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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 evolution mail


E-mail Clustering and Cloud E-mail Services
There has been a lot of buzz about the new cloud computing paradigm. But can cloud computing offer the same benefits as clustering? Find out more in a

evolution mail  essentially be the natural evolution of the cluster and the only direction that makes sense given the technological status and demand of the industry. How Do the Two Technical Solutions Compare? This second most likely question is very adequate as well: why would anyone need to replace a cluster in the first place? Such high-end solutions are expensive and very resilient on their own, so is there a real need to go any further? To answer this, we'll have to take a look at some widely used systems to see

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Managing the Overflow of E-mails


Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation.

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Customer Relationship Management: Evolution, Not Revolution


Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

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Architecture Evolution: Service-oriented Architecture versus Web Services


Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where there is a requirement to integrate the system into a disparate system when a business-to-business or business-to-consumer extension is part of the business model.

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BUY.COM Called "911" For Help


Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

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Analysis of Adobe’s Integration of IslandData’s Automated E-mail


Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

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Descartes Evolution Yields Revenue Growth But No Profits


Descartes Systems Group recently announced its financial results for the third quarter ended October 31, 1999. Revenues were $10.5 million, an increase of 7% over last quarter, but a decrease of 16% from the same period last year. Descartes attributes the renewed revenue growth to its successful evolution into a provider of customer fulfillment network optimization software. In contrast to its revenues, Descartes posted a net loss of $4 million, suggesting that it has not yet fully recovered from an acquisition spree in 1997 and 1998.

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Anti-Spam Software: An Effective Way to Fight Spam.


Spam is unsolicited junk mail sent to you or your mail server. People who indulge in such activities are called spammers. These are sent by commercial advertisers who may offer dubious products, get rich schemes, products that do not suit your life style, promote illegal activities, etc. The intent here is to make you spend money. Almost 60% to 70% of spam is related to porn. There is another type of spammer who sends large number of e-mails that flood your mailbox or mail server. This white paper provides information about spam, losses caused by spam, how spam works and suggests key features that a good anti-spam software should have.

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How to Achieve Regulatory Compliance with E-mail and Internet Content Security Policy Enforcement


The maze of regulations governing electronic data has never been more complex. Various regulatory bodies, as well as international, regional, and national governments, have different requirements for handling electronic data. Get an in-depth look at compliance regulations, particularly the US Sarbanes-Oxley Act (SOX), that impact IT managers, and learn about best practices for managing your electronic messaging content.

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Great Plains ASP - Evolution, Revolution, Innovation


On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative. Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers

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Design Can Be Your Next Asset to Manage: E-mail Marketing


In an unpredictable economy, you need to refocus your marketing efforts to be more cost-effective, while achieving measurable results in even shorter time frames. E-mail marketing has many advantages when used as part of an overall marketing solution. Beyond just driving short-term results, you’ll see opportunities to differentiate your firm—so you can expand your market share while building brand awareness.

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