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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 example informal food service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Saba Software: All about People (Cloud) - Part 1


The 2011 Enterprise 2.0 conference’s expo floor in Boston in late June featured many of the “usual suspects,” such as Microsoft, IBM, Oracle, Adobe, SuccessFactors, Jive Software, SocialText, OpenText, Yammer, and Cisco Systems, to name only a few well-established providers (in addition to the plethora of innovative startup companies that one could encounter there). There were also some notable

example informal food service  and engagement. As an example of social software''s use case, let’s think about the innovation or product development process. How can the process steps from an initial idea to a new commercial offering go faster? Social software tools can help with surfacing best ideas (on a new or modified offering), facilitating voting on ideas by customers and partners, and matching ideas to experts and product teams. In this social innovation process, there would be the following steps: an issue identified, an idea Read More

ToolsGroup-Going Back to Its SCP Roots


What has ToolsGroup, the expert in demand-driven SCP, been doing to address demand and supply variability? Read P.J. Jakovljevic’s article and see how ToolsGroup has developed sophisticated software that analyzes demand history across multiple dimensions, enabling companies to obtain more accurate forecasts and inventory targets for driving outstanding customer-service levels with less global inventory in their supply chains.

example informal food service  me provide one good example in the area of forecasting trade promotions. Advertising and promotions are the main activities affecting the baseline demand and demand variability of most consumer packaged goods (CPG) companies. CPG companies spend up to 12 to 15 percent of their gross revenue on trade promotions and related trade funds for retailers. In a problem such as modeling trade promotions, determining their actual impact or “lift” is daunting. A large number of variables with complex Read More

TEC Industry Watch: Enterprise Software News for the Week of May 14th, 2012


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example informal food service  Distribution This is another example of how carefully SYSPRO selects its resellers for mutual benefit. Since the company''s founding in 1991, OA Technology has focused on the Chinese market in the Los Angeles area. On the other hand, SYSPRO''s multi-language capability, flexible menu system, multi-warehouse inventory capabilities, and flexible costing assortments should enable OA Technology to further penetrate the rapidly expanding Chinese manufacturing and distributor business community. It is a lot Read More

Ramco Systems' Users - Winning Big And Speaking Out In Las Vegas


Ramco's broad and deep product functionality and technology bundled with a reasonable price tag and short time-to-market should create a powerful value proposition, however no one will know about it until marketing and sales execution are significantly improved.

example informal food service  of the world, for example in parts of the EU and most of Asia with over 1,600 employees and 1,000 installation sites worldwide. In the US, Ramco has been slowly gaining a critical mass'' foothold with over 130 installation sites from over 60 corporate users. The mostly mid-market attendees at the Users Group meeting have deployed a variety of Ramco''s products especially Process ERP, Discrete ERP and Enterprise Asset Management (EAM). Ramco''s recently renamed flagship Ramco Enterprise Series (formerly Ramco Read More

JDA Portfolio: For the Retail Industry -- Part Five: Analysis of Market Impact


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example informal food service  catalysts for change. For example, many large retailers, spearheaded by Wal-Mart , have mandated their suppliers to synchronize product data via European article number /UCCnet registry and data synchronization services. Other catalysts would include the Sunrise 2005 initiative that seeks to standardize on a format for global product identification via a new fourteen-digit code, and the RFID initiatives in place to bring about the rapid adoption of new radio frequency tags on all products, so that they Read More

Reverse Logistics for Service


Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more.

example informal food service  reverse logistics, return material authorization, field service management, dynamic scheduling, reverse logistics management, repair time tracking, return service exception management Read More

Food and Beverage Products


The food and beverage products industry is a highly competitive business sector. Players in this industry face increasing regulatory compliance requirements, changing consumer preferences, and a changing industry landscape. In order to achieve precise operations in sales and marketing, product development, supply chain management (SCM), and cost control, food and beverage product manufacturers need to constantly adjust their strategies based on an accurate understanding of market trends, and make optimal use of available resources. Trends that affect food and beverage companies include the following:

example informal food service  food beverage products,food beverage industry,food beverage solutions software,product development,scm,food and beverage companies,compliance requirements,retail chains,packaging,process ingredients,erp software,improve methods production,stock-to-sales,inventory,transactions,reduce costs,pos,merchandising,beverages business software,beverages solutions comparisons,restaurant industry,f&b software evaluation,f&b erp,f&b needs,f&b retail,supermarkets,warehousing,scm,supply chain management,product distribution,solutions comparisons,merchandising systems,regulatory compliance industry,point-of-sales,customers,retail sector,cost control. Read More

IFS Field Service Management Certification Report


IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix jobs, some preventive maintenance, and other similarly fast-paced jobs. Download the IFS Field Service Management certification report now for product analysis and in-depth analyst commentary.

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A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

example informal food service  Coming back to the example of Ventyx, it develops applications solely for the utility (especially nuclear power) and communications industries, and its applications cover a wider footprint than any of its competitors. And, these solutions cover all field service work, top to bottom: construction, inspections, maintenance, outage/leaks, customer/meter service, etc. (See TEC’s previous blog post on the exacting needs of electric utilities .) SM: We are proud of the fact that we succeeded in building a Read More

Service Parts Planning RFI/RFP Template


Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology

example informal food service   Read More

Case Study: VAI Improves Customer Service with Business Portal


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example informal food service  for new implementations. For example, in order to respond to a customer''s technical inquiry, a VAI help desk employee might have to put the customer on hold and sift through pages of technical documentation, which resulted in lengthy response times and less than optimal productivity. Also, while success is never a bad thing, a rapid expansion in business across North America meant that VAI employees needed the ability to collaborate in real time regardless of their location. We wanted our traveling emplo Read More

Comarch Field Service Management


Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the following: System comprehensiveness (schedules, work time, skills, resources, spare parts, orders, and service level agreement [SLA] information—all in one single system) Automated tasks-resources matching based on technician calendar availability, skills, location, etc. Utilization of supporting mobile technologies, global positioning system (GPS), and geographical information systems (GISs) Service-oriented architecture (SOA) enabling effortless integration with third-party systems  

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example informal food service  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More