TEC Products

ERP Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=ERP Enterprise Resource Planning (ERP) Evaluation Center http://erp.technologyevaluation.com/ Enterprise Resource Planning RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=1

Project Management Communication: Developing a Plan (Part 2 Of 3) ...

... Project templates, an organizational change management plan, frequently asked questions (FAQs), and quality assurance (QA) documents and schedule should also ... blog.technologyevaluation.com/.../04/14/project-management-communication-developing-a-plan-part-2-of-3/ - 38k - 2008-04-14

Great Plains Taps The Web To Deliver Product Support

by L. Talarico ... Great Plains develops ERP and CRM applications aimed at the mid-market. ... eSupport has a number of features that make it more sophisticated than FAQs or a ... http:/.../Research/ResearchHighlights/eCommerce/2000/12/news_analysis/NA_EC_LJT_12_05_00_1.asp - 9k - 2000-12-05 Summary: Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains operational efficiency. Here s how Great Plains uses the web to augment its technical support services.

What Is the Value Proposition of Support and Maintenance?

by P.J. Jakovljevic ... changes to business processes (see research/ResearchHighlights/ERP/2007/02 ... at user conferences, online frequently asked questions (FAQs) facilities, newsletters ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/EV_ER_PJ_04_02_07_1.asp - 28k - 2007-04-02 Summary: Mature systems in any enterprise require an approach different from newer implementations to software support one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

The Lexicon of CRM - Part 2: From J to Q

by Randy Garland ... via the web, and may contain such items as Frequently Asked Questions (FAQs), known bugs ... It's that part of CRM packages that interact with ERP packages to get ... http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TU_CR_RGG_10_19_01_1.asp - 21k - 2001-10-19 Summary: C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

Impact Enterprise Suite Performance Management Solutions

... Corporate Web Site Product FAQs Features & Benefits of latest Version of the ... Initial Response Contract Award | Inland Empire Utilities Agency ERP | Inquiry RFP ... http:/.../D/9120/IMPACT-Enterprise-TM-Suite-of-Performance-Management-Solutions.html - 36k - 2008-03-24