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Documents related to » example of technical support proposal


Industry Support in WCM » The TEC Blog
MediaSurface Morello product for example, which we recently certified. You can see how the company has developed its product to support different areas of WCM features by looking at it against our industry average . This won’t show you specifically what you get from the product but if you consider that on average you can expect support for the areas covered in the chart above, then comparing the overview of the MediaSurface product, you’ll see that it provides a higher-than-average percent of support

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: functionality, industry average, WCM, web content management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-11-2007

Success Keys for Proposal Automation
Proposal writing has become a common requirement throughout the entire business world. And for many sales people, they are a necessary evil. If you're thinking about automating your proposal process, there are ten critical success keys to a successful implementation.

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: Success Keys for Proposal Automation Success Keys for Proposal Automation Tom Sant - September 25, 2006 Read Comments In today s economy, sales people have to write more proposals, and better proposals, than ever before. As the industry has become more competitive and complex, customers have become both more confused and more demanding. As a result, they are likely to listen to a presentation, nod their heads, and mutter those dreaded words, Sounds good! Why don t you put that in writing for me? Why Do
9/25/2006

iWeb Agilewiz BPMS - iWeb Technical Framework
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EXAMPLE OF TECHNICAL SUPPORT PROPOSAL:
7/10/2013 5:00:00 PM

How To Write a Winning Proposal
Your proposal should prove your case, and motivate the client to buy your services or applications. But all too often, reading a proposal is almost as painfully difficult as writing one. So what are the secrets of truly successful proposal-writing?

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: of first impressions. For example, if we go to a new dry cleaner in our neighborhood, and they end up losing a couple of our shirts or blouses and are rude to us, we d have to be masochists to go back. It may be that they are normally very efficient and polite, and a combination of circumstances conspired to produce a negative impression on us. But we ll never know. We ll never go back. Research indicates that the primacy principle is so strong that it takes at least seven positive experiences to
7/18/2006

How KNOVA Supports and Extends Knowledge-centered Support (KCS)
Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: How KNOVA Supports and Extends Knowledge-centered Support (KCS) How KNOVA Supports and Extends Knowledge-centered Support (KCS) Source: Aptean Document Type: White Paper Description: Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered
9/5/2007 4:01:00 PM

Smartling Adds Additional Document Translation Support to Translation Management System » The TEC Blog
Smartling Adds Additional Document Translation Support to Translation Management System » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: Cloud, enterprise translation management, industry watch, Smartling TMS, Smartling Translation Management System, translation management, translation software, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-03-2013

Enterprise Mashups to Support Your Business Objectives
Business users have become more technically adept, and they expect more accessibility and flexibility in their business applications. Many have become accustomed to the high standards of customization they encounter on the Web. And they’re demanding a similar experience from the organizations for which they work. Discover tools that enable your employees to contribute substantial strategic value to your organization.

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: Enterprise Mashups to Support Your Business Objectives Enterprise Mashups to Support Your Business Objectives Source: IBM Document Type: White Paper Description: Business users have become more technically adept, and they expect more accessibility and flexibility in their business applications. Many have become accustomed to the high standards of customization they encounter on the Web. And they’re demanding a similar experience from the organizations for which they work. Discover tools that enable your
4/9/2010 1:08:00 PM

Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come
What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? Read this article and find out. What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support.

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come Source: Technology Evaluation Centers Document Type: TEC Report Description: What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line
9/13/2012 5:27:00 PM

LTCH Picks Spinnaker for SAP Third-party Support » The TEC Blog
time. As the latest example, Spinnaker Support , a provider of SAP and Oracle JD Edwards and Siebel third-party maintenance, application/technical management, and consulting services, recently announced that  Swiss manufacturer LTCH has chosen Spinnaker Support  as its SAP support and maintenance partner. LTCH is a manufacturer of precision carbide cutting tools specialized in milling and turning inserts made of state-of-the-art sub-micron grades and physical vapor deposition (PVD) coatings. The

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: ERP, industry watch, Oracle, rimini street, SAP, sap r/3, software upgrade, spinnaker support, support and maintenance, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-09-2013

Enabling Enterprise Tape Library Support for Microsoft DPM 2007
Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes.

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: Enabling Enterprise Tape Library Support for Microsoft DPM 2007 Enabling Enterprise Tape Library Support for Microsoft DPM 2007 Source: FalconStor Software Document Type: White Paper Description: Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these
6/4/2008 12:07:00 PM

Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

EXAMPLE OF TECHNICAL SUPPORT PROPOSAL: Compaq Partners with Red Hat in Linux Support Deal Compaq Partners with Red Hat in Linux Support Deal R. Krause - October 20, 1999 Read Comments Compaq Partners with Red Hat in Linux Support Deal R.A. Krause - October 20th, 1999 Event Summary October 18, 1999 Red Hat (R), Inc., the leading provider of open source Linux-based operating system (OS) solutions (>65% of market) and Compaq Computer Corp. today expanded their strategic partnership to provide call center support for worldwide users of the
10/20/1999


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