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Software Functionality Revealed in Detail
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 example complain


Aras Announces VPLM for Autodesk Vault
A week before the Autodesk University 2012 conference, Aras, a provider of enterprise-class open source product lifecycle management (PLM) software solutions

example complain  to connect to, for example, the customer’s Microsoft Active Directory for single sign-on (SSO), which is not currently possible with PLM 360. More than 350 companies are currently using or evaluating Autodesk PLM 360, which translates into over 8,000 users, 40,000 workspaces managing 2.2 million items, and a community of 340,000 engagers (who provide feedback and suggestions). Aras VPLM is a mature PLM product that  includes bill of materials (BOM) management for complex product structures,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » example complain

Business Benefits to FSM-CRM-ERP Systems Integration


These days everything starts with the customer and his or her experience. From this perspective—of the customer experience—the service sector must ensure fluency in its operations so that the customer is satisfied and does not go to social media to publicly vent or complain. Certain industries such as manufacturing and services industries, such as utilities and insurance, are some of the most

example complain  stored in FSM systems—for example, customer location data, best route, etc.—is complemented by the financial details residing in ERP system and the entire customer profile that exists in the CRM system. One challenge to overcome when integrating FSM software with both ERP and CRM systems from a customer data perspective is making sure that the data is clean (no duplications, no incompletes, etc.), coherent, and congruent. In addition, data must be readily accessed (latency as a result of integration Read More

E-learning and Organizational Culture


The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology used. Several corporate cultural factors that affect the success of an e-learning implementation are discussed and illustrated.

example complain  In the previously mentioned example of the initiative requiring everyone in the company to have a personal development plan, when people discovered that there were e-learning courses available for free , they built them into their plans and started taking the courses. The personal development plan and e-learning each contributed to the success of the other. Factors that Support E-Learning The following factors support e-learning. A CEO who believes Corporate change initiatives A central training Read More

Is the Ongoing Marketing Software Arms Race Justified?


Given the slew of marketing software acquisitions by a number of big players, TEC's principal analyst P.J. Jakovljevic rightfully asks whether the vendors' splurges and arms race is justified? And will these companies’ chief marketing officers (CMOs) spend more on technology than chief information officers (CIOs) by 2017—as predicted by Gartner?

example complain  that Big Data. For example, figuring out that a particular “brick and mortar” store customer is in fact the same one that is now tweeting about your brand experience and/or is currently browsing your catalog. Again, the explosion of channels, devices, and data has made marketing in a digital world an extremely difficult task. Marketers who are able to create and deliver compelling experiences in real time across channels have the opportunity to generate significant customer value and brand loyalty. Read More

Continuous Improvement Offers CMMS Maintenance Benefits


Computer maintenance management system (CMMS) packages are excellent tools for collecting, analyzing, and reporting data and can offer insight into a process’ problem. Critical success factors for the effective use for the CMMS involves clear support from management and measurable drivers involving time, quality, and cost.

example complain  eliminate wait-time. Suppose, for example, maintenance staff complain they spend a lot of time assessing a problem, going to the stockroom and waiting for parts that usually aren't there. Then, more time is wasted checking back every few days to see if the parts are in. Once the parts are finally picked up, there's no guarantee the equipment will be available from operations for maintenance to do the work. Using the work-order status field on the CMMS, you can assess just how much time is wasted for each Read More

Profit Optimization - Can We Possibly Argue With The Objective?


The "why" of Profit Optimization is easy? The objective is to increase profits and we can all agree on that objective. The "how" of Profit Optimization is not so easy. The seemingly simple solutions are dependent upon each other and many more variables. Profit Optimization is not a simple objective; it is a very complex objective.

example complain  of it. The best-known example of Profit Optimization is the airlines. The variables that most control profits are the load factor (the percentage of seats with passengers) and the average revenue per seat. These variables are continually monitored with the price per seat being continually modified to meet the objective of the maximum profit for that flight. The why of Profit Optimization is easy? The objective is to increase profits and we can all agree on that objective. The how of Profit Read More

The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

example complain  Boolean (and/or) options. An example of a natural language question might be: Why is it that when I am using my computer, at various times the keyboard input freezes, and I am no longer able to type anything into any application? I must use my mouse to shut applications down and reboot to regain keyboard input. O   ODBC - Open DataBase Connectivity . This is a standard protocol that is used to run queries against databases that are not natively supported (supported directly, with their own language) Read More

Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting


To move your sales team to the next level, you need to find answers to several questions. For example: How do you determine which customers provide the best opportunity for a successful sale? Can you develop and present a comprehensive view of your value position to a prospect? What is the role of IT in driving a best-run sales organization? Find out how leading companies have answered these questions—and how they excel.

example complain  complete customer information; for example, only 3% of contacts had e-mail addresses and only 16% had phone numbers. Today, Hilti has well over a 90% completion rate for customer data. Having comprehensive data allows companies to better segment their customers and communicate with more focused campaigns, and it has helped Hilti better understand its market. Prior to Hilti’s CRM initiative, the company estimated its market opportunity at US$4 billion. Today, armed with more complete data, the company Read More

Fatal Flaws and Technology Choices


Food and beverage manufacturers rely on information technology to meet market demands. However, food is one market where most enterprise applications show a number of "fatal flaws"—capabilities whose omission can impede operations to the extent of complete failure.

example complain  ERP user enterprises. One example of a fatal flaw is the support for store-door delivery (SDD). Namely, for many dairy, bakery, salty snacks, and beverage companies, products must be delivered directly to the retail store, and this business demand is not addressed by most ERP or SCM systems. Furthermore, because such supermarkets typically have no warehouses, all finished goods (whether perishable or not) have to be collected from the manufacturer or from the supermarket's distribution center, and routed Read More

The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures


This part discusses the causes of ill-fated implementation

example complain  systems are integrated. Another example of bad discipline would be the continuation of physically conducting business while circumventing the system. Often, there is an instinctive middle management urge to, for example, hastily ship goods to customers in order to preserve future sales, without necessarily logging it through the system. The consequences are multi-detrimental: the order still appears in the system as unfulfilled, the actual and the inventory in the system are out of sync, and the invoice Read More

Seeking Vendors, the Early Part of Selection


How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I'm curious to see some feedback on what most people use to start researching and narrowing down their list of software vendors before going into an RFI process. A few years ago we were thinking about this issue and came up with the idea of a preselection questionnaire that could narrow down

example complain  spits out. The first example you might address as criteria about market share . Vendors that regularly get a lot of publicity often have a lot of clients (though not always). In the second example, competitors and partners are likely to be in your industry or somehow related to your industry, so industry could be a criterion for guessing which vendors address your requirements. In the third example, you might be entering certain key types of functionality, hoping the search engine returns a few good Read More

Extending Quality's Reach to Manage Quality in the Supply Chain


Quality does not start at the receiving dock and end at the shipping dock. The focus on the supply chain demands that the quality department be involved from the beginning to the end of the supply chain.

example complain  taken into account. For example, many enterprise resource planning (ERP) systems that work at the plant level now consider quality characteristics to be part of the material's inventory record. Software Suppliers Software suppliers addressing the needs of the quality department fall into two categories, ERP vendors and independent suppliers. ERP vendors typically have a module called quality management that provides functions for specifications, samples, tests, etc. These modules are tightly integrated Read More

Podcast: A Project Manager's Guide to Business Performance Management


As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.

example complain  management provides an excellent example of how BPM applications have been brought to the next level. Organizations have moved beyond the simple management of an organization's financial performance towards the management of it employees. Employee performance management can be used to match an employee's goals to that of the organization—basically matching what an employee wants to do with what a company needs to get done. It can be used to identify how employees are achieving against the goals created Read More

Evolution to Revolution: The Test Automation Maturity Curve


The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is less code to develop and maintain. Instead of taking twenty years to evolve towards efficiency, you can take a revolutionary leap with a code-free approach that makes it easier to implement, manage, and maintain automated tests.

example complain  reporting. Below is an example of a key/action word test, where the Test Case column contains a list of keywords and the following columns provide the data. In this approach, the keyword or action word is written in a scripting language and is specific to the application under test. In some cases, the script code is generated automatically from building blocks that are then enhanced with additional code to perform decision-making and other logic tasks. In the example above, add product and check Read More