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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 faq knowledge base


Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

faq knowledge base  Balanced Business Web | FAQ Balanced Business | FAQ Balanced Business Systems | FAQ Balanced Business Program | FAQ Balanced Business Accounting | FAQ Balanced Business Scorecard | FAQ Balanced Business Services | FAQ Balanced Business Advisors | FAQ Balanced Insight Business | FAQ Business Balanced Budget | FAQ Balanced Sectoral Business | FAQ Balanced Business Solutions | FAQ Balanced Business Partners | FAQ Life Balance Business | FAQ Well Balanced Business | FAQ Promotes Balanced Business | FAQ

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM)

This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. 

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

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Microsoft Throws .NET At SMEs, With CRM As Bait


While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space, no one can be sure that its appetite will remain in check for very long.

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Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations


The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?

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Supporting Teamwork by Abridging Departmental Silos (and All That in a Cloud)


According to the adage “When one door closes, another one opens,” there are opportunities and unfulfilled customer needs even in this dour economic environment. Rather than hiding in a cave and waiting for the calamity to pass, some creative business software companies and individuals have been coming up with new value propositions to solve real problems for their customers. Perhaps

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Bigfoot CMMS: CMMS – EAM Competitor Analysis Report


The EAM knowledge base is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This knowledge base includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices.

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Infor SunSystems: Financial Packages Competitor Analysis Report


This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system.

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Agile PLM: Product Lifecycle Management (PLM) Competitor Analysis Report


This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases.

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Meridian Global LMS


Meridian Global LMS is an online learning and knowledge management platform that integrates courseware delivery, administrative reporting and documentation, knowledge mapping, competency management, collaboration tools, knowledge capture, and performance management. Meridian Global LMS is compliant with industry standards, such as Aviation Industry Computer-based Training Committee (AICC) and Sharable Content Object Reference Model (SCORM) standards, allowing the seamless integration of commercial off-the-shelf courseware libraries as well as custom content.   Meridian Global LMS is the company's flagship product. In 2008, members of the eLearning Guild rated Meridian as the learning management system (LMS) easiest to use, by users and administrators alike.   Meridian Global is an all-in-one suite of enterprise learning management tools, including   .NET platform—Meridian Global is built on the Microsoft .NET platform, allowing for multiple advantages. The single biggest benefit of using a .NET LMS is the ability to build smaller, simpler applications that can easily integrate with existing or legacy systems. research—Meridian Global contains a search engine that enables a student to search the entire knowledge repository at the learning object level. collaboration spaces—Virtual team rooms provide collaboration areas with document and presentation sharing, blogs, a team calendar, and e-mail management tools. broad knowledge capture—The knowledge repository provides access to learning opportunities extending far beyond classroom-based course offerings, computer-based training, and online learning. The knowledge repository captures, categorizes, and catalogs knowledge assets, including courseware, simulations, job aids, subject matter experts, lessons learned, and references—all at the learning object level.   Meridian Global is designed with the following features: e-commerce for the purchase and sale of learning materials configurable interfaces based on user preference multiple supported languages, including Chinese, English, French, Portuguese, and Spanish multilingual interfaces role-based custom user experience tag groups, peer contacts, and content favorites search feature and calendar for finding courses and scheduling training The company also offers Meridian Anywhere 3.0, a desktop application that allows organizations to deliver SCORM-conformant content without connectivity to the organization's LMS.      

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InfiniteKM: Knowledge Management for Sales Channels and Contact Centers


InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and optimally. The platform has been developed by Infinite Media, and has evolved over the 15 years of experience the vendor has amassed working with some of the best-known brands in the world, such as Xerox, GE Mabe, ScotiaBank, John Hancock

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A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

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