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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

example of analytical tools  and consolidations (for one example, see the Kana reference in the Tech Note sited above) lapped the corporate shores. As the technology development and consolidation continues unphased, if not stoked, by the economic downturn today, analysts, busy re-defining CRM as a software space and an ecosystem, - very fuzzy - have given rise to the notion of sub areas of CRM; namely, Operational CRM, Analytical CRM and Collaborative CRM. We've got wireless customer service, customer self-service, marketing anal Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » example of analytical tools


Reporting Tools
Analysis and reporting services are an important part of the enterprise resource planning process. Microsoft Dynamics NAV has been designed to give users

example of analytical tools  described at: http://blogs.msdn.com/clausba. An example of a measure that makes sense in conjunction with Business Scorecard Manager is Gross Profit Margin. The Multi Dimensional Expression (MDX) for the measure looks something like this: (SUM(CROSSJOIN({[G_L Account].&[00016100]},CROSSJOIN( {[G_L Entry Posting Date].currentmember}, {[Measures].[Balance at Date Amount]})))- SUM(CROSSJOIN({[G_L Account].&[00017100]},CROSSJOIN( {[G_L Entry Posting Date].currentmember}, {[Measures].[Balance at Date Amount]}) Read More...
Contemporary Business Intelligence Tools
Tools under the business intelligence (BI) umbrella combine to convert data into information, and information into decisions for action. Dashboards and

example of analytical tools  of the organization. For example, scorecards can be established to measure the cost controls within a business unit, determine the ability of supply chain managers and line employees to accelerate order capture and processing, improve order accuracy and fill rates (service levels), determine a sales team's ability to positively influence customer satisfaction levels, or to even see how well a logistics team can get the fleet out. There are benefits for those further down the hierarchy too. Scorecards shou Read More...
Choosing Between Linux and Microsoft Windows Using an Analytical Hierarchy Process
Because small to medium enterprises are limited in their resources, they must carefully consider which of the two major operating systems available—Microsoft

example of analytical tools  and workstation software. For example, if a company uses word processing and spreadsheet tools only, then free software is likely the most logical choice for it. On the other hand, if there is a need for specialized software tools, then in most cases the only valid solution is Microsoft Windows because of this system's high compatibility. From the beginning, it is important to mention that the same hierarchy is used in evaluations for servers and for workstations. The only difference is in the weighting v Read More...
Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

example of analytical tools  and IKEA are other examples of companies who consistently execute against a defined customer-focused strategy and have yielded consistent returns in the process. Equity TSC contends that if experience and execution are market- and organization-facing performance capabilities, then equity is the financial barometer by which both are measured. Customer equity has been a developing concept for well over a decade. As a metric, it is defined as the total of the discounted value of all of a firm's customers. By Read More...
Finance as Analytical Partner to the Business
When major economies are constrained, business leaders find their growth engines stuck in low gear. At times like these, financial leaders need to collaborate

example of analytical tools  research report provides insights, examples, and recommendations on how finance professionals can collaborate effectively with operating managers to find the right strategic edge. Read More...
Quick View of AuraPortal
This 19-minute video gives an overview of the main features of AuraPortal, a complete and modern business process management suite.

example of analytical tools  View of AuraPortal Read More...
In-memory Analytical Platform
Kognitio Analytical Platform is a high performance in-memory analytic solution that delivers high-speed data access to large data volumes using low-cost

example of analytical tools   Read More...
The ERP Warehouse Module versus Best-of-breed WMS
Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system

example of analytical tools  ERP Warehouse Module versus Best-of-breed WMS Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system (WMS) solutions for warehouse management. Effective management of warehouse, fulfillment, and distribution operations is key to business success. With so much riding on your decision, you need to thoroughly compare ERP warehouse modules and best-of-breed WMS. Read More...
Benefits of a Virtualized Data Center
The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production

example of analytical tools  of a Virtualized Data Center The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out. Read More...
CitiXsys iVend Retail 5.0 for Point-of-sale Retail Certification Report
CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center.

example of analytical tools  iVend Retail 5.0 for Point-of-sale Retail Certification Report CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
SaaS BI Tools: Better Decision Making for the Rest of Us
In the IDC report SaaS BI Tools: Better Decision Making for the Rest of Us , you'll learn how a SaaS-based BI solution can help employees throughou...

example of analytical tools  BI Tools: Better Decision Making for the Rest of Us For years, only top executives at large corporations had access to business intelligence (BI). Not anymore. Today, the software as a service (SaaS) revolution has brought the power of BI to companies and decision makers at all levels —including people who create plans and forecasts and manage operations across the enterprise. Is your company taking advantage of the democratization of BI? Or are your information workers still struggling to mine Read More...
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

example of analytical tools  Business Application Preferences, Part 1: Best-of-breed or Suite? Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More...
Software Test Tools RFI/RFP Template
Used in Design,Used While Coding,Used While Testing,Test Support Tools,General Functionality,Integration with Other Tools,Testable Platform,Ease

example of analytical tools  Test Tools RFI/RFP Template Used in Design, Used While Coding, Used While Testing, Test Support Tools, General Functionality, Integration with Other Tools, Testable Platform, Ease of Use and Customizable UI, Architecture, Industry, Tool Characteristics Read More...

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