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A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

example of a debriefing report  and inconsistent. As an example to show how technology is not a process but a way of automating a process, consider a manufacturing company not meeting production targets. To reduce parts shortages, executive management decides to implement ERP software. But unbeknownst to them the Bills of Materials (lists of component part numbers and quantities for each product) used by procurement differs from how their products are actually built on the shop floor. With a flawed process introducing automation will me Read More
Time and Attendance for the Health Care Industry
Time and attendance software collects, tracks, and reports employee hours worked through automated time clocks or other means.
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Documents related to » example of a debriefing report


Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

example of a debriefing report  KANA can deliver. For example, Pegasystems lacks native knowledge management (KM) capabilities, Moxie Software and eGain are often more expensive for similar capabilities, and Oracle ’s current CX products feature rich a Outlook-like client (although the nascent Oracle Service Cloud will certainly fix that usability issue). Salesforce.com ’s Service Cloud , Desk.com , Microsoft Dynamics CRM , Zendesk , Emailtopia , LiveCom , and Infor Epiphany lack support for some of the channels and/or scalability. Read More
The Benefits of a Software Selection Project-Even when Management Imposes a Decision
The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of

example of a debriefing report  Benefits of a Software Selection Project-Even when Management Imposes a Decision The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of evaluating and selecting their business software solutions. Over the years, this group has witnessed the multitude of issues and hurdles that can arise—oftentimes unexpectedly—during those selections and has become adept at helping its clients work through various Read More
For a Million Gallons of Glue Find a Marketplace on Steroids
FreeMarkets, Inc., will provide marketplace access and services to the United States Postal Service. The USPS is the first Federal entity to use FreeMarkets

example of a debriefing report  a Million Gallons of Glue Find a Marketplace on Steroids For a Million Gallons of Glue Find a Marketplace on Steroids D. Geller - May 2nd, 2000 Event Summary FreeMarkets, Inc. (NASDAQ: FMKT) runs a marketplace that enables large competitive auctions for the purchase of industrial parts and raw materials. Unlike most digital market makers whose goal is to create completely digital marketplaces, FreeMarkets provides value by combining technology with labor-intensive services. When buying a thousand rolls Read More
Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations
Although the value proposition offered by Scala should bode well to creating increased demand and acceptance of the Scala offering in the global SME market

example of a debriefing report  Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations P.J. Jakovljevic - August 8, 2002 Challenges At the beginning of July, Scala Business Solutions (ASE: SCALA; www.scala.net), an Amsterdam, the Netherlands-based provider of collaborative ERP software for mid-size enterprises and subsidiaries of global corporations, launched a number of initiatives to defend its turf by providing Read More
A Veteran Mid-market ERP Vendor with a Pragmatic Vision Chimes In
Joining our growing list of vendors willing to provide their opinions and commentary on our thought-provoking questions on market trends, SYSPRO takes part in

example of a debriefing report  Veteran Mid-market ERP Vendor with a Pragmatic Vision Chimes In Originally Published - September 12, 2008 Continuing our popular question-and-answer (Q&A) series, in which we ask vendors to comment on our observations on market trends (see previous articles Two Stalwart Vendors Discuss Market Trends, A Partner-friendly Platform Provider Discusses Market Trends , and Open Platform Provider Answers Questions about the State of the Market ), another market player that has voiced its opinions is SYSPRO . Read More
Wipro Point of View: Changing Nature of the Wealth Management Industry
The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI

example of a debriefing report  Point of View: Changing Nature of the Wealth Management Industry The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI) getting increasingly attracted to low risk, low management investments. Dr. Ashok Hegde, Global Head of Financial Services, Business Analyst Practice, Wipro, shares his expertise on the current challenges faced by and opportunities available to wealth managers. Read more. Read More
A Traditional
Rather than pursuing the usual route and writing our opinions and analyses of major market trends and then giving the pertinent vendors a chance for a factual

example of a debriefing report  their best interest (for example, low total cost of ownership [TCO], freedom of choice, and widest interoperability). To the user, the issue is totally different. Our view is that the Webtop metaphor will prevail overtime versus the Microsoft Desktop metaphor. Users are now hugely comfortable with [the] Web-based applications they use at home and are expecting to find that kind of simplicity at work within mission-critical enterprise applications. Users are now expecting user interfaces (UI) to be Read More
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

example of a debriefing report  complete customer information; for example, only 3% of contacts had e-mail addresses and only 16% had phone numbers. Today Hilti has well over 90% completed customer data. Having this comprehensive data allows companies to better segment their customers and communicate with more focused campaigns, and it's helped Hilti better understand its market. Results with SAP® Software Improved customer segmentation for more focused campaigns Comprehensive view of customers Higher estimate of market opportunity: Read More
Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different

example of a debriefing report  Part 3 - Presents examples of applying the Solution Part 4 - Makes User Recommendations Epicor An appropriate client for Epicor would have the following priorities: Figure 1: The rank and weighted average of the vendors given these priorities is as follows: Figure 2: Rank Vendor Weighted average 1 Epicor   79.70 2 Ramco Systems   77.92 3 QAD  67.46 Note the differences the priorities between Figure 5 in Part 2 and Figure 1 (above) and the impact that has on the results in Figure 6 in Part 2 and Read More
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

example of a debriefing report  Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major Read More
A Tale of a Few Good SCM Players - Part 1
Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms

example of a debriefing report  Tale of a Few Good SCM Players - Part 1 Throughout the late 1990s and the mid-2000s,  Manhattan Associates  was the epitome of a well-managed  supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors.  The Long Trail of Excellence The company was founded in 1990 in Manhattan Beach, California, Read More
It’s a Portal...AND It;s a Gateway
AOL has partnered with Gateway to develop a line of Internet-ready Linux desktop appliances based on the Netscape 6 browser.

example of a debriefing report  will be an instructive example to other Linux desktop contenders. User Recommendations You won't be buying these for your business desktop any time soon. But these appliances will start to show up, gift-wrapped, during the 2000 holidays. Add another voice to the Peloponnesian chorus of users clamoring for remote Web access to corporate e-mail and applications. Read More
Software as a Service: A Cheaper, Faster Way to Access Applications
The dismal economy hasn't been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is

example of a debriefing report  as a Service: A Cheaper, Faster Way to Access Applications The dismal economy hasn't been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is increasing thanks to customers who seek better/more targeted functionality, quicker deployment/access, lower up-front and ongoing cost, and ease of use. Learn why SaaS has a history of thriving in down cycles, and what to look for in a SaaS solution. Read More
University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education


example of a debriefing report  of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education Read More

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