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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 external factor analysis chart


A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality

external factor analysis chart  open internal windows, launch external applications, execute automated triggers, and launch other workflows. An Innovation: Organograms Surado users can create or view unlimited organizational charts (the Surado Organogram). With this feature, users can see the traditional hierarchy view of the parent company, accounts, departments, and contacts, in addition to the organizational charts belonging to their customers. The Organogram provides the ability to display contacts within the organization, as well

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Regulatory and Compliance

Regulatory compliance covers the requirements for ensuring products and their associated materials comply with both external and internal rules and regulations. It covers regulatory and requirements needs, as well as product related components of environmental health and safety (EH&S). 

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The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects


Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key decision makers in operations, IT, and finance—as well as the executive team and the board of directors—to see value in the proposed WMS. But how can you improve your chances of getting management approval? Discover five strategies for information-gathering and approval.

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Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

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How Does Your ERP System Architecture Address Change?


In today’s competitive market, businesses are living in a constant state of change—especially in the services sector, which has to contend with a more fluid “people resource” factor. Yet most installed ERP solutions are falling short. Why are nearly half of all businesses essentially blowing their annual ERP budgets to support change? And what are software vendors doing about it? Find out now, in TEC’s 2008 Market Comparison Report.

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Talent Management: The New Business Imperative


Studies and statistics suggest that, because of demographic trends, companies will soon face a shortage of talent. In response, many companies have begun adopting processes and tools to more effectively recruit, retain, and develop talent. At the top of the list are human capital management (HCM) and talent management systems. Find out how these new technologies can help your company survive the coming talent crunch.

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Customer Relationship Analysis Firm Extends Reach


thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect thinkAnalytics’ software to make a difference to its customers?

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Phone System Comparison Chart


This Phone System Comparison Chart compares over 74 phone systems by 34 brands for small to big businesses. This chart also compares private branch exchange (PBX) and business voice over Internet protocol (VoIP) systems to help you make an educated comparison of your options. This analysis is presented in an Excel spreadsheet so you can add information to suit your analysis and presentation needs.

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Role of In-memory Analytics in Big Data Analysis


Organizations today need to handle and manage increasingly large volumes of data in various formats and coming from disparate sources. Though the benefits to be gained from analysis of such big data are immense, so are the inherent challenges, including need for rapid analysis. In his article, TEC BI analyst Jorge García discusses how in-memory analytics helps address these challenges and reap the benefits hidden in big data.

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PCI Compliance Cost Analysis


The Payment Card Industry Data Security Standard (PCI-DSS) was created by credit card companies to protect cardholder data, ensuring that merchants and service providers maintain the highest degree of information security. However, many retailers are still questioning its effectiveness and necessity in light of the high cost of compliance. Read this white paper to find out what this cost really means for your organization.

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UNSPSC for Better Spend Analysis


The UN Standard Products and Services Code (UNSPSC), the global product and services classification standard, has been revolutionizing purchasing and supply management across the world. Whether you’re deliberating on the need for a common product and classification standard for your company, or an advanced UNSPSC adopter, revisiting the basics can help you improve your purchasing and supply management processes.

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UltiPro : Core HR Competitor Analysis Report


This knowledge base on human resources management systems affords clients the opportunity to rapidly determine their criteria for management and employee personnel tasks. Its extensive criteria include benefits and payroll management, employee self service, data warehousing, and health and safety requirements.


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