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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

example of analytical reports  and consolidations (for one example, see the Kana reference in the Tech Note sited above) lapped the corporate shores. As the technology development and consolidation continues unphased, if not stoked, by the economic downturn today, analysts, busy re-defining CRM as a software space and an ecosystem, - very fuzzy - have given rise to the notion of sub areas of CRM; namely, Operational CRM, Analytical CRM and Collaborative CRM. We've got wireless customer service, customer self-service, marketing Read More...
Time and Attendance for the Health Care Industry
Time and attendance software collects, tracks, and reports employee hours worked through automated time clocks or other means.
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Documents related to » example of analytical reports


Fostering a Culture of Adaptability
Having the right IT infrastructure is critical to consistent growth and profitability for midsize companies. Sadly, many business applications don’t support

example of analytical reports  local regulations. Consider an example from the Wyman study of a manufacturing company experiencing 12% growth per year. When the CFO noticed that labor costs were compromising profitability, the company decided to move production from Europe to the United States to control costs. Without the right IT infrastructure in place, the move would have been untenable because the cost of change would have outweighed the potential savings. In fact, having the right IT infrastructure is critical to achieving Read More...
BI State of the Market Report
IT departments rarely know as much about a business as the business people themselves. But business users still depend on IT to deliver answers related to the

example of analytical reports  or application. A typical example of this type of mashup is GIS mapping, where business markers and metrics may be placed on Google maps for a convenient single view of geographically-related corporate information. Dashboards, instead, combine different types of data-sometimes from more than one data source-by showing them in multiple panels on a single Web page. In turn, panels may also contain overlay mashups, for instance in the form of a GIS map. In the world of Web 2.0 and BI 2.0, mashups that are Read More...
Vendors Harness Excel (and Office) to Win the Lower-end of Business Intelligence Market
Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise system may find a viable option in

example of analytical reports  procedures. Possibly the best example is the financial reporting archrival F9 product first delivered by Synex Systems , then later by Lasata , and is now owned by Systems Union . All have promoted the product with the tag line: You know Excel ... you know F9. Similar products worth mentioning include XLCubed , Infommersion's Xcelcius , and Synergration's eXcelBooks . This is not to imply, however, that customers cannot find both Microsoft FRx and Microsoft Forecaster affordable and easy to deploy and Read More...
How One Provider's Solution Covers the Bases of Price Optimization and Management
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and translate this into more profitable

example of analytical reports  compliance reporting. As an example, one Zilliant user once had 100 quote analysts to handle 30,000 quotes per month—worth over $300 million (USD). Today, 20 percent of these quotes are automatically approved via the ZPPS Deal Manager and ZPPS Optimization bundle, and the user company reports a whopping 96 percent price recommendation acceptance by customers. The product is used to handle price segmentation attributes both at the deal header and line level, with over $10 million (USD) of targeted Read More...
Comparing the Total Cost of Ownership of SME On-premise Business Management Applications and SAP Business ByDesign
This document analyzes the cost of ownership for a typical on-premise small and medium enterprise (SME) business management system, and compares it to the cost

example of analytical reports  the Total Cost of Ownership of SME On-premise Business Management Applications and SAP Business ByDesign This document analyzes the cost of ownership for a typical on-premise small and medium enterprise (SME) business management system, and compares it to the cost of an equivalent SAP Business ByDesign implementation. It uses a mixture of different on-premise systems rather than any single vendor's product. Although there are many similarly equipped business management products available, they Read More...
SAP Remains One Of The Market’s Beacons Of Hope
On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the

example of analytical reports  Remains One Of The Market’s Beacons Of Hope SAP Remains One Of The Market's Beacons Of Hope P.J. Jakovljevic - May 17, 2001 Event Summary On April 19, SAP AG (NYSE: SAP), the leading provider of business software solutions, announced its results for the quarter ended March 31, 2001. In Q1 2001, revenues increased 29% over the same period last year from EUR 1.2 billion to EUR 1.5 billion (See Figure 1). Net income in the quarter more than doubled (up 117%) to EUR 117 million compared to a year earlier Read More...
Best-of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On
The PLM world is currently witness to fervent debate on the most appropriate type of PLM/CAD software. Best-of-breed solutions offer the needed capabilities and

example of analytical reports  of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On The PLM world is currently witness to fervent debate on the most appropriate type of PLM/CAD software. Best-of-breed solutions offer the needed capabilities and hence integrate the necessary software modules as per the customer’s needs, whereas all-in-one CAD/PLM suites attempt a “one size fits all” approach. In his report, TEC principal analyst P.J. Jakovljevic provides his view on the intricacies of these two approaches. Read More...
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

example of analytical reports  their users' demands, An example is that after we did our 1.0 everyone started asking for internationalization—and internationalization is something we were going to do a little bit later, but we rearranged our roadmap and focused our next release on it and we released that in August as 1.1. Thus the product is now translated in about fifteen different languages to support the international community. Within SugarCRM's main focal points (marketing automation and sales force automation according to Read More...
Microsoft Kills a Flock of Birds with One Stone
Microsoft announces it is buying nearly 25% of the common shares of archrival Corel. Aside from giving Corel a much-needed infusion of funds, what does it mean?

example of analytical reports  Kills a Flock of Birds with One Stone Microsoft Kills a Flock of Birds with One Stone R. Krause - October 12, 2000 Event Summary [Source: Corel press release] October 2nd, 2000 - Corel Corporation and Microsoft Corporation announced that they have formed a strategic alliance that will see the two companies expand their relationship to encompass projects related to Microsoft's new .NET initiative. As part of this expanded relationship, Microsoft (MS) has purchased 24 million non-voting convertible Read More...
Elements of Project Management with Genius Project
No doubt about it: the project manager is essential for the successful completion of any project. But supporting the project manager—and the goal of reaching

example of analytical reports  of Project Management with Genius Project No doubt about it: the project manager is essential for the successful completion of any project. But supporting the project manager—and the goal of reaching the target within the defined time and budget frame—is a solid project management system. Discover the vital elements of project planning and management, and how you can optimize communication by standardizing information formats in a project management system. Read More...
Evaluating The Cost Of A DDoS Attack
DDoS (distributed denial-of-service) attacks, attempts to make a network resource unavailable to its users, are becoming more sophisticated and destructive, and

example of analytical reports  The Cost Of A DDoS Attack DDoS (distributed denial-of-service) attacks, attempts to make a network resource unavailable to its users, are becoming more sophisticated and destructive, and are on the rise. DDoS attacks don’t just cost your company the annoyance of downtime, but brand reputation, customer acquisition, and of course, sales are all at risk. Read this white paper to find out how to evaluate the cost of a DDoS attack and decide the level of protection you need for your infrastructure. Read More...
Threshold of a New TEC Advisor
I'm happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the

example of analytical reports  question carefully. Here's an example for compliance reporting functionality: While you're using it, TEC Advisor shows you a running tally of the vendors offering products within the likely range of something you'll want to evaluate. Once you've answered the necessary questions, you will be presented with the Final Product Standings screen. This is a list of products available for in-depth evaluation and analysis. This is one of the more interesting parts. Although the final standings screen (pictured Read More...

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