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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Performance Made Competitive: Driving Business Value with an ERP Upgrade
In this economy, enterprise resource planning (ERP) software is a critical business asset and key driver of lean practices. According to Aberdeen Group, best-in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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PHS Deploys IFS Mobile Workforce Management


PHS Group, a workplace services provider, recently selected IFS Mobile Workforce Management to automate vehicle routing, increase productivity, and improve fuel efficiency. The new system automates the dynamic scheduling of routes for vehicles, monitors performance throughout the day, and can track drivers in real time.

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Key Tenets of World-class Search and Knowledge Management for Customer Service


The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start?

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ERP in Manufacturing 2009: an Aberdeen Report


Find out in the aberdeen report, ERP in manufacturing 2009.

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Why Your Business Is Not Too Small for VoIP


This guide explores five reasons why small businesses should think differently about VoIP. There may still be situations where VoIP isn’t for you, but in today’s environment VoIP can do more than just provide lower cost telephony. You’ll see that you’re never too small for VoIP, and there are great choices available to start you on this path and turn your phone system into a new driver for competitive advantage.

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The Whitelisting of America: Security for IT


Once upon a time around 1995, the well-known American agency, the National Security Agency (NSA), decided that there was no computer operating system that was adequately secure for their needs.  In analyzing the risks, they found that while UNIX was the most secure, they needed additional protection. They looked at the industry of anti-virus protection, at problems with Trojan software, at the

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What Keeps You Up At Night? 7 Logistics Challenges, and How to Solve Them


Even in the best of economic times, those in the transportation industry face daily obstacles—such as unstable fuel costs, providing superior customer satisfaction, improving driver and resource productivity, and maintaining healthy business growth—that keep executives up at night. Let’s address the seven most important logistics challenges (and figure out how you can sleep peacefully)!

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Choosing Between Linux and Microsoft Windows Using an Analytical Hierarchy Process


Because small to medium enterprises are limited in their resources, they must carefully consider which of the two major operating systems available—Microsoft Windows or Linux—will better serve their needs and be more cost-efficient to implement.

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Innovation Driver and BI Vendor QlikTech’s QlikView Is Now a TEC Certified BI Solution


We are pleased to announce that QlikTech’s QlikView, version 11, is now part of TEC’s certified business intelligence (BI) applications family of products, and available for evaluation online in the Business Intelligence and Data Management Evaluation Center. In just a matter of a few weeks I’ll be providing the full certification report, which will be available on the TEC

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Key Metrics for Monitoring New Product Development


Since our research-driven beginnings, Johnson & Johnson Advanced Sterilization Products (ASP) has continually improved the new product development (NPD) process. Detailed process mapping has revealed three tiers of business metrics, starting with drivers and moving up through execution metrics to business performance metrics. When driver metrics improves, so does business performance. Six Sigma tools helps identify specific metrics at all tiers and the causality linkages among them. Each NPD process step at ASP results in a deliverable, and each deliverable relates to a trade-off triangle (cost-time-resources) and, ultimately, to investment dollars. To track performance, ASP calculates how actual NPD decisions and what-if scenarios affect deliverables, alter investment triangles, and thereby influence business results. ASP uses similar process and tools, including the investment triangles and Six Sigma QFD, to make idea management decisions. The IDweb real-time software environment enables both the NPD and idea management processes at ASP. By deploying the strategic planning, idea management, portfolio and pipeline management, process management, and resource management modules of IDweb, ASP has increased throughput by 20 percent and reduced cycle time by 40 percent.

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Appointment Scheduling - Achieving the Positive Ripple Effect Part 3: An Illustration


Reducing wait time to just 17 hours per week would reflect a gain of approximately 32,160 miles per year by each trailer.

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