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Software Functionality Revealed in Detail
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 exchange server service


Microsoft Releases Preview of Exchange Server 2000
Microsoft Corp announced the availabilty of Exchange 2000 Server Beta 3, the messaging server previously code-named Platinum. The product will be distributed

exchange server service  Releases Preview of Exchange Server 2000 Event Summary Atlanta Oct. 4, 1999 Today at the fourth annual Microsoft Exchange Conference, Microsoft Corp. announced the availability of Microsoft Exchange 2000 Server beta 3, the message and collaboration server previously code-named Platinum. Beta 3, a prerelease version of the product designed for testing and evaluation by customers and partners, will be distributed to conference attendees and will be publicly available from the Microsoft Web site

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » exchange server service

Intel Small Server Market


Who are the key players in the market segment of Intel small servers? What are the strengths and weaknesses of each, and when is one more appropriate than another?

exchange server service  Small Server Market Intel Small Server Market R. Krause - May 31 , 2000 Market Overview The Intel-based Server (also known as PC Server ) marketplace is encompassing an increasingly broad range of uses, functionality, and performance. Within this large market there are a number of smaller markets or segments based on such things as applications (e.g., Web serving or messaging) and functionality of the server itself (general purpose server vs. server appliance). The most common way of segmenting the Read More

Intel Server Trends


The Intel-based server market is one of the most hotly contested segments in the industry. What are the key trends in this market, and what will they mean to users, vendors, and the products themselves?

exchange server service  on workgroup servers in exchange for the higher margins (typically 35+%) delivered by the high-end servers. In essence, manufacturers view the low-end servers as a necessary evil. Product As more applications get consolidated onto large servers, tuned performance will increase in importance. This does not mean each box will be individually tuned . Rather, it means that manufacturers will increasingly review the application load and type anticipated by the user, and provide a pre-packaged system that Read More

Lucent's Octel for Microsoft Exchange


Lucent's Octel unified messenger uses a text-to-speech conversion engine for transmitting e-mails over a standard telephone line.

exchange server service  supported with the Microsoft Exchange Server messaging system due to development costs. Over the next 2-5 years, Lucent will release a Unified Messenger for Lotus Notes and the leading flavors of Linux and Unix (probability 95%). Lucent will also improve the OCR engine, by partnering with an OCR company such as Xerox in order to provide accurate porting of facsimile and attachment data to the text-to-speech engine (probability 95%). Product Strengths Lucent's Unified Messenger product is useful for any Read More

Microsoft Exchange 2000 Merits Cautious Optimism


The biggest Exchange 2000 issue is not technology, but detailed and structured planning.

exchange server service  Cautious Optimism Product Background Exchange Server 2000 is, at its base level, an e-mail server targeted at the messaging needs of both large and small corporations. The initial release of Exchange was a solid first step into the corporate messaging environment, but fell short in several strategic architectural needs, including its information store, or database. Exchange 4.0 had an unexpected storage limitation of 16GB, which caught many systems integrators and administrators off guard. Another Read More

Internet Security and Acceleration Server


Microsoft Internet Security and Acceleration (ISA) Server is a multilayer enterprise firewall and Web cache that helps provide secure and fast Internet connectivity. Microsoft intends its ISA Server to be optimized for application-layer defense, networking on a virtual private network (VPN), stateful packet inspection, and secure publishing. ISA Server functions as a Web proxy and cache for customers that need to improve performance or save network bandwidth resources.  

exchange server service  Security and Acceleration Server Microsoft Internet Security and Acceleration (ISA) Server is a multilayer enterprise firewall and Web cache that helps provide secure and fast Internet connectivity. Microsoft intends its ISA Server to be optimized for application-layer defense, networking on a virtual private network (VPN), stateful packet inspection, and secure publishing. ISA Server functions as a Web proxy and cache for customers that need to improve performance or save network bandwidth Read More

Ventyx Service Suite


The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency. Dispatch automates routine orders and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.  

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Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

exchange server service  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More

Service-now.com


PDG Group Model974

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Identify and Leverage Your Existing Service Life Cycles


Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

exchange server service  IBM,service management,managed services,it service management,service management it,service management software,business service management,field service management,it managed services,itil service management,service level management,service management operations,it management services,it services management,service desk manager Read More

Sky Field Service Management Certification Report


Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known benchmarks. What differentiates Sky from other FSM products is that it is not a proprietary solution and therefore it allows clients who have expertise in Microsoft Dynamics XRM platform to customize the product themselves without going back to the vendor. Download the Sky certification report now for product analysis and in-depth analyst commentary.

exchange server service  FieldOne,Sky,field service solution,field service management,FSM solution,Microsoft Dynamics XRM Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

exchange server service  EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. Read More

Service Parts Planning RFI/RFP Template


Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology

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Generating Revenue from Service


A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

exchange server service  sell new products, parts exchange, or contract extension. The one certainty is that they will sell whatever brings the highest commission. This is not a risk if the commission structure is effective and designed to drive the right behavior, but, in some cases this is not so and sales, in true terms, can drop, but the full sales commission will still have to be paid out. In the best case the account team will review the client with the following departments: The Commercial group : to examine the existing Read More

Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

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