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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 fastcomm communications


Interactive Intelligence Inc.
Interactive Intelligence is a global provider of contact center automation, unified communications, and business process automation software and services for

fastcomm communications  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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Zdesign for consumer products- CPLM for Defense


Zdesign connects participants in fashion product development organizations, and manages the time-critical communications between trading partners. It brings together members of product development teams from design, sourcing, manufacturing, sales, and marketing.   Zdesign is project-based, which parallels the basic work unit for all product development-driven companies and mirrors their activities. Product development teams can initiate projects online, invite members of their internal and external teams to participate and conduct all of their business activities and communications in one place, from anywhere, anytime.   Zdesign technology can be configured to interface with and support various IT systems including enterprise resource planning (ERP), supply chain management (SCM), product data management (PDM), and computer-aided design (CAD).    

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Minimize Customer Churn with Analytics


With IBM Business Analytics solutions for customer churn, communications service providers (CSPs) can understand sentiment and identify social influencers, analyze structured and unstructured content to predict the likelihood of churn, drive revenue through personalized offers and tailored bundles, and create new programs to attract new customers and boost average revenue per user.

fastcomm communications  customer churn, business analytics, CSP, communications service provider, customer sentiment, churn rate, IBM, predictive analytics, customer, big data, data mining, social media analytics Read More

IP Phone Features That Will Make Your Life Better


Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this hesitation—IP phones are often the highest cost component in migrating from a traditional system to VoIP. Learn how to identify the key features of IP phones and to ensure your employees can make proper use of them, so your employees’ working lives can be improved.

fastcomm communications  hybrid ip pbx,ip pbx,ip phones system,voip systems,wireless voip phone,telephone system,internet telephony,ip communications,voip Read More

EDI versus. XML--Working in Tandem Rather Than Competing?


Electronic data interchange (EDI), extensible markup language (XML) , and any other format are merely "semantics" and input streams for expressing data, and whether a transaction is transmitted in EDI format or XML is largely secondary to the fact that electronic document and data exchange is growing rapidly.

fastcomm communications  about electronic data interchange,advantages of electronic data interchange,benefits of electronic data interchange,data interchange,edi electronic data interchange,electronic data,electronic data collection,electronic data exchange,electronic data interchange,electronic data interchange definition,electronic data interchange process,electronic data interchange software,electronic data interchange standards,electronic data interchange system,electronic data interchange systems Read More

Introduction to QLogic InfiniPath InfiniBand Adapters


“The lower the communications latency, the faster the time-to-solution.” This truism, though logical and truthful, is only useful to IT managers if it is accompanied by suggestions targeting ways to reduce communications latency. But help is here: a single-chip application-specific integrated circuit (ASIC), optimized for communications patterns typically found in HPC applications, makes this truism ring truer.

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The XMPP Cloud: Building a Presence-enabled Infrastructure for Real-time Communication


This white paper describes how interdomain federation happens with the Jabber Extensible Communications Platform (Jabber XCP). If you’re a service operator, line-of-business manager, security professional, or application developer, we’ll help you understand the benefits and challenges involved in building communication "clouds" using real-time technologies such as extensible messaging and presence protocol (XMPP).

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How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization.

fastcomm communications  business intelligence software,microsoft business intelligence,telecommunications companies,software business intelligence,web analytics,business intelligence tools,adwords,google analytics,business intelligence jobs,business intelligence companies,business intelligence consulting,what is business intelligence,qlikview,business intelligence development studio,business intelligence tool Read More

United Business Media


United Business Media (UBM) provides marketing and communications services. UBM’s focuses include event organization, news distribution, advertising, and market research.

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The Container Store


The Container Store’s growing employee base rendered communications with employees, updating manuals, managing paperwork, and obtaining relevant benefits reports more time consuming and complex. Ultimate Software’s UltiPro Workforce Management solution streamlined the management of payroll and benefits, while reducing administration.

fastcomm communications  case,Ultimate,database,HR,communication Read More

Hummingbird Announces Extraction and Portal Strategy for ERP


Boston, October 25 /CNW-PRN/-Hummingbird Communications Limited (TSE:HUM,NASDAQ:HUMC), announced the immediate availability of Genio MetaLink for SAP R/3. MetaLink features drivers that enable organizations to extract and transform SAP data. This is the first product in their new ERP-related electronic business strategy. Hummingbird also announced the rollout of the Hummingbird Enterprise Information Portal, which will be available in December.

fastcomm communications  hummingbird communications,erp system,enterprise resource planning,apparel software,garment erp,hummingbird exceed 7.1,apparel plm,hummingbird exceed powersuite,hummingbird exceed 9.0,hummingbird exceed 8,exceed powersuite,exceed 9.0,hummingbird exceed powersuite 2007,hummingbird powersuite,hummingbird exceed 3d Read More

How to Choose Between VoIP and Unified Communications


Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations covering the full gamut of stakeholders to make an informed decision to deploy either VoIP or UC.

fastcomm communications  VoIP, unified communications, legacy telephony Read More

Voice over IP Reliability


We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet protocol (VoIP) has been, in some cases, justified. However, for VoIP the question now is not whether reliability can be achieved, but rather how much reliability you can expect from the options available to you.

fastcomm communications  voice over ip,voice over internet protocol,understand voice over ip,voip solutions,ip faxing solutions,voip phone system,voice over ip services,voice over ip calculator Read More

SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service


Contact center solutions are often rigid and hardware based, making it difficult and expensive to respond effectively to customer needs. An effective response leverages all of your organization’s expertise to deliver an effective customer experience. This paper discusses a comprehensive solution that provides an advanced, all-IP contact center communications solution.

fastcomm communications  sap business communications management,business communications management software,effective customer experience,contact center communications solution,contact center resources,call center resources,customer relationship management solution,virtual contact center,virtual call center,virtual call center software,virtual call center solutions,virtual call center agent,virtual call center employment,virtual call center agents,virtual call center companies Read More

Boardless Fax Servers in VoIP Environments


Although faxing remains the communications bedrock for countless enterprises, people are now seeking ways to replace outdated fax technology and improve workflow efficiencies. Thus, the lure of converged networks has driven many enterprises to embrace voice-over-Internet protocol (VoIP) technology, and to merge their voice and data networks. In fact, VoIP is the harbinger of sweeping transformations in the communications industry.

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