Home
 > search for

Featured Documents related to »  faq knowledge base


Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

faq knowledge base  Balanced Business Web | FAQ Balanced Business | FAQ Balanced Business Systems | FAQ Balanced Business Program | FAQ Balanced Business Accounting | FAQ Balanced Business Scorecard | FAQ Balanced Business Services | FAQ Balanced Business Advisors | FAQ Balanced Insight Business | FAQ Business Balanced Budget | FAQ Balanced Sectoral Business | FAQ Balanced Business Solutions | FAQ Balanced Business Partners | FAQ Life Balance Business | FAQ Well Balanced Business | FAQ Promotes Balanced Business | FAQ Read More
Product Lifecycle Management (PLM)
This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » faq knowledge base


Microsoft Throws .NET At SMEs, With CRM As Bait
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space, no one can be sure that its

faq knowledge base  base, Frequently Asked Questions (FAQ), visibility into open customer call inquiries, and a storefront that provides order visibility through integration with Great Plains' products. It does not take a genius to realize that over time and with these features in place, the MS CRM product might appeal to the more sophisticated prospects as well. MS CRM should offer better Total Cost of Ownership (TCO) due to the native integration to the Microsoft technology pile and the rest of the Great Plains product Read More
Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may

faq knowledge base  base, Frequently Asked Questions (FAQ), visibility into open customer call inquiries, and a storefront that provides order visibility through integration with MBS' products. Thus, the competition from Microsoft is likely to immediately affect the prominent players in the lower-end of the market, including FrontRange (the GoldMine product), Best Software (the ACT! and SalesLogix products), Epicor Software (the Clientele product), Multiactive Software (the Maximizer Enterprise products), Interface Software Read More
Servigistics and MCA Solutions Join Forces on


faq knowledge base  prepared Frequently Asked Questions (FAQ) page . In addition, both vendors were described in in-depth TEC articles in 2011, respectively entitled  “What’s New at MCA Solutions?”  and  “A Leader in Service Management Tackles Multi-Dimensional Growth.” The Merger Rationale It appears that Servigistics came out of its “Super Tuesday” as the undisputed frontrunner in the SPP/O space. MCA was the major spare parts multi-echelon inventory optimization (MEIO) specialist competitor and a thorn Read More
Supporting Teamwork by Abridging Departmental Silos (and All That in a Cloud)
According to the adage “When one door closes, another one opens,” there are opportunities and unfulfilled customer needs even in this dour economic environment.

faq knowledge base  one see the product’s FAQ page here . But while TeamSupport is focused on solving customer service issues for technology companies, ApprovalTrack is a much broader solution that is applicable to almost any organization. This trait is both a blessing and a curse. On one hand, the opportunities for ApprovalTrack are virtually unlimited. On the other hand, Muroc will need a much more expansive marketing approach for this product. Competition is also much broader and coming from many directions, not Read More
The Power of Knowledge -- Knowledge is Power (Part 2)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

faq knowledge base  Power of Knowledge -- Knowledge is Power (Part 2) Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite . One such broad SSM suite has been offered by Servigistics . Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM , is designed to meet the requirements of the technical service organizations that manage complex problem Read More
Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers
The clock is ticking for Canadian manufacturers to come up with a solution to the ongoing loss of knowledge capital. Natural employee attrition, such as

faq knowledge base  the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers TEC's solutions, which include research comparison reports selection tools consulting services are driven by its powerful analysis engine, eBestMatch.TEC knowledge management strategies designed to help manufacturers stem the loss of organizational knowledge capital. Source: Technology Evaluation Centers Resources Related to Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers : Knowledge Capital Read More
Getting Past Third Base with Your Consultant
You have a consultant booked. The booking is for the installation of and training on a new system, or perhaps an upgrade or augmentation of an existing system

faq knowledge base  Past Third Base with Your Consultant You have a consultant booked. The booking is for the installation of and training on a new system, or perhaps an upgrade or augmentation of an existing system. There are several techniques that will enable you to reap maximum return on this investment, and they start long before you first clap eyes on your consultant. Here’s a scenario: you’re reasonably happy with the out-of-the-box reports your system spits out, but you want more from them. You could pay yo Read More
Infor SyteLine: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

faq knowledge base  SyteLine: Financial Packages Competitor Analysis Report This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More
Evaluating Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and

faq knowledge base  Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations TEC Selection Uses Knowledge Bases Thus, we beg to differ that certain selection service providers' (including TEC's) methods are archaic but they rather save time and cost, while taking care of the functions and features inventory management. To that end, TEC released a number of knowledge bases (KBs), accessible through its evaluation centers Read More
Pronto Xi Dimensions: Supply Chain Management (SCM) Competitor Analysis Report
Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management,

faq knowledge base  Xi Dimensions: Supply Chain Management (SCM) Competitor Analysis Report Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. Read More
PBS5: CMMS – EAM Competitor Analysis Report
The EAM knowledge base is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management

faq knowledge base  CMMS – EAM Competitor Analysis Report The EAM knowledge base is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This knowledge base includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management Read More
Infor M3: Supply Chain Management (SCM) Competitor Analysis Report
Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management,

faq knowledge base  M3: Supply Chain Management (SCM) Competitor Analysis Report Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others