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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 facebook business comments


Social Networks That Boost Your Business
Companies are beginning to accept Web 2.0 as part of their communication, information sharing, and collaborating activities. Find out why this trend is being

facebook business comments  Applicability Facebook Personal Use: Facebook enables you to connect and share with the people in your life. Users can join networks organized by city, workplace, school, and region to connect and interact with others. People can add friends, send them messages, and update their personal profiles to notify friends about themselves. Business 2.0 Use: Large organizations can connect all of their employees, or members, with Facebook. Some are finding an added advantage of using an internal, secure version

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Performance Management

Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.  

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Social Media and Customer Experience Feedback


Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves, "How can we tap into the power of this new method of communication to improve our business and the experiences we provide our customers?"

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Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

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Can Mzinga Really Make You OmniSocial?


According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi “some six or seven years ago.” But before being social customers, we are social media users—we use Facebook, Twitter, create blogs and comments on Web sites, and sometimes we can even integrate some of these tools and make them work

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SAP to Acquire Ariba, Expand Cloud Presence - First Impressions


SAP and Ariba apparently have good poker faces, since during their recent user events, AribaLIVE 2012 and SAPPHIRE NOW 2012, there was no inkling of this development. At first glance, this is a good fit, as a plethora of large SAP customers use both Ariba Network and Ariba’s procurement, sourcing, contract management, e-invoicing, etc. software (in fact, in the early 2000s, the name Ariba was

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Creating Business Value through Location-based Intelligence


Despite growth in online and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and surprising insight in relation to the location of events, transactions, and behaviors, enabling informed business decisions for increased operational efficiencies, revenue growth, etc. Know the value of location within both operational and analytical applications.

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SAP BusinessObjects Edge Business Intelligence: Business Performance Management Competitor Analysis Report


Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.

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Business Intelligence Portal (BI Portal) : Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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Buyer’s Guide to Business Phone Systems


Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process.

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How SMEs Can Tap into Real-time Business Intelligence


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BOARD Certifies Its Unique Business Intelligence/Business Performance Application with TEC


BOARD International provides a unique application, comprising an original mix of business intelligence, business analytics, and enterprise performance management capabilities—all within a single platform. TEC BI Analyst Jorge García describes the originality and user benefits of the BOARD Management Intelligence Toolkit.

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