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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 example creating a network proposal


Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

example creating a network proposal  process innovation - for example, using technology to automatically trigger responses to events and to route calls based on customer value - transforming company operations and favorably shifting the perception of company stakeholders. In short, by better sensing and responding to changes in the business environment, companies can substantially improve their agility. Figure 1: Silos Versus Integrated Multichannel Communication Many companies have invested heavily in CRM solutions to enable processes and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Waking Up to a “New Day” at Infor


Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.

example creating a network proposal  of the enterprise. An example of this is the Infor10 Road Warrior app, which incorporates Skype and FaceTime within a customer's contact record so salespeople can more seamlessly access consumer collaboration tools. Infor10 Motion is cloud based, and the Infor10 Motion App Manager (IMAM) provides a single location for companies to deploy Infor10 Motion applications quickly within their existing IT infrastructure. In contrast, many other mobile platforms require an add-on solution to centralize the effort Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

example creating a network proposal  Section 3). An additional example of a requirements list is provided in Appendix I. Develop your requirements list by soliciting the participation of a broad representation of personnel across your organization that will be affected by the CRM solution. This should include not only executive managers and supervisors but line level staff that will actually use the application on a day-to-day basis. There are many ways to facilitate an information gathering meeting of this kind. The method we have found to Read More

How to Choose a Service and Maintenance Application


If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

example creating a network proposal  formula per agreement? For example, you may have one formula that charges by the copy and another formula that adds on a monthly service fee Do you require a meter reading notification function that ensures that all meter readings are concluded and entered?   Return Authorization Do you need to manage return authorizations (RAs)? Do you use RAs for both customers and suppliers? Do you need to track loan equipment? Do various stages in the RA process need to be tracked, such as expected, received, Read More

Configurability Strategy: A Competitive Advantage


To gain a competitive advantage, manufacturing companies that sell complex products are implementing a configurability strategy that provides more options using fewer resources. Learn about the two interrelated phases of a configurability strategy: developing the product—which emphasizes the essential functionality of a product configurator—and executing the lead-to-order (LTO) process in a lean manufacturing environment.

example creating a network proposal  chassis, are a prime example of this cost reduction thinking. One output from platform planning is a Concept (or Generic) bill of material (BOM) . It defines marketing factors, major assemblies, required performance and target pricing. This special BOM is the basis for more detailed product development in the following related elements. Product Modularization - developing smaller sub-systems to be able to function properly when assembled and tested as an end item. It is required for a configurability Read More

Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy


Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the future. Read how now.

example creating a network proposal  retail industry,consumer goods industry,apparel industry,PLM software,product lifecycle management software Read More

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market


Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape, such as the consumerization of IT, the mobile application explosion, and cloud computing, are driving the need for new technology solutions to emerge. This white paper discusses some of the key trends taking place in the enterprise mobility landscape today and gives essential guidance to help end users and partners develop a strategic plan for building an enterprise mobility strategy.

example creating a network proposal  Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape, such as the consumerization of IT, the mobile application explosion, and cloud computing, are driving the need for new technology solutions to emerge. This white Read More

Peregrine Welcomes Loran to Its Nest In Network Management Matrimony


In July 1999 Peregrine Systems got engaged into a strategic partnership with Loran Technologies to OEM Loran’s network management software. Now the two have tied the knot.

example creating a network proposal  Welcomes Loran to Its Nest In Network Management Matrimony Peregrine Welcomes Loran to Its Nest In Network Management Matrimony D. Geller - August 29, 2000 Event Summary Peregrine Systems, Inc. agreed to acquire Loran Technologies in a stock swap valued at $94 million. Loran is a Canadian company that specializes in network management. Peregrine, a company with strengths in IT asset management (see Peregrine Swoops Down On Network Monitoring Company ) and e-procurement (see First Look: Peregrine Read More

Reduce the Risk of Network and Application Performance Issues


More than ever before, the IT network is a strategic asset to a business, and any downtime or degradation in network or application performance can directly impact an organization’s bottom line. This white paper looks at a methodology for solving network and application performance issues and outlines a new approach to getting to their root causes more quickly.

example creating a network proposal  network performance management, network security, network performance monitoring, Fluke, IT network, application performance, network issues, network management Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

example creating a network proposal  Coming back to the example of Ventyx, it develops applications solely for the utility (especially nuclear power) and communications industries, and its applications cover a wider footprint than any of its competitors. And, these solutions cover all field service work, top to bottom: construction, inspections, maintenance, outage/leaks, customer/meter service, etc. (See TEC’s previous blog post on the exacting needs of electric utilities .) SM: We are proud of the fact that we succeeded in building a Read More

A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures.

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Get ERP Right the First Time: A Practical Guide to Selecting and Implementing a New ERP System


Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult because there is really no one-size-fits-all ERP solution. However, there are certain basic principles that apply to nearly every company’s situation. Find out what they are, and learn how you can increase your chances of a successful ERP implementation.

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10 Ways to Sell Upper Management on a Network Upgrade


The secret is to make a strong business case and you'll learn how in 10 Ways to Sell Upper Management on a Network Upgrade.

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Can a Mobile App Get You a Job Interview?


Serendipity, in addition to actual qualifications and experience, plays a major role in a job search. Indeed, scoring an interview increases one’s chances of impressing (or not) a potential employer. But how do you win that face time? Candidates struggle to distinguish themselves, while recruiting managers wade through the hundreds of cut-and-dried resumes they receive each day. In the interest

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How to Survive a Software Selection Project When Your Boss Is a Sociopath


Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues? Hello, your boss might be a sociopath. This may or may not be news to you. Time for a quick quiz. I am going to refer to your boss as “he,” but sociopathic

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