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Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

example of letter in intention  of mouth. A good example of this thinking can be found in the profile Nan's Necessity. One consultant we interviewed put it this way: When I speak to groups of small independents, I ask two questions. The first, can you give me the name and contact information for your 100 most profitable customers last year? Usually about 10 percent raise their hand. And then I ask of the 10 percent, what did you do for those customers? Have you thanked them? Those are the people who love you. And they don't want Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » example of letter in intention


JDA FOCUS 2010 Impressions - Part 2
Part 1 of this blog series talked about my attendance of the JDA FOCUS 2010 conference on the heels of the recent merger between JDA Software (NASDAQ: JDAS) and

example of letter in intention  a remote location. Some examples of processes would be as follows: Store-level Monitoring, POS-based Forecasting, Replenishment Planning and Collaboration, Demand Shaping (Promotions Management), Assortment Management,  Vendor Managed Inventory (VMI)  Program Support,  Product Lifecycle Management (PLM) , and so on and so forth. JDA experts could use the following data sources: Marketing Plan, POS History, Inventory, Forecasts, Actual Shipments, Market Intelligence Data, etc. to provide the following Read More
The Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery
Lower IT costs, faster return on investment (ROI), and better security@just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS

example of letter in intention  Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery Lower IT costs, faster return on investment (ROI), and better security—just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS can help small-to-medium businesses manage customer service and support cost-effectively. But there are a few concerns to consider if you’re thinking of an on-demand service. A vendor that offers the best of both on-demand and on-premise solutions may be the Read More
Why Price Shouldn't Be the Final Factor When Investing in Manufacturing ERP Software: The Hidden Expenses Often Found in Low-cost ERP Systems
When it is time to invest in a new enterprise resource planning (ERP) system, a low entry price could be concealing an expensive total cost of ownership. Price

example of letter in intention  Price Shouldn't Be the Final Factor When Investing in Manufacturing ERP Software: The Hidden Expenses Often Found in Low-cost ERP Systems When it is time to invest in a new enterprise resource planning (ERP) system, a low entry price could be concealing an expensive total cost of ownership. Price should not be the deciding factor. Rather, best fit for your company should be the number one consideration. Download this white paper to learn more about the hidden costs. Read More
Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy
Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely

example of letter in intention  When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the Read More
Maximize the Green Efficiency of Multi-Site National Rollouts of Technology
The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and

example of letter in intention  the Green Efficiency of Multi-Site National Rollouts of Technology The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and service locations. Eliminating unnecessary travel is one way service companies can help protect the environment, and meet environmental compliance requirements. Discover a methodology that can help you reduce your fleet’s fuel consumption and carbon monoxide emissions. Read More
Giving Trade Companies a Fast Start: SAP Business All-in-One Fast-start Program
As a midsize wholesale distributor, you need to stand out from your competition while improving efficiency. SAP Business All-in-One Solutions offer software

example of letter in intention  end-to-end scenarios - for example, a day in the life of a trade company. Once you have committed to purchase, your SAP consultant or partner will use the solution builder for SAP Business All-in-One to further scope, adapt, and activate your functional implementation. This tool, which uses standard templates based on industry and local best practices, simplifies your path to run SAP Business All-in-One. Finally, your SAP consultant or partner will use the solution builder's installation wizard to Read More
Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership
This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption

example of letter in intention  as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption rate and total cost of ownership (TCO) of this technological approach. Download this white paper to find out how a hosted option can drive significant cost savings, reduce initial implementation times, and bring new functionality with relative ease and Read More
Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process
Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current

example of letter in intention  Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process Glen B. Alleman is associated with Niwot Ridge Consulting, www.niwotridge.com About This Note: This note is presented in five parts as follows: Introduction to Software Architecture The Architecture Process Steps in the Architecture Process Moving from Planning to Implementation Applying the Methodology Part III - Steps in the Architecture Process Without a framework for defining Read More
Why Is In-transit Visibility (ITV) in the Supply Chain Important?
ITV capabilities allows an organization to meet the challenges of rapidly increasing fuel prices, changes in regulatory requirements, and provides customers

example of letter in intention  Is In-transit Visibility (ITV) in the Supply Chain Important? Picture this: a customer service representative (CSR) gets a frantic call from a customer asking about parts. In this scenario, the customer is waiting for the supplier to deliver critical parts for a product which is scheduled on the line in a few hours. The customer service department's initial step is to check the order status where the item will be identified as being delivered, en route for delivery, awaiting customs etc. Usually, Read More
Compliance Exposures in ERP Systems Part 1
This paper examines key issues for CFOs and CEOs in managing ERP systems in the new world of SOX, IFRS, Basle II. While most IT management attention seems to be

example of letter in intention  across functional modules. For example the process to approve a supplier?s invoice for payment could span purchasing, warehousing and financial modules. In this example, the contract price features in two of the modules, as does the quantity received and the receipt date. Approval to pay a supplier?s invoice relies on the agreement of certain information in line with a company?s procedures. If one piece of this data is introduced from a custom source, internal controls are exposed, and the system is open Read More
Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!
When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy

example of letter in intention  This is a simple example that proves most distributors do a horrible job at managing their inventory. Scott Hess, a principal with Redhawk Advisors , a mergers and acquisitions firm, had this to say: “In the due diligence phase of an acquisition, the inventory is often overstated and usually reassessed at a much lower value, due to antiquated accounting statements on the balance sheets.” Your customer service personnel spend a portion of their day performing warehouse tasks. They often place a Read More
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

example of letter in intention  complete customer information; for example, only 3% of contacts had e-mail addresses and only 16% had phone numbers. Today Hilti has well over 90% completed customer data. Having this comprehensive data allows companies to better segment their customers and communicate with more focused campaigns, and it's helped Hilti better understand its market. Results with SAP® Software Improved customer segmentation for more focused campaigns Comprehensive view of customers Higher estimate of market opportunity: Read More
The Value of Measuring End-User Experience from a Global Point of Presence
As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with

example of letter in intention  Value of Measuring End-User Experience from a Global Point of Presence As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with these tools, it becomes critical to gain insight into the end-user experience. This white paper discusses the need to measure end-user experience from a global perspective and also how Site24x7 can help organizations achieve optimal level of quality end-user experience. Read More
SAP In-memory Computing Technology Changing the Way Business Intelligence Is Managed
With the revolution of in-memory computing already under way, the question isn’t if this revolution will impact businesses, but when and how. This paper details

example of letter in intention  substantial information and business examples about what changes they can look forward to and how those changes can catalyze their strategic initiatives. Read More

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