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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 example e library


E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

example e library  Tangible Benefits: As an example of how Response Manager can make a visible impact on the business by cutting costs and increasing revenue for high and quick ROI, look at the following simple ROI calculations 4: Maximize the marketing money spent to acquire each lead monthly Marketing Expenses =$30,000 Leads Generated =500 Cost Per Lead =$60 Per Lead Benefit: If 20% of those leads visited the Web site and requested more information at info@, or requested product pricing at pricequote@, and received a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

E-procurement RFI/RFP Template

Buying Entity Features, Selling Entity Features, Consulting services, Marketplace, Asset Management, Product Technology  

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E-learning and Organizational Culture


The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology used. Several corporate cultural factors that affect the success of an e-learning implementation are discussed and illustrated.

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E-learning Best Practices


E-learning solutions can be effective ways of meeting training and knowledge management challenges. Online training delivers multiple benefits, including reduced employee turnover, increased productivity, actual cost savings, and return on investment (ROI). But there are a number of important selection criteria you need to know about before implementing an electronic learning management system (LMS).

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Accounting for SMBs: A Solution Beyond Entry-level Systems Red Wing Software


Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint is a good mid-market product that plays well in this market.

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E-mail Encryption: Protecting Data in Transit


Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre-assign various setup options before the software is rolled out, which can be locked so that the user can no longer change the default settings. Learn more about the main properties of Secure Mail and get an overview of the possible configurations the product offers.

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Why Organizations Need to Archive E-mail


For most companies, e-mail is an integral part of the business workflow and a primary channel for communication. For these reasons, e-mails can be considered legal business documents and should be retained for a predefined period to satisfy government regulations. With an e-mail archiving system, message contents and attachments are stored in a read-only format, ensuring they are archived in their original state.

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E-mail 101


The first e-mail programs were created in the late 60s/early 70s—simpler times, when everyone on the network was trustworthy. Even knowing what we know today about spammers, we still tend to take e-mail for granted, and trust it far more than it deserves. Learn about the components of the e-mail system, understand how e-mail moves on the Internet, and find out how to interpret e-mail message headers.

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E&Y+ASP=BSP: It’s Not Algebra, But It Adds Up To Something Big


In April, Ernst & Young LLP and Corio, entered into a strategic alliance where Ernst & Young will implement and market hosted solutions from Corio, and will offer business process outsourcing services. The companies will offer total enterprise management solutions for a wide range of core business functions such as e-commerce, procurement, manufacturing, customer support, finance, accounting, and human resources.

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Smart e-HR


ePower solutions include personnel administration and performance management. It also offers training and tools in HR help desk, personal development, job descriptions, organizational charts, and 180 or 360 degree feedback.  

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Mastering E-discovery: The IT Manager’s Guide to Preservation, Protection, and Production


Formally defining, effectively retaining, and successfully archiving e-mail and other electronic business records is one of the most important tasks facing many organizations today. Learn how to quickly and cost-effectively preserve, protect, and produce legally compliant e-mail and other electronically stored information (ESI) in anticipation of litigation and regulatory audits, with an e-discovery compliance program.

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The Digital Competitive Advantage: There’s More to E-mail than E-mail


How does your company approach direct mail? Do you just randomly send the same package to everyone on your list, without regard for past behavior or purchase models? Probably not—so why is it that when it comes to e-mail marketing, many companies apply an entirely different standard? Don’t waste your time and your customers’—use information about their online activities to get a better customer view and increase revenues.

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