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Managing the Overflow of E-mails
Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with

examples of correspondence  with an RM solution. Examples include EMC/Documentum 's acquisition of Legato, a provider of e-mail archiving products, and IBM 's integration with iLumen , a provider of enterprise message management tools. Knowing What to Store Storing e-mails or any other kind of data is not problematic for organizations. The cost of extra storage space has decreased significantly over the last decade. The problem is knowing which e-mail content to store and preserve, and which to destroy. Organizations need to set Read More

Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » examples of correspondence


E-mail 101
The first e-mail programs were created in the late 60s/early 70s—simpler times, when everyone on the network was trustworthy. Even knowing what we know today

examples of correspondence  text. Here are some examples of message headers: From : David F. Skoll To : Subject : Some sample message headers The following are the most commonly-used message headers: Subject     The message subject. From     The message sender. To     The primary message recipients. Cc     Additional message recipients. Date     The date the message was sent. Message-ID     A unique identifier. No two different messages should ever have the same Message-ID. References     Message-IDs of related message Read More
Developing a Universal Approach to Cleansing Customer and Product Data
Data quality has always been an important issue for companies, and today it’s even more so. But are you up-to-date on current industry problems concerning data

examples of correspondence  to existing decision-making applications. Examples of applications here include: Customer and market intelligence-Internet Web pages Customer sentiment and complaint analysis-Web logs (blogs) and customer support center call records Product safety and quality analysis-service center records Product master data management-product catalogs Legal discovery—e-mails and instant messages Cleansing Customer and Product Data Every company struggles with the enormous amount of customer and product data that is r Read More
CRM Buzzwords and Trends for 2009
Customer relationship management (CRM) is more than a technology. It’s a business strategy that aims at identifying customers and their needs and then creating

examples of correspondence  more. Here are some examples of what analytics can provide. Sales customer sales analysis sales analysis by salesperson sales analysis by sales region sales analysis by product group statistics of all customer visits creation of sales forecasts Marketing and Service reports on how well your marketing programs are doing multichannel campaign tracking statistics of all telephone calls made customer service response times #3 - Social Networking/Social Computing Everywhere you go these days, people are Read More
Why Enterprise Application Search Is Crucial to Your ERP System
Enterprise applications become easier to use with the addition of powerful search capabilities. There is a distinction to be made, however, between stand-alone

examples of correspondence  offerings can be considered examples of pure enterprise search. They are generic search appliances for use within an enterprise. The alternative strategy, EAS, involves a search function more tightly integrated with a specific application, and is a critical feature to look for in an enterprise application. Going Further with EAS For various reasons, very few enterprise application vendors are focusing first and foremost on delivering EAS, which offers Google-like search capabilities strictly within their Read More
Duty of Care Online
Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online

examples of correspondence  of Care Online Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more. Read More
Point of Sale: To Stand Alone or Not?
When selecting a point of sale (POS) solution, users have a choice between stand-alone solutions and integrated solutions. They should first evaluate core and

examples of correspondence  of Sale: To Stand Alone or Not? Introduction When evaluating a point of sale (POS) solution, there are generally two approaches: best-of-breed solutions, and integrated solutions. Both have strengths and weaknesses, according to the information technology (IT) infrastructure. Retailers that have an existing back-office system should evaluate whether it is better to replace their legacy system or to choose a best-of breed solution. For retailers that have neither a back-office system nor a legacy POS Read More
SAP Remains One Of The Market’s Beacons Of Hope
On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the

examples of correspondence  Remains One Of The Market’s Beacons Of Hope SAP Remains One Of The Market's Beacons Of Hope P.J. Jakovljevic - May 17, 2001 Event Summary On April 19, SAP AG (NYSE: SAP), the leading provider of business software solutions, announced its results for the quarter ended March 31, 2001. In Q1 2001, revenues increased 29% over the same period last year from EUR 1.2 billion to EUR 1.5 billion (See Figure 1). Net income in the quarter more than doubled (up 117%) to EUR 117 million compared to a year earlier Read More
Glossary of Enterprise Applications Terminology Part One: Accounts Payable Through Internet
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.

examples of correspondence  of Enterprise Applications Terminology Part One: Accounts Payable Through Internet Introduction Enterprise resource planning (ERP) was an important step in an ongoing evolution of computer tools that began in the 1960s. Each evolutionary step is built on the fundamentals and principles developed within the previous one. As systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms. For terms not covered here see The Lexicon of CRM Part 1: From A Read More
Instead of Discounting, Back Some Value Out of Your Proposal
Last minute discounting has become so prevalent that many companies have come to depend on it as their default sales strategy. Employing a go-to-market strategy

examples of correspondence  of Discounting, Back Some Value Out of Your Proposal Introduction Last minute discounting has become so prevalent that many companies have come to depend on it as their default sales strategy. Employing a go-to-market strategy of being the lowest cost provider is one thing, but dramatic, tactical discounting on every deal will erode your company's margins and leave you digging a deeper and deeper hole in which your company will ultimately bury itself. I don't want to give you the impression that Read More
Threshold of a New TEC Advisor
I'm happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the

examples of correspondence  of a New TEC Advisor I'm happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the doorway to our TEC Advisor online evaluation and comparison application (accessible from our evaluation centers). In the following, I'll explain what it is and how it works. A few years ago I asked on this blog , How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I Read More
Types of Video Conferencing
The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol

examples of correspondence  of Video Conferencing The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol (VoIP) video conferencing is on the rise, and there are a range of platforms and devices businesses use to communicate, with a growing number of protocols that make each of these interoperable. Read this detailed guide on several types of VoIP video conferencing solutions. Read More
Confessions of a Techno Junkie
Ideas on how to survive the avalanche of technology, avoid the lure of its pitfalls, and succeed with it as the enabler to true process innovation.

examples of correspondence  of a Techno Junkie Introduction The first step towards solving a problem rests with admitting that you have one. I am writing today to confess that I have a technology problem, although I feel some comfort in the knowledge that I must not be alone. I'm of above average intelligence, college educated, have held executive positions with high tech companies, am not necessarily an early adopter, and pride myself on making logical, rational decisions, even when it involves acquisition decisions. OK, Read More
Benefits of Using a Master Data Management System
Master data management (MDM) comprises a set of processes and tools that define and manage the non-transactional data entities of an organization (also called

examples of correspondence  of Using a Master Data Management System Master data management (MDM) comprises a set of processes and tools that define and manage the non-transactional data entities of an organization (also called reference data). MDM provides processes for consolidation, quality assurance, and distribution of such data throughout a company to ensure consistency and control in the ongoing maintenance and use of this information. Discover the benefits of an MDM system. Read More
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

examples of correspondence  Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution Company Overview SugarCRM is a relatively young company hoping to be the sweet spot on the menu of CRM solutions. Based in San Jose, California (US), the company was founded by John Roberts, Clint Oram, and Jacob Taylor, who brought skills from their backgrounds with E.piphany, BroadVision, Baan, and IBM to the company. SugarCRM provides a number of CRM products, which are based on its open source core product, Sugar Sales . The Read More
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