Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.
faqs in sap
online frequently asked questions (FAQs) facilities, newsletters, etc. Online content might provide a variety of useful elements, including user and technical documentation, product enhancement and support schedules, application use and deployment best practices, online communities, and other content. If some of these services are not tied to the agreement (for example, user groups), the value received is either of a knowable value, or it is questionable. The value of other (miscellaneous) services is