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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 excel police dispatch spreadsheet


Proactive Dispatch in Field Service Exception Management for an Effective Mobile Workforce
In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you

excel police dispatch spreadsheet  field service exception management, mobile workforce management, ViryaNet,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Linux and Open Source IT Services (Excel Format) RFI/RFP Template

OS and Application Services, Support Services, Consulting, Implementatation, and Reselling, Migration and Version Maintenance Services, Customization Services, Development Services, Security Services, License Support and Applicability, Training and Community Participation, High-Level Market Characteristics 

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Case Study: Fibrelogic Pipe Systems


Established in 2002, Fibrelogic is now Australia’s leading fiberglass pipe company. Recognizing that its spreadsheet-based systems—for everything from inventory management to financials—were delaying month-end reporting, the company implemented the PRONTO-Xi enterprise resource planning (ERP) system. Learn how the new system helped Fibrelogic access information for strategic decision making and improve customer service.

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Ventyx Service Suite


The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency. Dispatch automates routine orders and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.  

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S2 Suite


ServicePower’s suite of field service solutions includes work order management, scheduling and third-party dispatch, parts and inventory management, warranty claim processing and payments, and mobile field activity management. The ServiceScheduling optimization functionality employs an artificial intelligence–based algorithm that allows organizations to allocate jobs to the appropriate technician and create optimized routes. ServicePower can deliver its offering to any industry, including the following: appliances and consumer electronics, insurance and extended warranty, HVAC, charity, food service, alarms and security, retail, and utilities. The solution can be deployed both on premises and in the cloud.

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Vendors Harness Excel (and Office) to Win the Lower-end of Business Intelligence Market


Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise system may find a viable option in Excel-based BI and analytics tools that leverage add-in applications from vendors.

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IBM Cognos Express: Easy BI?


On Monday, IBM gave me a sneak peek of its new business analytics software tool for midsized clients. The name of the new product is Cognos Express, and IBM’s press release says it’s an “all-in-one business intelligence and planning solution designed specifically for midsized clients.” Designed and priced for midsized companies and derived from the original IBM Cognos software

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OutlookSoft Case Study: United Pipe & Supply


Wholesale distributor United Pipe & Supply had a problem. Its use of standard Excel spreadsheets for reporting and budgeting was time-consuming, expensive, and dysfunctional. The company was losing control over content and reliability, simply unable to produce something as simple as profit/loss statements for multi-branch business units. Its ability to grow was hampered. United Pipe & Supply needed to change.

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Who’s Got the Better Windows Office Suite? Corel or Microsoft?


There is no one correct answer, both desktop office suites excel in specific areas and pale in others. The contents of this note target the generic corporate office employee who makes heavy use of a word processor, medium use of spreadsheets, and limited database and/or web development.

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Project Portfolio Management: Leveraging the Microsoft Platform to Reduce TCO and Maximize ROI


A common pain many business managers experience is the proliferation of spreadsheet-based reports and tracking. Disconnected or manually integrated systems, unapproved data, and wild e-mail exchange leads to an environment that is ripe for errors, fraud, and control weakness. Employing a system that works in conjunction with legacy systems, and provides policy and rule-based time and expense entry with audit support capabilities can ameliorate the pain and create a compliance-enabled environment.

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Zemeter Scheduler Enables Mozzarella Fresca to Optimize Time-sensitive Manufacturing Schedule


For cheese producer Mozzarella Fresca, producing multiple products was a scheduling challenge, and it needed a solution that could do more than Excel-based tools. The Zemeter Scheduler solution was able to add 15 percent capacity by optimizing scheduling processes. In fact, from molding to packaging, Zemeter Scheduler increased efficiency without Mozzarella Fresca needing to invest in new equipment.

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Skelta BPM


Skelta BPM is an enterprise business process management and advanced workflow software product providing enterprises with a strong and collaborative platform to automate the sequence of human, system and document centric activities required to complete specific business goals. The core components of Skelta BPM includes graphical and intuitive process designer, flexible forms designer, robust workflow engine, secure enterprise console to manage and administer multiple business processes, multiple task dispatch patterns including iOS devices and connectors to existing technologies such as BizTalk, SharePoint, InfoPath, Microsoft SAP LOB adaptor etc.    

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