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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

example correspondence  Tangible Benefits: As an example of how Response Manager can make a visible impact on the business by cutting costs and increasing revenue for high and quick ROI, look at the following simple ROI calculations 4: Maximize the marketing money spent to acquire each lead monthly Marketing Expenses =$30,000 Leads Generated =500 Cost Per Lead =$60 Per Lead Benefit: If 20% of those leads visited the Web site and requested more information at info@, or requested product pricing at pricequote@, and received a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Nuxeo Content Management Platform, a Backgrounder


Nuxeo sees its content management product as the base for organizations to create their own content-centric business applications. The company offers some interesting tools to aid in this process, which I’ll get to in a moment. Nuxeo also offers its own distinct modules for document management, case management, digital asset management, and with the recent version 5.5, for social collaboration.
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INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 2: Market Impact and User Recommendations


The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair shot at delivering that to project-based discrete manufacturers such as aerospace contractors, contract manufacturers of electronic components, window, door & frame manufacturers, and MRO organizations with revenues up to $300 million.

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Managing the Overflow of E-mails


Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation.

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Exact Software--Working Diligently Towards the "One Exact" Synergy Part Two: Macola, the ERP and BAM Solutions


In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's ERP solution, which goes beyond traditional ERP solutions’ scope by allowing its users to define business rules, workflow, and exception alerts and events. Also, Exact Event Manager addresses the challenge of not knowing about existing and potential business problems or of learning of them too late by providing a way for organizations to define and respond to critical, time-sensitive data across the entire enterprise.

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Microsoft .NET-managed Code Enablement: Examples and Challenges


Intuitive, Visibility, and Epicor offer .NET Framework-managed code products, but their "if it ain't broke, don't fix it" mindset might work against them unless they can prove higher value propositions, such as new, more quickly developed vertical functionality.

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Threshold of a New TEC Advisor


I'm happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the doorway to our TEC Advisor online evaluation and comparison application (accessible from our evaluation centers). In the following, I'll explain what it is and how it works. A few years ago I asked on this blog, "How do you

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The Art, Science, and Software behind (Optimal) Retail Pricing - Part 2


Part 1 of this blog post series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This series, which focuses on the complexity of pricing and promotions in retailing, was inspired by JDA Software’s recent “edu-nouncement” on leading retailers' consumer-centric pricing and promotion strategies and Revionics

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Transportation Management Systems: The Glue of the Supply Chain


With manufacturing now a global industry, moving product throughout complex supply chains remains a challenge for most organizations. But transportation management systems are spearheading the way to help solve the dilemmas of today’s manufacturers, offering functionality that eases the transfer of goods from place to place.

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Advertising Online - A Guide to Successful Market Penetration Part Two: Search Engine Strategies


Everything stems from your keywords since it is these words that will let you be visible to the billions of online searchers.

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Can ERP Speak PLM? Part Two: Examples and Recommendations


Product Lifecycle Management (PLM) solutions have to work with many other systems, not just ERP, so integration is not a new issue for PLM vendors. Most PLM vendors recognize the need for integration and have addressed the need in their toolkits. The additional work comes from integrating the concepts and semantics of one system to the next, if this business level integration has not already been provided between the two systems. This can be a big challenge for best of breed vendors, who may need to rely on systems integrators for much of this conceptual and semantic integration.

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