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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 example purchase request


The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

example purchase request  application would be an example of a vertical application. VoIP - Voice over IP . The ability to carry on a conversation over the Internet, while still browsing the Internet. Typically requires broadband (e.g., DSL, cable, or LAN-based connections), which right now have fairly limited penetration into consumer households. Hence, VoIP is not yet broadly implemented by web sites creators. WAP/WML - Wireless Application Protocol and Wireless Markup Language. These are syntax used to program content for

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Merchandising Systems

Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record product performance, which allows buyers to purchase merchandise according to that information and to make accurate merchandise decisions. Moreover, retail systems have capabilities for tracking inventory, capturing sales data, and managing retail prices. 

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Sage Advice on Selecting Analyst Services


Step away from the decision--let's look at the meta-selection. The SageCircle blog features some recent posts on selecting analyst services. So here we are, TEC, guiding all sorts of people in their selection processes for software, recommending best practices, developing custom research, etc., and the interesting thing (if I read the SageCircle blog correctly) is that our recommended software

example purchase request  the term ERP for example, is a commonly used term and something that people keep in mind but a company, upon examining its business requirements, might not actually need a full ERP system. Sometimes, after understanding the requirements, it turns out that a system focused on distribution concerns or accounting could be the most appropriate. Another issue is that the company may only seek software from the commonly-known (tier 1) vendors. However, there are hundreds of other vendors to consider. Each Read More

EAM Showdown! IFS vs. Mincom vs. CHAMPS


Using our EAM Evaluation Center, we compared Mincom Ellipse, CHAMPS, and IFS head-on. For the overall rankings, we looked at the vendors in two basic configurations: with back-office (HR and financials) functionality, for a total of eight main modules, and without, for a total of six main modules. To eliminate any chance of bias, and to ensure a level playing field, all 3,146 criteria comprising the modules and submodules in the EAM request for information (RFI) were given equal weight and priority.

example purchase request  they are implementing. For example, although IFS placed first overall, Mincom was strongest in the reliability module. If functional areas such as inspections, hand-held support, trigger and alarms, and asset and work identification (all part of the reliability module) are vital to your organization, then Mincom may be a better choice for you than IFS. Maintenance Management Module The same applies within individual modules, where the top-ranking vendor may not necessarily be the right one for your Read More

How Inventory Optimization Can Increase Your Profitability


One of the largest expenses for distributors and wholesalers is stock. Many have difficulty finding the perfect balance between ensuring products are available when they’re needed and not holding too much inventory. So, how is it possible to increase profitability while lowering inventory costs? By exploiting an inventory optimization system, businesses increase automation and collaboration—allowing greater profitability.

example purchase request  each stock item. For example, to lower stock levels for some segments and to minimize procurement and reception processes for others. This two-dimensional matrix provides an accurate segmentation of the 40,000 stock items and supports accurate purchasing suggestions, which improves inventory availability and reduces the time and effort required for effective procurement. The potential for increased efficiency, speed and profitability became evident after a very short time across all three distribution Read More

Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2


Part 1 of this blog series introduced common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then went into the philosophical and functional differences (if any) between the “spend management” and "supplier relationship management (SRM)" monikers. Further discussion was about what exact functional parts of this software category small

example purchase request  speaking, TEC is sn example of an agent helping companies source enterprise applications. In addition to dozens of out-of-the-box event types that can be created via wizards and templates, companies can occasionally use an event pack as a bill of material (BOM) of a sort. Event packs allow users to send out each line item (individual event) to vendors and suppliers in the manner (i.e., auction type) the companies see it fit. More Sourcing Features and Potential Benefits Other typical and useful sourcing Read More

Frankie Does ERP, Part 2


[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him.  You may find Frank’s use of language a little colorful. I have toned it down

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TEC 2013 Supply Chain Management (SCM) Market Survey Report


This report gives an overview of current considerations for organizations seeking to purchase a supply chain management (SCM) software solution. Based on aggregate data collected from more than 1,400 SCM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' requirements for SCM solutions, including functionalities, delivery models and access, customization and integration, server and database platforms, and budgeting.

example purchase request  2013 Supply Chain Management (SCM) Market Survey Report This report gives an overview of current considerations for organizations seeking to purchase a supply chain management (SCM) software solution. Based on aggregate data collected from more than 1,400 SCM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' requirements for SCM solutions, including Read More

HP to Buy EDS


A definitive agreement was reached between HP and EDS today where HP will purchase the global outsourcing company for $13.9 billion ($25 a share). EDS is a global technology services company centering on information outsourcing. It serves both the private and public sectors, with core areas including manufacturing, financial services, healthcare, communications, energy, transportation, and

example purchase request  to Buy EDS A definitive agreement was reached between HP and EDS today where HP will purchase the global outsourcing company for $13.9 billion ($25 a share). EDS is a global technology services company centering on information outsourcing. It serves both the private and public sectors, with core areas including manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries. HP is one of the world's largest technology companies with revenues Read More

What You Need to Know about E-learning Technology Standards Before Selecting an LMS


If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical to understand e-learning standards before you buy—or you may end up with an LMS that’s both ineffective and inflexible.

example purchase request  on AICC specifications. For example, AICC allows content to exist on separate servers, and supports secure information transfers with HTTPS. With SCORM, the content and the LMS must be on the same server. This is just one of the reasons you might want to choose AICC over SCORM. LETSI RTWS LETSI RTWS stands for Learning Education Training Systems Interoperability Run-Time Web Service. In a nutshell, LETSI RWTS is an enhancement to SCORM that came about through research related to scripting issues under Read More

The Data Warehouse RFP


If you don’t have a data warehouse, you’re probably considering drafting a request for proposal (RFP) to screen vendors and ensure that your receive satisfactory information about the features of various hardware and software and their price. Writing an effective RFP that is well structured and includes different metrics will ensure that you receive the information you need and will make you look good.

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Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting


To move your sales team to the next level, you need to find answers to several questions. For example: How do you determine which customers provide the best opportunity for a successful sale? Can you develop and present a comprehensive view of your value position to a prospect? What is the role of IT in driving a best-run sales organization? Find out how leading companies have answered these questions—and how they excel.

example purchase request  complete customer information; for example, only 3% of contacts had e-mail addresses and only 16% had phone numbers. Today, Hilti has well over a 90% completion rate for customer data. Having comprehensive data allows companies to better segment their customers and communicate with more focused campaigns, and it has helped Hilti better understand its market. Prior to Hilti’s CRM initiative, the company estimated its market opportunity at US$4 billion. Today, armed with more complete data, the company Read More

Request Your Participation in TEC's Upcoming Lean and Green Software Buyer's Guide


You can contact me directly, or click here to let us know the most convenient time for us to contact you.

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Banking Industry's Fair Value Accounting (FVA) Conundrum


Every company and almost every individual holds fixed assets. Over time, these assets change in value. For example, real estate tends to increase in value, while vehicle values decrease. In the US, as in most countries, the global crisis has resulted in declines in the real-estate market and employment sectors. These declines result in housing and business property holdings dropping

example purchase request  allowing for back-outs. An example of this was the $57.1 billion walk-away purchase by the Canadian Teacher’s pension plan for the purchase of Bell Canada. Current market conditions caused the auditors to signal that Bell Canada was insolvent. f) With fair value accounting, due to economic declines, many American Banks are insolvent, i.e., the share values are not supported by revenues or asset-based mortgage holdings. g) With the drop in sales, many companies are unable to make loan repayments against Read More

Modern ERP Processes Behind Historic Scotch Whisky


The whisky industry is an example of a process industry where it is impossible to accurately predict demand for the final product. Goods stocked must also be meticulously accounted for, in both intermediate (partially finished) and bulk forms.

example purchase request  whisky industry is an example of a process industry where it is impossible to predict what consumer demand will be when the product is ready for delivery. It is also an industry where companies must meticulously account for goods stocked as intermediates (partially finished) and as bulk goods (both finished and partially finished). A good example of how an enterprise applications vendor addresses this microvertical is Strategic Systems International ( SSI ) ( http://www.ssi-world.com ). SSI's knowledge Read More

Voice over IP Manageability


The average personal computer (PC) costs an enterprise $10,000 (USD) per year to own and maintain—five times the purchase price of the hardware and software! Is it possible to reduce the total cost of ownership (TCO) of technology platforms? Voice over Internet protocol (VoIP) manageability can be a crucial step in self-provisioning users and unburdening valuable network professionals.

example purchase request  coasts provides a real-world example of just how powerful this type of management interface can be. The bank?s CTO was able to take a Windows NT administrator and turn him into the voice network manager after one day of training. This one individual replaced a whole series of local service contracts and Centrex service. He is now managing the entire 12-site network from one office, and can handle the cutover for newly acquired branches quickly and without assistance. When management is simple and Read More