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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

example of a book abstract  that follow—one is an example of a packet voice infrastructure at a county school system and the other is a PC-based application at a global consulting firm. IPT at Paulding County Schools: A Formula for Success Paulding County School District in Paulding County Georgia has implemented a school system-wide VoIP setup with an IPT emphasis incorporating almost 600 phones and completely replacing their older PBX and CENTREX service and the entire physical infrastructure in all schools. ROI There are three Read More
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » example of a book abstract


Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises
Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability

example of a book abstract  Saas Environment | Saas Example | Saas Hosting | Saas Integration | Saas Inventory | Saas Legal | Saas Management | Saas Model | Saas Models | Saas Network | Saas Platform | Saas Platforms | Saas Presentation | Saas Product | Saas Project | Saas Requirements | Saas Research | Saas Review | Saas Sales | Saas Service | Saas Services | Saas Software | Saas Solution | Saas Solutions | Saas Statistics | Saas System | Saas Technology | Saas Tools | Saas Training | Saas Vendors | Sample Applications | Read More
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated

example of a book abstract  this task. Take the example of automated meter reading (AMR) technology, which has helped streamline meter reading and complex billing processes primarily for large industrial customers. Because AMR infrastructures are often implemented with a unidirectional flow of information, where consumption data is pushed from the meter to the utility, they typically lack the ability to process closed-loop service and revenue activities in real time. Among other things, this makes disconnection/reconnection Read More
Customer Relationship Management Strategies Part Four: Strategies and Case Study
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales

example of a book abstract  He can see, for example, who takes the most calls, the number of abandoned calls, and how many calls were due to customer complaints or quality issues and how many were for replacements or refunds. Hassan is able to make management decisions and report back to Marketing on the product reliability and servicing costs. Hassan's customer care reps complete the CRMBC cycle by conducting follow up calls. His CRM application has a trigger that adds a customer to a call list one month after they purchase the Read More
Beyond Digital Rights Management (DRM)
Most document security companies concern themselves solely with the prevention of unauthorized access to content. Online publishers, on the other hand, struggle

example of a book abstract  online content. Again, the example of retail is instructive here. Most stores invest extensively in the entire shopping experience. Advertising helps to bring shoppers into a retail outlet and the store's design can encourage them to stay. In addition, loyalty programs keep customers coming back, whilst helping the store to learn about the needs of its customers. Likewise, software companies add value to their products through extensive customer support and regular updates. While it is easy to obtain Read More
Pragmatist's Guide: Building a Business Case for a Formula-based ERP
If you're a process manufacturer taking a close look at the option of acquiring an enterprise resource planning (ERP) solution, you may be finding that you're

example of a book abstract  s Guide: Building a Business Case for a Formula-based ERP If you're a process manufacturer taking a close look at the option of acquiring an enterprise resource planning (ERP) solution, you may be finding that you're faced with a bewildering array of options, technologies, and applications. What should you look for, and which business issues do you need to address to position your acquisition-and implementation-for maximum success? Download this report to find out. Read More
Q: Who Wants to Marry a Multi-Billionaire? A: Baan -- Foster Care for Its Orphans Needed As Well
Baan Co. interim chief executive Pierre Everaert said he could not rule out a takeover of the troubled Dutch business-management software group. We hereby

example of a book abstract  Who Wants to Marry a Multi-Billionaire? A: Baan -- Foster Care for Its Orphans Needed As Well Event Summary On February 27, Baan Co. interim chief executive Pierre Everaert said he could not rule out a takeover of the troubled Dutch business-management software group. If someone comes along and offers a good price and can assure further growth at Baan, how can I say no?, Everaert said in an interview at the CeBIT trade fair in Hannover, Germany. Everaert took up his post after the departure in January Read More
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection

example of a book abstract  as we follow the example in the Prioritize window. In the Prioritize window, from the tree on the left, drill down under PDA Configuration and select Display . You will note in the sub-criteria table on the right hand side of the window the Threshold Set button for each criterion. In the criterion Color row, click the Threshold Set button to bring up the Threshold form. You can now set the minimum performance requirement for Color as Yes using the drop down. Pressing Submit causes the decision Read More
E-Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating
ERP giant SAP Aktiengesellschaft announced full details of its Internet strategy. Consumer electronics giant Best Buy announced 2Q earnings rise of 34 percent

example of a book abstract  Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating Event Summary With the Internet quickly shaping up as the major battleground in the ERP arena, SAP's formal announcement might have been earthshaking. It takes an early lead among the ERP vendors and positions itself to meet growing challenges from such software component manufacturers as Ariba, Commerce One and Concur. However, neither the stock market nor news analysts seemed to care very much. Almost simultaneously, Best Buy announced Read More
Why Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy
Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and

example of a book abstract   Read More
Computer Associates Jasmineii - When Is A Portal Not Just A Portal?
Computer Associates International, Inc. has announced the availability of Jasmineii Portal 3.0, the latest version of its portal technology. The product also

example of a book abstract  Associates Jasmineii - When Is A Portal Not Just A Portal? Computer Associates Jasmine ii -When Is A Portal Not Just A Portal? M. Reed - May 18, 2001 Event Summary This article discusses the new release of CA's portal technology, but goes on to explore the deeper implications of what is actually contained in the product. Watch the TechnologyEvaluation.Com website for an upcoming series of articles on the nature of Application Integration, market forces, and players. Computer Associates Internationa Read More
Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System
A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you

example of a book abstract  a Better Course for Your Business: Eight Rules for Investing in a New Accounting System A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you maximize resources with streamlined processes, and be nimble enough to help you navigate the changing currents of today’s business environment. Download this white paper to make sure you have the facts straight about what to look for—and what to Read More
Deacom Certification at a Glance: A Prelude to the Certification Report
We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe

example of a book abstract  for the certification. For example, if a vendor initially rates a criterion as supported and during the certification it is determined that it is not supported, some vendors will argue over it and waste precious time on something that in the end will have no direct impact on the overall rating of the product. About the product : I will just briefly cover some of the high-level details, and leave the finer details for the TEC Product Certification Report , which will be available to our readers here . Read More
PeopleSoft: No More a Humble Kid From a Rough Neighborhood?
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting partners. PeopleSoft also has a

example of a book abstract  No More a Humble Kid From a Rough Neighborhood? PeopleSoft: No More a Humble Kid From a Rough Neighborhood? P.J. Jakovljevic - September 5, 2000 Event Summary As reported on a number of IT News Web sites during mid August, PeopleSoft Inc., a leading provider of business applications, has eliminated nearly 70% of outside consulting firms from its preferred-provider list in the past year and is instituting a new certification program for nearly 12,000 individual consultants because of customers Read More

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