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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 examples statistics real life


CRM Buzzwords and Trends for 2009
Customer relationship management (CRM) is more than a technology. It’s a business strategy that aims at identifying customers and their needs and then creating

examples statistics real life  more. Here are some examples of what analytics can provide. Sales customer sales analysis sales analysis by salesperson sales analysis by sales region sales analysis by product group statistics of all customer visits creation of sales forecasts Marketing and Service reports on how well your marketing programs are doing multichannel campaign tracking statistics of all telephone calls made customer service response times #3 - Social Networking/Social Computing Everywhere you go these days, people are

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM) System RFI/RFP Template

Content Authoring, Content Acquisition, Content Aggregation, Output and Content Presentation, Workflow Management, Version Control and Management, Development Tool Technical Architecture, Portal Support, Document and Records Management, Search and Indexing Management, Security Management, Digital Asset Management, Reporting and Statistics Management, Performance, Backup, and Recovery, Product Technology 

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It’s About Process (or the Ability to be Responsive) -- Part IV


Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here. Other Real Life ResponsAbility Use Examples In addition to the examples described in Part III, another example of the ResponsAbility software in use can be found in Grayhill

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Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2


This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share

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Data, Data Everywhere: A Special Report on Managing Information


The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult enough. Analyzing it, to spot patterns and extract useful information, is harder still. Even so, this data deluge has great potential for good—as long as consumers, companies, and governments make the right choices about when to restrict the flow of data, and when to encourage it. Find out more.

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Talent (Human Capital) Management and Sports? Sign Me Up, Please! - Part 1


Sure, by now most of us have heard about the importance of strategically managing talent and human capital, but how many of us are convinced that companies truly buy into those lofty concepts in droves? Some of us will even have read McKinsey’s now classic study from the late 1990 that coined the term “the war for talent.” In other words, now in the new millennium, we find ourselves in the

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SAP HANA-Curing Cancer (for real), and More


At the recent SAPPHIRE NOW and SAP TechEd event in November, SAP announced the next-generation SAP HANA platform. TEC Principal Analyst P.J. Jakovljevic was there and brings you all the details in this TEC Report. Download the report to get the latest developments to SAP HANA and how this platform can help companies gain insights into their business in real time, and may even help healthcare organizations cure cancer.

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Why Life Sciences Companies Should Engage on Social Media


While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a social media engagement program.

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Real-time Shop Floor Integration, Simplified (with ERP)


As a demand-driven manufacturer, you know how crucial up-to-date information is. But when shop floor data is collected with pen and paper, then transferred manually to multiple databases that aren’t always connected, you risk having your data uploaded after it’s needed. Enterprise resource planning (ERP) solutions can ease data integration. But first, separate the myths from the facts of bridging ERP and the shop floor.

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Case Study: Real Estate Industry


Consultant Paul Mitnick chose the Training Partner learning management system (LMS) to help a real estate firm consolidate its learning management program. In addition to a breakdown of the steps involved in his LMS software selection process, you’ll also discover how the LMS implementation went—including the testing and timing involved in ensuring that all data was in the new LMS before it was accessed by users.

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Manufacturer's Nirvana -- Real-Time Actionable Information


How many ERP vendors, including the largest ones, have natively built-in real-time production monitoring, warehousing management, time and attendance capture, and complete quality management systems?

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