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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

f b standard operating procedure  companies understand the strategic significance their Services business has on customer retention & loyalty and the opportunity to provide high margin revenue growth - particularly in down product cycles. Source : Oco, Inc Resources Related to Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards : Performance Indicator (Wikipedia) Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards Account Management is also Read More
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Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
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Documents related to » f b standard operating procedure


CC&B for the Telecommunications Industry RFI/RFP Template
CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and

f b standard operating procedure  B for the Telecommunications Industry RFI/RFP Template CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements Read More
Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

f b standard operating procedure  solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More
D&B
D@B is a data provider that delivers customer, prospect, and supplier information collected from 30,000 sources. The D@B database uses the DUNSRight Quality

f b standard operating procedure  customer, prospect, and supplier information collected from 30,000 sources. The D&B database uses the DUNSRight Quality Process, which eliminates duplicate contacts and points out companies that are involved in tight collaborations. Records include company firmographics, with financial, industry, and multichannel contact information. The information is aggregated and monitored by industry-specific business analysts. The database contains about 130 million active companies. Read More
Impuls 5
The Impuls 5 system is an integrated company management support package, compliant with the MRP II/ERP standard. Designed for medium and large manufacturing,

f b standard operating procedure  MRP II/ERP standard. Designed for medium and large manufacturing, trade, and service companies, Impuls 5 includes applications that support capital, personnel, logistics, production, customer relationship management (CRM), and document flow management. Using Impuls 5, authorized users can access up-to-date information about all internal organizational processes. Impuls 5 is suitable for multidivision enterprises, and is modeled on the economic processes used by companies operating in Poland. Its modular Read More
Sage 100 Standard ERP for Distribution ERP Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of distribution solutions in TEC's enterprise resource planning

f b standard operating procedure  100 Standard ERP for Distribution ERP Certification Report Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of distribution solutions in TEC's enterprise resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More
Response Management: Rapid Response to Change Drives Improved Operating Performance
Increasingly, success depends not only on how fast manufacturers can act, but how fast they can react@and the effectiveness of the actions they take. But fast

f b standard operating procedure  Change Drives Improved Operating Performance Response Management: Rapid Response to Change Drives Improved Operating Performance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1995, Kinaxis? delivers an on-demand supply chain management service that enables customer-focused companies to achieve breakthroughs in operations performance and customer satisfaction by building better plans and rapidly and more profitably Read More
myStaffingPro Applicant Tracking System
HR Services, Inc.'s myStaffingPro is a web-based applicant tracking system. The standard solution system features applicant, administrative, and user

f b standard operating procedure  Applicant Tracking System HR Services, Inc.'s myStaffingPro is a web-based applicant tracking system. The standard solution system features applicant, administrative, and user functionalities. Applicant functionalities include status and duplicate checking; integrated online application; live chat, e-mail, and telephone support; resume collection; and security. The administrative module allows HR personnel to build a job description library; create paper applications online; establish an Read More
Sage 100 Standard ERP
Sage 100 ERP (formerly Sage ERP MAS 90 and 200) is a comprehensive business management suite for midsize and smaller distributors and manufacturers looking

f b standard operating procedure  ERP Sage 100 ERP (formerly Sage ERP MAS 90 and 200) is a comprehensive business management suite for midsize and smaller distributors and manufacturers looking to streamline operations in a cost-effective, accessible, and secure way. Sage 100 ERP goes beyond simple accounting packages, offering a broad selection of integrated, feature-rich modules, in-depth capabilities, and services in the cloud. The modular design provides the flexibility to choose the functionality and platform that best suit current Read More
Protecting Virtual Servers with Acronis True Image
While virtualization technology can simplify server management and reduce operating costs, in production environments it presents a disaster-recovery challenge.

f b standard operating procedure  While virtualization technology can simplify server management and reduce operating costs, in production environments it presents a disaster-recovery challenge. The problem: simply backing up a host server doesn’t always ensure that data within virtual machines is recoverable. With Acronis’s True Image, IT managers can rest assured their data, settings, applications, and operating systems are protected against disaster. Read More
Secure Transport of EDI and XML for Trading Exchanges
IPNet Solutions adds support for the AS2 security standard to its product suite. IPNet builds products to link marketplace partners who use different data

f b standard operating procedure  Transport of EDI and XML for Trading Exchanges Secure Transport of EDI and XML for Trading Exchanges D. Geller - August 3, 2000 Event Summary IPNet Solutions, Inc. specializes in solving the dirty little secret of e-commerce: having different data formats at different partner sites is a significant barrier to business success. IPNet's software provides a hub through which messages to and from partners and the exchange pass; inside the hub IPNet's products do all the necessary translations and data Read More
Asset Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises
Top performers optimize their assets. It’s true in any field—sports, the arts, and business. Yet in business, optimizing performance of capital assets often

f b standard operating procedure  Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises Asset Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Infor makes business software better. Infor EAM Business Edition is a web-based enterprise asset management solution, enabling mid-size enterprises to control asset-related functions Read More
The move to IFRS and XBRL
IFRS is an accounting standard dealing with global financial reporting. XBRL is an electronic language describing financial data according to global standards

f b standard operating procedure  move to IFRS and XBRL IFRS is an accounting standard dealing with global financial reporting. XBRL is an electronic language describing financial data according to global standards. This article describes why IFRS will displace GAAP in the US and the link between IFRS and XBRL. The move to IFRS and XBRL Why are governments moving to International Financial Reporting System (IFRS) and extensible business reporting language (XBRL)? The advent of the Internet (circa 1980) resulted in global communication Read More
Leveraging IT and Electronic Discovery Technology to Meet the Expected Challenges Posed by Recent Changes to the Federal Rules of Civil Procedure
When it comes to electronic discovery, the process of producing digital information as part of a legal matter, ignorance is no longer bliss. An overarching

f b standard operating procedure  Recent Changes to the Federal Rules of Civil Procedure When it comes to electronic discovery, the process of producing digital information as part of a legal matter, ignorance is no longer bliss. An overarching requirement is the need for organizations, especially general counsel, to comprehend what information it has, and where. This insight can prove invaluable as parties negotiate conditions of discovery and prepare strategies in support of litigation. Read More
A Guide to Web Testing Using Kentico CMS 7
If you've ever wondered why your digital marketing efforts haven't panned out, the fault may be in your lack of testing. There are two basic forms of testing

f b standard operating procedure  Using Kentico CMS 7 If you've ever wondered why your digital marketing efforts haven't panned out, the fault may be in your lack of testing. There are two basic forms of testing used in digital marketing analysis, and both have something to offer any individual or company looking for the best way to sell their products or services. Read this white paper from Kentico to find out more about A/B and multivariate testing and how they can help your marketing strategy, as well as how digital testing functions Read More

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