Internet-Reinvented Feisty Challenger


It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income. Oracle has a head start on most of its competition pertaining to Internet applications, and the Company still leads the ERP pack both on product technology vision and execution. However, the future will by no means be without serious challenges.

evaluation of different crm applications ppt  the product in their evaluations and make comparisons to competitive offerings. Future clients are also advised to request Oracle's written commitment to promised functionality, length of implementation, and seamless future upgrades, particularly for the recently released products and the products whose release dates are due shortly. Moreover, companies within industries for which Oracle has not developed vertical solutions may want to inquire about impending customization ramifications. On a more Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

evaluation of different crm applications ppt  CRM: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More

West Trax Applications Ltd


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

evaluation of different crm applications ppt   Read More

IFS Applications (version 8.0) for CMMS/EAM Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of computerized maintenance management systems/enterprise asset management (CMMS/EAM) in the Asset Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

evaluation of different crm applications ppt  TEC Certified for online evaluation of computerized maintenance management systems/enterprise asset management (CMMS/EAM) in the Asset Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

evaluation of different crm applications ppt  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More

The Case for a New CRM Solution


CRM software has gone well beyond being a "good to have" capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution.

evaluation of different crm applications ppt  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More