Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition. At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie.
Namely, on March 23, 2009,
extensible business processes
that end, flexible, self-expanding extensible markup language (XML )-based data structures make it easy to capture whatever data, attachments, images, or other content may be appropriate, so that users can always have the right information at hand. Web services , e-mail notifications, and so on are all treated through a common software architecture , to ensure that processes designed for one particular channel can be leveraged in a multi-channel environment. The second “R” stands for route . To that