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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 example of a debriefing report


Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

example of a debriefing report  KANA can deliver. For example, Pegasystems lacks native knowledge management (KM) capabilities, Moxie Software and eGain are often more expensive for similar capabilities, and Oracle ’s current CX products feature rich a Outlook-like client (although the nascent Oracle Service Cloud will certainly fix that usability issue). Salesforce.com ’s Service Cloud , Desk.com , Microsoft Dynamics CRM , Zendesk , Emailtopia , LiveCom , and Infor Epiphany lack support for some of the channels and/or scalability.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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