There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.
example of strategic management
from the business. For example, a business may initiate a TV ad campaign that drives significant volumes of traffic to a Website, which then requires additional computing resources. Under a utility model, such resources are simply acquired for the duration of the campaign and then let go when they are no longer needed. Whether these models are pricing mechanisms for acquiring IT service (e.g., utility) or technical mechanisms for delivering it (e.g., grid), their effectiveness will depend on