Faxnotice Example: Related Documents

Winning Users Hearts & Minds via Usability: A Retail Example » The TEC Blog

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16-09-2010

fig-1_ms-dynamics.jpg » The TEC Blog

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15-09-2010

Adaptive Planning Recession Kit
A volatile economy demands superior financial planning and management. Adaptive Planning’s Recession Survival Kit is designed for planning during difficult times. It allows companies to quickly and successfully gain control of their financial outlook, evaluate the potential business and cash impacts of strategic and tactical actions, and reset financial plans to deal with a global downturn. And it goes live in under a week.

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4/7/2011 4:07:00 PM

Accelerating Lead to Cash to Rekindle Profitable Growth New Economic Order Drives Need for Discipline and Integration
Solutions are now available to integrate the lead-to-cash process with the supply chain, back-office accounting, and more. The companies that succeed in the new order will make use of these new tools to creatively accelerate their lead-to-cash process. They will achieve the agility necessary to enhance the customer experience, trump the competition, and revitalize profitable growth. Find out how.

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9/1/2010 3:07:00 PM

Direct 500, LLC

FAXNOTICE EXAMPLE: Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

Driving Sustained Improvements with Supply Chain Metrics and Analytics
Establishing the right metrics framework as part of an overall performance management strategy means companies can break down enterprise-level goals—such as order fulfillment and forecast accuracy—into department-level metrics such as on-time delivery and plant utilization. Read about a model that makes it easier to identify, communicate, and replicate the most effective practices.

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1/25/2012 5:16:00 PM

SuperPharm, Ltd.
Get an example for retail solution implementation with TEC. Click here to download! SuperPharm, a Trinidad-based pharmacy chain, was having a problem with replenishment and risked losing customers. The problem lay in the point of sale (POS) and enterprise resource planning (ERP) for distribution systems—and that users couldn’t easily access the systems’ functionalities. After TEC helped SuperPharm with a software evaluation, SuperPharm realized it already had the best systems for its needs. Find out why.

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7/9/2009 4:41:00 PM

Evaluating Financial Management Software: Is It Time for a Change?
Before you decide if you need to update your financial management software, you should ask some questions about five key areas of your operations. For example, does your current system generate the types of reports you need? And does it allow your processes to support your policies? Evaluate all the challenges you face with your current financial management software—and find out how you can overcome them with an upgrade.

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2/28/2008 12:02:00 PM

The Rules of Business-critical Decisions
Mission-critical operations are often “business-critical,” that is, essential to the financial success of the business. Software systems have become mission-critical in this sense, and frequently provide critical competitive advantage, for example by improving decision making. What sort of rule-based reasoning capabilities are required by software applications to drive business-critical results? And what are the core characteristics of these applications?

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6/29/2006 12:51:00 PM

Candle Releases New Command Center App for IBM MQSI 2
IBM has announced a four-year, $200 million investment to attempt to make it more cost effective and easier for companies to manage data on IBM S/390 enterprise servers. The proposed solution is a new Candle Corporation product with a GUI front-end that can track message flow, queue times, and other metrics. Is this yet another example of IBM leveraging technology through partnerships instead of always trying to roll their own, as Oracle has done?

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10/11/2000

Lessons Learned on the Inca Trail
Peru, a country with a glorious past and an uncertain future, stands at the crossroads. The inability to attract significant trade or investment due to the crime and lack of democratic principles in the nation should be addressed as a matter of urgency. Peru can learn from countries that share the legacy of lost empires -- for example China -- and examine the principles of their ancestors to create a sustainable economic environment.

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1/28/2005