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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 experience certificate samples pdf


Cincinnati Zoo Improves Customer Experience, Operations with IBM Business Analytics
By using IBM Cognos business intelligence, Cincinnati Zoo and Botanical Garden has completely revolutionized its business operations, increased revenues, and

experience certificate samples pdf  Zoo Improves Customer Experience, Operations with IBM Business Analytics By using IBM Cognos business intelligence, Cincinnati Zoo and Botanical Garden has completely revolutionized its business operations, increased revenues, and improved customer service and loyalty. With IBM Cognos Mobile, its key decision makers can now receive and interact with insights on the business from anywhere in the zoo.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Automating the Exemption Certificate Lifecycle


Savvy finance and IT leaders are delivering business value by implementing exemption certificate management (ECM) software to automate the collection and management of certificates and integrating this software with their ERP/billing and tax decision software. The most powerful ECM solutions can handle the collection and management of certificates in direct, retail, e-commerce, POS, and tele-sales channels simultaneously and in real time. By connecting these systems, each is able to share critical data needed to reduce non-taxed transaction audit risk, increase staff productivity, and improve the exempt customer purchase experience.

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Customer Experience Management: Accelerating Business Performance


Do you spend all your time chasing new customers instead of taking care of the ones you already have? Most customer relationship management (CRM) projects focus on customer relationships but fail to address customer experience as a loyalty driver. In part two of a two-part series, learn about best practices recommended by customer experience management (CEM) experts, and how they can help you improve long-term loyalty.

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Improving the Candidate Experience for Recruitment: Why First Impressions are Everything


In today's job market, the pressure is on when it comes to planning for a positive candidate experience. Job seekers are more vocal than ever, openly posting their job search experiences throughout their social networks. Therefore a positive candidate experience can generate highly beneficial word-of-mouth, while a bad experience can damage your company's reputation and make others less likely to apply.

Read this guide to discover how you can provide an engaging recruitment experience while uncovering the best talent with the right skills.

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CopyFILE Plug-in: Content Distribution Using PDF Files


Supplemental product or technical data is typically delivered separately from the information contained within portable document format (PDF) files. This can make it difficult for users to locate the additional content for download. With the CopyFILE plug-in application, however, companies can integrate supplemental product information by using links within a PDF file—thus allowing content to be easily distributed.

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How to Create a Unique Shopping Experience, Part 3: Inspiring the Customer


Customer buying decisions are often affected by “inspiration”—an emotional state that separates a casual browser from an engaged customer. Successful retail merchandisers select products and promote them in ways that lure prospects into the selling environment. But what are the elements of an ideal selling environment? How can you create one? And how can you tell if it’s working? Learn more about how to inspire customers.

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The Starter PKI Program: How to Get the Time-saving Convenience of a Multiple Digital Certificate Account


Some companies need to secure multiple domains or host names for their Web sites. The Starter PKI program from thawte provides a system that enables the purchase and renewal of multiple secure socket layers (SSLs) and code signing certificates. Cut the red tape involved in adding domain names: find out how The Starter PKI Program works, as well as how to enroll, the costs involved, and how it can benefit you.

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A Step-by-step Guide to Securing Your MS IIS Web Server with a Digital Certificate


You have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install, and use a digital certificate from thawte with your MS IIS, and ensure efficient management of encryption keys and digital certificates with best practices. Learn how you can address online security issues to build the confidence of your customers.

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Manhattan Associates at NRF 2014—Improving the Omnichannel Experience


At the 2014 National Retail Federation (NRF) Annual Conference, Manhattan Associates showcased a comprehensive set of capabilities for executing on the promise of omnichannel commerce, using the retail store as a focal point. Find out what this means for retailers in P.J.'s blog post.

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Enriching Your Customer Experience with Proactive Customer Communications


Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty.

Highly personalizing PCC is key in making it effective and relevant to the customers it needs to reach. This white paper looks at key factors that drive the use of PCC services, such as using varied communications channels, and preference management.

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IT Trends Lead SAP to More Precise Customer Experience Offering


Many enterprise software events that I have recently attended have discussed the intersection of the following forces and IT trends: cloud computing, the benefits and caveats of which have been talked about ad nauseam, but the major premise is remote access for users via a mere Internet connection the so-called big data explosion in terms of volume, variety, and velocity (thus sometimes even

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