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Software Functionality Revealed in Detail
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 examples of a formal email


Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

examples of a formal email  Along with the many examples of new solution thinking, I hope the profiles of successful small retailers across the country inspire a new burst of creativity and problem solving in your store no matter how long it has been in business. And I hope the list of resources that has been assembled for this white paper will help you bring them solidly into place today, tomorrow, and for many years to come. Challenges of the Future The rebirth of small independent retail in America If there is any period one

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Protecting Your Network Against the Growing Danger of Web Attacks


Web-borne malware is now more common than malware entering a company through e-mail. The number of Web sites carrying malware increased by 400 percent in 2008. This can cause serious issues for your business. You need to proactively protect your networks both by instituting acceptable usage policies for employee Web usage and by implementing a solution that can effectively combat these malware intrusions. Find out how.

examples of a formal email  there are thousands of examples of otherwise valid Web pages and entire sites that have become a source of malware ranging from simple keystroke loggers to much more malicious content. The problem of Web-borne threats is not theoretical: millions of users have been impacted and the threat is getting worse. Today, Web threats are more numerous and more virulent than those that are delivered in email, and it is easier to be infected by them. Further, blended threats in which links to malicious Web sites Read More

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

examples of a formal email  and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, and IBM's DB2 and Informix. RFI - Request For Information . A formal document sent by a customer to a vendor asking for specific information about their product or line of products. It's usually the first salvo in several rounds of information gathering by customers in the vendor selection process. RFQ - Request For Quote . A formal document sent by a customer to a vendor asking them to put together a Read More

Taking Stock of TAKE Supply Chain Solutions - Part 2


Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a global technology solutions and service provider, with significant focus across two principal business areas – life sciences and SCM, with an almost even breakdown of revenues between these divisions (the company is

examples of a formal email  throughout their value chain. Examples of scenarios delivered to this end include the following: Freight management -- preventing suppliers from expediting inbound shipments (but to rather send them at the customer’s convenience) First article inspection -- preventing unapproved material from loading up on the receiving dock The controlled release solution -- where the release of the token is tied to a particular work order, thus only allowing a supplier shipment when the shop floor needs it More Read More

TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012


SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail "Manhattan Associates once again shows the strength of its SCALE platform; Jeanswest was in much need of a supply chain solution that could help them streamline logistics across and between three continents. Jeanswest will now be able to better manage its operations across its branded stores and distribution

examples of a formal email  the processes are product-based. Examples are things like engineering change orders (ECO), product bid and pricing work, and product service and quality (CAPA) processes. Kenesto makes no demand that people change what they are doing and how they are doing it. Instead, Kenesto offers to document what is going on, track it, provide a permanent record of what transpired, report on what happened or is happening, and, most importantly, allow individuals to determine how this specific instance of work should Read More

A CRM System Needs A Data Strategy


A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.

examples of a formal email  CRM System Needs A Data Strategy Introduction An underutilized customer relationship management (CRM) system - or one that cannot match its owner's expectations - will reflect poorly on both the vendor who sold it and the IT manager who authorized the purchase and installed it. Both, however, can help successfully manage such expectations (and add value to their respective roles) by wisely counseling about the strategic context into which a CRM system must function. Simply put, the market includes plenty Read More

Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite?


Given Invensys' irrevocable decision to give up Baan for another adoption after all, one is to wonder whether this is the 'year 2000 revisited' or whether Baan and its customers should instead look forward to turning a new leaf.

examples of a formal email  Seeking A New Foster Home -- A Déjà vu Or Not Quite? Event Summary It appears that the where there is a smoke, there is a fire motto has also held true in the case of the UK-based global automation and controls group Invensys plc . (London Stock Exchange: ISYS), and of its Baan division, once one of the leading enterprise applications vendors. Several months after first speculations about Baan's divestiture given difficult Invensys' financial situation, and following up on subsequent Invensys' Read More

Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times--A Panel Discussion Analyzed Part Four: RFID Software Issues


Logically, radio frequency identification (RFID) deployment will be a far cry from a minor development project that can be completed in a few months or weeks. It will take months and years to assess how RFID will affect manufacturing and shipping operations and IT systems. It will take time to bring software up to a pilot stage, and after that, years of fine-tuning and IT system development will be needed to fully realize the gains in operational efficiency that the technology promises.

examples of a formal email  heard of some concrete examples (or imagined ideas) of expensive (and thus highly pilfered) retail items (such as razors, prescription drugs, apparel, and DVDs) packaged with pin-sized chips and tiny antennae that send retailers and manufacturers information about their use, and even about those who buy (or attempt to steal) them. Or the stories of grocery clerks immediately knowing when perishable items on the shelf have expired and replacing them before the items are purchased. We've also have heard of Read More

A How-to Guide for a Radio Frequency Identification Site Survey


As organizations prepare for a radio frequency identification (RFID) implementation, they often don't understand the preliminary work necessary to begin the project. The importance of a site survey can influence the success or failure of an RFID project.

examples of a formal email  How-to Guide for a Radio Frequency Identification Site Survey A best practice approach to a radio frequency identification (RFID) implementation suggests that, as a preparatory task, a site survey be completed beforehand. A site survey will identify issues and hurdles to an RFID implementation, and suggest helpful, industry-proven techniques to solve these problems. The equipment, connection procedures, and methodology, as well as a list of tips for completing a site survey, are explored in this second Read More

Challenges and User Recommendations for a Global Trading Solutions Provider on a Roll


The market is competitive, rapidly evolving, and highly fragmented, and one should only expect the intensity of competition to increase in the future. For the present, the biggest challenge remains a lack of awareness of the need for TradeStone's applications.

examples of a formal email  and User Recommendations for a Global Trading Solutions Provider on a Roll Challenges Despite all the upbeat news and momentum (on top of the vendor's indisputable aggregated brain power and experience), it would be nave not to acknowledge some challenges for TradeStone Software, Inc . ( http://www.tradestonesoftware.com ), the provider of collaborative e-sourcing solutions for Global 2000 companies. After all, it is still a reborn fledgling company with a nascent client roster, and with many Read More

Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy


Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the future. Read how now.

examples of a formal email  When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

examples of a formal email  Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial E. Robins - May 31, 2001 Executive Summary    Most business managers, whether vendors, vendor clients or implementers, are unaware of the fundamental capabilities that knowledge based decision support can provide to minimize project risk for all sides of technology utilization. Given that over 90% of IT projects fail on first attempt, according to Read More

Frontstep (Nee Symix Systems) A Step Closer To A Turnaround


While Frontstep reported its fourth consecutive loss in Q2 2001, which was also the first quarter the company operated under the new name, the latest license income increase and success in balancing product/services offerings mix, might bode well for the company’s return to profitability.

examples of a formal email  (Nee Symix Systems) A Step Closer To A Turnaround Frontstep (Nee Symix Systems) A Step Closer To A Turnaround P.J. Jakovljevic - February 26, 2001 Event Summary On January 24, Frontstep, Inc. (NASDAQ: FSTP), a leading provider of business systems for mid-sized distributors and manufacturers, announced financial results for the second quarter and six months ended December 31, 2000. Revenue from new license fees was $17.2 million, up 11% from the same quarter last year. Total revenue was $34.1 milli Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

examples of a formal email  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises


In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology.

examples of a formal email  for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More