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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 example informal food service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Saba Software: All about People (Cloud) - Part 1


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example informal food service  and engagement. As an example of social software''s use case, let’s think about the innovation or product development process. How can the process steps from an initial idea to a new commercial offering go faster? Social software tools can help with surfacing best ideas (on a new or modified offering), facilitating voting on ideas by customers and partners, and matching ideas to experts and product teams. In this social innovation process, there would be the following steps: an issue identified, an idea Read More

TEC Industry Watch: Enterprise Software News for the Week of May 14th, 2012


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example informal food service  Distribution This is another example of how carefully SYSPRO selects its resellers for mutual benefit. Since the company''s founding in 1991, OA Technology has focused on the Chinese market in the Los Angeles area. On the other hand, SYSPRO''s multi-language capability, flexible menu system, multi-warehouse inventory capabilities, and flexible costing assortments should enable OA Technology to further penetrate the rapidly expanding Chinese manufacturing and distributor business community. It is a lot Read More

Ramco Systems' Users - Winning Big And Speaking Out In Las Vegas


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example informal food service  of the world, for example in parts of the EU and most of Asia with over 1,600 employees and 1,000 installation sites worldwide. In the US, Ramco has been slowly gaining a critical mass'' foothold with over 130 installation sites from over 60 corporate users. The mostly mid-market attendees at the Users Group meeting have deployed a variety of Ramco''s products especially Process ERP, Discrete ERP and Enterprise Asset Management (EAM). Ramco''s recently renamed flagship Ramco Enterprise Series (formerly Ramco Read More

ToolsGroup-Going Back to Its SCP Roots


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example informal food service  me provide one good example in the area of forecasting trade promotions. Advertising and promotions are the main activities affecting the baseline demand and demand variability of most consumer packaged goods (CPG) companies. CPG companies spend up to 12 to 15 percent of their gross revenue on trade promotions and related trade funds for retailers. In a problem such as modeling trade promotions, determining their actual impact or “lift” is daunting. A large number of variables with complex Read More

JDA Portfolio: For the Retail Industry -- Part Five: Analysis of Market Impact


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example informal food service  catalysts for change. For example, many large retailers, spearheaded by Wal-Mart , have mandated their suppliers to synchronize product data via European article number /UCCnet registry and data synchronization services. Other catalysts would include the Sunrise 2005 initiative that seeks to standardize on a format for global product identification via a new fourteen-digit code, and the RFID initiatives in place to bring about the rapid adoption of new radio frequency tags on all products, so that they Read More

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Traceability in Food and Beverage Processing


Food safety has been top-of-mind for both consumers and industry executives for a number of years. Clearly traceability plays a large role in overall food safety, and in general food and beverage processors are doing better than many other industries. However, the stakes are high when it comes to food safety and there is still a lot of room for improvement, especially upstream in the food supply chain. Find out more.

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Case Study: VAI Improves Customer Service with Business Portal


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example informal food service  for new implementations. For example, in order to respond to a customer''s technical inquiry, a VAI help desk employee might have to put the customer on hold and sift through pages of technical documentation, which resulted in lengthy response times and less than optimal productivity. Also, while success is never a bad thing, a rapid expansion in business across North America meant that VAI employees needed the ability to collaborate in real time regardless of their location. We wanted our traveling emplo Read More

Service Partners


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example informal food service  ERP, CRM, SCM, business consulting Read More

Best Practices in Food Traceability: Be Able to Respond to Audits in Just Minutes


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DSL Ltd. Selects IFS for Service Management


DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile Workforce Management, components of IFS’ Enterprise Service Management offering to enhance its service business, increase inventory availability while reducing expenses, and optimize customer equipment maintenance.

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Understanding Service-oriented Architecture and Its Impact on Small Manufacturers


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Comarch Field Service Management


Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the following: System comprehensiveness (schedules, work time, skills, resources, spare parts, orders, and service level agreement [SLA] information—all in one single system) Automated tasks-resources matching based on technician calendar availability, skills, location, etc. Utilization of supporting mobile technologies, global positioning system (GPS), and geographical information systems (GISs) Service-oriented architecture (SOA) enabling effortless integration with third-party systems  

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Generating Revenue from Service


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example informal food service  in the best case example above, would be reversed in that the sales department would be the first to review the opportunity and the commercial department then would be asked to help prepare the bid, and the service department brought in to see if the proposal could be delivered to the proposed costs. Information may be hard to come by and require additional research from the Marketing Group. The difference in cost, to most businesses, of winning new business and retaining existing, is much smaller than 10 Read More